Guilford County, NC
Social Work Supervisor-Protective Services (Adult)
Guilford County, NC, Greensboro, North Carolina, us, 27497
Salary :
$63,138.00 Annually Location :
201 S Eugene Street Greensboro, NC Job Type:
Full Time Job Number:
02461 Department:
Social Services Opening Date:
09/23/2025 Closing Date:
10/1/2025 11:59 PM Eastern
GUILFORD COUNTY GOVERNMENT
Empower
Successful People
to thrive in a
Strong Community
supported by
Quality Government
Transparency & Communication | Equity & Inclusion | Accountability
Service & Outcomes Excellence | Our People Matter Description GENERAL STATEMENT OF DUTIES
Supervises social workers responsible for high-risk families, and/or individuals.
DISTINGUISHING FEATURES OF THE CLASS
This is a supervisory position that requires assigning and reviewing work/case records of the social workers being supervised. Work includes developing work plans, enforcing work standards for the positions within the control of this position. This position also requires interviewing, selection, developing performance appraisals, and training of new staff members, addressing disciplinary issues and handling employee grievances.
Examples of Duties
DUTIES
Oversight of Adult Protective Services (APS) and/or Guardianship programs
Provided direct supervision to social workers handling APS and/or guardianship cases Conduct regular staffing meetings and case consultations to ensure quality services delivery Assist in the screening and oversight of APS reports and/or the guardianship intake process Oversee the ongoing management of guardianship cases, ensuring the wards' needs are met and rights are protected Audit case records for compliance with state and federal regulations Coordinate with attorneys, courts, and law enforcement regarding APS petitions and guardianship cases Monitor performance measures, including response times, evaluative outcomes, and guardianship reports Assist in budget planning and resource allocation for APS and guardianship programs Train, coach, and mentor staff in applying federal, state, and agency policies, and best practices Monitor staff workloads and assign cases appropriately Participate in multidisciplinary teams addressing adult safety, capacity, and guardianship issues Provide education and outreach on APS and guardianship to stakeholders and the public Provide after-hours consultation and coverage when required Supervise office specialist providing clerical support of the team Participate, collaborate, and represent the department on community teams Typical Qualifications Minimum Education and Experience
MSW from an accredited school of social work and two years professional social work or counseling experience
BSW from an accredited school of social work and four years of professional social work or counseling experience
Master's degree in a counseling field and three years professional social work or counseling experience
Four-year degree in a human service field or related curriculum and five years professional social work or counseling experience
Four-year college or university and six years professional experience in a related human service field providing experience in the techniques of casework, group work or community organization.
A motor vehicle record (MVR), background & credit check, and drug screening will be conducted on candidates considered for positions.
Supplemental Information Residency Requirement Candidate must reside within a two-hour driving radius of Guilford County to be considered for employment.
TRANSCRIPTS ARE REQUIRED.
Copy of transcript must be submitted with application. Official college transcripts required at time of hire. Please send transcripts to: Guilford County DHHS/HR, c/o Yolanda Ewing, 1203 Maple St., Greensboro, NC 27405 or attach a copy to your online application.
Physical Demands
An employee in this position must be able to physically perform the basic life operational functions of fingering, talking, hearing, and repetitive motions. The employee must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently and/or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Working Conditions
Work consists of office environment. No adverse environmental conditions.
May Require Driving This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria. If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy. Special Note
The generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions. Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324. We are excited about the opportunity of having you as a prospective new employee!
You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?
Below are a few of the reasons why we love working for Guilford County.
We offer Health Insurance ( UnitedHealthCare ) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.
Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.
We are excited to inform you Guilford County has an
Employee Wellness Center
(24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!
Employee Assistance Program , 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.
13 paid holidays, 12 sick days, and 12 vacation days a year.
That's 37 paid days a year, totaling almost 2 months of paid time off.
Employer contributes
5% into your 401(k)
- no match required.
Enrollment in the
State Retirement Plan
by contributing 6%.
Longevity pay
beginning at five years of service.
We provide a $10,000
Life and AD&D
benefit to eligible employees.
Flexible spending accounts
(FSA) allow you to set aside tax-free dollars for health care and dependent care.
Voluntary Life, AD&D, Short-Term and Long-Term Disability. 01
Do you have a MSW from an accredited School of Social Work?
Yes No
02
Do you have a BSW from an accredited School of Social Work?
Yes No
03
Do you have a Master's degree in a human service field? (i.e. Social Work, Psychology, Criminal Justice, Counseling)
Yes No
04
Do you have a Bachelor's degree in a human service field?
Yes No
05
Do you have a Bachelor's degree from an accredited college or university?
Yes No
06
Do you have one or more years of supervisory experience?
Yes No
07
How many years of professional social work or social worker related experience do you have?
No experience Less than 1 year 1 year but less than 2 years 2 years but less than 3 years 3 years but less than 4 years 4 years but less than 5 years 5 years but less than 6 years 6 years or more
08
How many years of professional experience do you have working in a protective services program?
Less than one year 1 year but less than 2 years 2 years or more
09
Are you currently fostering any children in your home?
