Dental Receptionist Job at Heartland Dental in Tallahassee

Overview

Dental Receptionist/Business Assistant at Bradfordville Dental Care. Schedule: Monday-Friday 8am-5pm. The role supports the front office as a Business Assistant, focused on patient care and business operations within a Heartland Dental supported office.

Responsibilities

• Greet and welcome patients to create a great first impression
• Manage front office duties: answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers
• File patient insurance claims and follow up on outstanding claims, verify benefits, and explain coverage
• Post insurance and patient payments and process accounts receivable
• Review treatment plan fees and payment options with patients
• Partner with providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
• Front loaded education and training to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry-leading experience and growth potential
• Access to on-demand Daily Pay

About Bradfordville Dental Care

Bradfordville Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a team that thrives on having fun, communicating well, and serving the Tallahassee community. Our office is located off Old Bradfordville Road, near Target and Publix in Tallahassee. We are welcoming, energetic, and have a teamwork-focused environment.

• Join a team that thrives on having fun, communicating well with each other, and serving the Tallahassee community
• Beautiful and modern office located off Old Bradfordville Road, near Target and Publix in Tallahassee
• Welcoming, energetic, and teamwork-focused environment

Minimum Qualifications

• Experience in a fast-paced, customer-centric environment
• Excellent communication and organizational skills
• Access to minimum PHI for job-related functions; regular HIPAA training required; ability to protect PHI and maintain data safeguards
• 1+ years of experience in a dental setting
• 1+ years of experience with insurance billing and accounts receivable
• Experience with Dentrix or other dental software

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds
• Availability to attend virtual or in-person training sessions periodically
• A tuberculosis (TB) test is required for all new hires in dental office positions; test will be arranged during pre-employment. Not applicable in FL & TN.

About Heartland Dental

Heartland Dental is the nation\'s largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and DC in over 1,800 dental offices. Supported doctors lead their practice with clinical autonomy. Heartland Dental is committed to diversity and inclusion and provides equal opportunity in employment.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Health Care Provider

Industries: Wellness and Fitness Services and Hospitals and Health Care