National Fitness Partners is hiring: Planet Fitness Third Shift Customer Service

Overview

Planet Fitness Third Shift Customer Service Representative

Join to apply for the Planet Fitness Third Shift Customer Service Representative role at National Fitness Partners.

Position type and schedule: Monday - Thursday 10pm - 6am.

Hourly information: Starting at $12 per hour with hourly increases at 180 days, 1 year, and every 6 months after the first year, based on anniversary date.

About National Fitness Partners: We don’t just work in fitness—we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable – Self-starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.

Benefits

• Growth opportunities; over 90% of our management team started as an entry level team member.
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date.
• Shift-differential pay for select shifts.
• PTO for all employees.
• 401K retirement fund (employer match up to 4%).
• Health Insurance options including Health, Dental, Vision, family life insurance, and more.
• Basic Life Insurance & Short-Term Disability 100% Company Paid.
• Employee Assistance Program.
• Free employee Black Card Membership including one free Black Card membership for a direct family member.

Responsibilities

• Provide a superior level of customer service to Planet Fitness members, prospective members, and guests; ensure an exceptional Judgement Free member experience.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote fitness instruction classes (PE@PF) to active and new members.
• Maintain a clean, sanitized and safe club environment.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Wellness and Fitness Services