Yes No
10
Are you currently licensed as a foster parent through Guilford County DHHS or any other private or public agency?
Yes No
Required Question
$63,138.00 Annually Location :
201 S Eugene Street Greensboro, NC Job Type:
Full Time Job Number:
02461 Department:
Social Services Opening Date:
09/23/2025 Closing Date:
10/1/2025 11:59 PM Eastern
GUILFORD COUNTY GOVERNMENT
Empower
Successful People
to thrive in a
Strong Community
supported by
Quality Government
Transparency & Communication | Equity & Inclusion | Accountability
Service & Outcomes Excellence | Our People Matter Description GENERAL STATEMENT OF DUTIES
Supervises social workers responsible for high-risk families, and/or individuals.
DISTINGUISHING FEATURES OF THE CLASS
This is a supervisory position that requires assigning and reviewing work/case records of the social workers being supervised. Work includes developing work plans, enforcing work standards for the positions within the control of this position. This position also requires interviewing, selection, developing performance appraisals, and training of new staff members, addressing disciplinary issues and handling employee grievances.
Examples of Duties
DUTIES
Oversight of Adult Protective Services (APS) and/or Guardianship programs
Provided direct supervision to social workers handling APS and/or guardianship cases Conduct regular staffing meetings and case consultations to ensure quality services delivery Assist in the screening and oversight of APS reports and/or the guardianship intake process Oversee the ongoing management of guardianship cases, ensuring the wards' needs are met and rights are protected Audit case records for compliance with state and federal regulations Coordinate with attorneys, courts, and law enforcement regarding APS petitions and guardianship cases Monitor performance measures, including response times, evaluative outcomes, and guardianship reports Assist in budget planning and resource allocation for APS and guardianship programs Train, coach, and mentor staff in applying federal, state, and agency policies, and best practices Monitor staff workloads and assign cases appropriately Participate in multidisciplinary teams addressing adult safety, capacity, and guardianship issues Provide education and outreach on APS and guardianship to stakeholders and the public Provide after-hours consultation and coverage when required Supervise office specialist providing clerical support of the team Participate, collaborate, and represent the department on community teams Typical Qualifications Minimum Education and Experience
MSW from an accredited school of social work and two years professional social work or counseling experience
BSW from an accredited school of social work and four years of professional social work or counseling experience
Master's degree in a counseling field and three years professional social work or counseling experience
Four-year degree in a human service field or related curriculum and five years professional social work or counseling experience
Four-year college or university and six years professional experience in a related human service field providing experience in the techniques of casework, group work or community organization.
A motor vehicle record (MVR), background & credit check, and drug screening will be conducted on candidates considered for positions.
Supplemental Information Residency Requirement Candidate must reside within a two-hour driving radius of Guilford County to be considered for employment.
TRANSCRIPTS ARE REQUIRED.
Copy of transcript must be submitted with application. Official college transcripts required at time of hire. Please send transcripts to: Guilford County DHHS/HR, c/o Yolanda Ewing, 1203 Maple St., Greensboro, NC 27405 or attach a copy to your online application.
Physical Demands
An employee in this position must be able to physically perform the basic life operational functions of fingering, talking, hearing, and repetitive motions. The employee must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently and/or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Working Conditions
Work consists of office environment. No adverse environmental conditions.
May Require Driving This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria. If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy. Special Note
The generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions. Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324. We are excited about the opportunity of having you as a prospective new employee!
You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?
Below are a few of the reasons why we love working for Guilford County.
We offer Health Insurance ( UnitedHealthCare ) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.
Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.
We are excited to inform you Guilford County has an
Employee Wellness Center
(24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!
Employee Assistance Program , 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.
13 paid holidays, 12 sick days, and 12 vacation days a year.
That's 37 paid days a year, totaling almost 2 months of paid time off.
Employer contributes
5% into your 401(k)
- no match required.
Enrollment in the
State Retirement Plan
by contributing 6%.
Longevity pay
beginning at five years of service.
We provide a $10,000
Life and AD&D
benefit to eligible employees.
Flexible spending accounts
(FSA) allow you to set aside tax-free dollars for health care and dependent care.
Voluntary Life, AD&D, Short-Term and Long-Term Disability. 01
Do you have a MSW from an accredited School of Social Work?
Yes No
02
Do you have a BSW from an accredited School of Social Work?
Yes No
03
Do you have a Master's degree in a human service field? (i.e. Social Work, Psychology, Criminal Justice, Counseling)
Yes No
04
Do you have a Bachelor's degree in a human service field?
Yes No
05
Do you have a Bachelor's degree from an accredited college or university?
Yes No
06
Do you have one or more years of supervisory experience?
Yes No
07
How many years of professional social work or social worker related experience do you have?
No experience Less than 1 year 1 year but less than 2 years 2 years but less than 3 years 3 years but less than 4 years 4 years but less than 5 years 5 years but less than 6 years 6 years or more
08
How many years of professional experience do you have working in a protective services program?
Less than one year 1 year but less than 2 years 2 years or more
09
Are you currently fostering any children in your home?
Yes No
10
Are you currently licensed as a foster parent through Guilford County DHHS or any other private or public agency?
Yes No
Required Question