National Fitness Partners is hiring: Planet Fitness FT Customer Service Represen

Planet Fitness FT Customer Service Representative

Planet Fitness Front Desk Customer Service Representative
Full-Time: Starting at $12 per hour.
Mornings 6am - 2pm and Weekends
Hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date.

At National Fitness Partners, we don’t just work in fitness—we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

Benefits

• Growth Opportunities: over 90% of our management team started as an entry level team member
• Competitive pay and schedule with hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date
• Shift-differential pay for select shifts
• PTO for all employees
• 401K Retirement Fund (Employer match up to 4%)
• Health Insurance Options including Health, Dental, Vision, family life insurance, and more
• Basic Life Insurance & Short-Term Disability 100% Company Paid
• Employee Assistance Program
• Free employee Black Card Membership including one free Black Card Membership for a direct family member

Responsibilities

• Provide a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience
• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote fitness programs and classes to active and new members
• Provide a clean, sanitized and safe club environment

Qualifications

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Wellness and Fitness Services

Note: This posting reflects a job listing from National Fitness Partners and includes details relevant to the role; other postings listed are not part of this specific opening.