Amara Legal Center
Case Manager Community Outreach Specialist
Amara Legal Center, Washington, District of Columbia, us, 20022
The Amara Legal Center provides free trauma-informed legal representation, access to support services, and advocacy for a more equitable legal system for individuals impacted by sex trafficking or involved in sex work in the DC-metro area. To learn more about the Amara Legal Center’s mission and work, please visit www.amaralegal.org.
This position focuses on case management, intake, partnership-building, outreach, and programmatic support. Reporting directly to the Executive Director, the ideal candidate will possess strong written and verbal communication skills, exceptional administrative and organizational abilities, and a deep commitment to social justice and public interest work.
Required Skills/Qualifications:
● Bachelor's degree in social work, communications, program management, or related field and/or three years of proven professional experience
● Strong interest regarding sex trafficking, sex workers’ rights, and/or sexual assault ● Ability to pay close attention to detail, successfully manage time, and prioritize workload ● Excellent organizational skills and ability to meet deadlines in a fast-paced environment ● Strong professional writing and verbal communication skills
● Openness to continual learning
● Demonstrated proficiency in Google Suite
● Commitment to excellence in performing duties at the highest level possible on a consistent basis
Desired Skills/Qualifications:
● Understanding of sex trafficking and survivors’ rights
● Strong commitment to social justice, public interest, and trauma-informed service delivery ● Experience working in the victim services field
● Experience as a project manager and/or case manager
● Experience conducting trainings and community outreach activities
● Experience using case management software
Role/Responsibilities:
Partnerships and Outreach
● Conduct trainings on human trafficking and Amara’s services
● Attend and present at community events in DC and Maryland to spread awareness of human trafficking, survivors’ rights, and Amara’s services
● Spearhead outreach efforts, including developing and implementing outreach plans geared towards underserved populations, such as men/boys, immigrants, the LGBTQ+ community, individuals with disabilities, and other groups
● Coordinate and promote virtual and in-person events, including professional trainings, cross-trainings, Know Your Rights, community events, and all pre/post tests and evaluations
● Research and identify potential new partner organizations, build relationships, and draft MOUs ● Plan and host quarterly partner network meetings
● Maintain regular communication with existing partner organizations and collaborate with the Executive Director to host one on one check in meetings with partners
● Attend and participate in task force and coalition meetings
● Represent the organization in a positive light through great follow-through skills and sound judgment
Case Management
● Track and respond to incoming requests for legal services; conduct new client intakes ● Conduct needs assessments for Amara clients and develop individualized case management plans, including warm hand-off referrals for clients seeking mental health services, housing, and other support
● Conduct bimonthly one on one meetings with each client to provide support and monitor progress on case management plans
● Conduct Post-Service Reflection meetings with clients to gather feedback about their experiences
● Collaborate with staff attorneys to provide holistic support for clients
Organizational Support
● Oversee data entry for intakes and legal cases into Amara’s case management platform ● Recruit and onboard new pro bono attorneys, volunteers, and interns
● Play a key role in the coordination of staff efforts within the organization
● Conduct online research and prepare Powerpoints/memos as-needed
● Collaborate with the Executive Director and staff attorneys to update Amara’s training materials and Powerpoints as-needed based on emerging trends and best practices
● Other tasks as assigned
Flexible work from home options available.
This position focuses on case management, intake, partnership-building, outreach, and programmatic support. Reporting directly to the Executive Director, the ideal candidate will possess strong written and verbal communication skills, exceptional administrative and organizational abilities, and a deep commitment to social justice and public interest work.
Required Skills/Qualifications:
● Bachelor's degree in social work, communications, program management, or related field and/or three years of proven professional experience
● Strong interest regarding sex trafficking, sex workers’ rights, and/or sexual assault ● Ability to pay close attention to detail, successfully manage time, and prioritize workload ● Excellent organizational skills and ability to meet deadlines in a fast-paced environment ● Strong professional writing and verbal communication skills
● Openness to continual learning
● Demonstrated proficiency in Google Suite
● Commitment to excellence in performing duties at the highest level possible on a consistent basis
Desired Skills/Qualifications:
● Understanding of sex trafficking and survivors’ rights
● Strong commitment to social justice, public interest, and trauma-informed service delivery ● Experience working in the victim services field
● Experience as a project manager and/or case manager
● Experience conducting trainings and community outreach activities
● Experience using case management software
Role/Responsibilities:
Partnerships and Outreach
● Conduct trainings on human trafficking and Amara’s services
● Attend and present at community events in DC and Maryland to spread awareness of human trafficking, survivors’ rights, and Amara’s services
● Spearhead outreach efforts, including developing and implementing outreach plans geared towards underserved populations, such as men/boys, immigrants, the LGBTQ+ community, individuals with disabilities, and other groups
● Coordinate and promote virtual and in-person events, including professional trainings, cross-trainings, Know Your Rights, community events, and all pre/post tests and evaluations
● Research and identify potential new partner organizations, build relationships, and draft MOUs ● Plan and host quarterly partner network meetings
● Maintain regular communication with existing partner organizations and collaborate with the Executive Director to host one on one check in meetings with partners
● Attend and participate in task force and coalition meetings
● Represent the organization in a positive light through great follow-through skills and sound judgment
Case Management
● Track and respond to incoming requests for legal services; conduct new client intakes ● Conduct needs assessments for Amara clients and develop individualized case management plans, including warm hand-off referrals for clients seeking mental health services, housing, and other support
● Conduct bimonthly one on one meetings with each client to provide support and monitor progress on case management plans
● Conduct Post-Service Reflection meetings with clients to gather feedback about their experiences
● Collaborate with staff attorneys to provide holistic support for clients
Organizational Support
● Oversee data entry for intakes and legal cases into Amara’s case management platform ● Recruit and onboard new pro bono attorneys, volunteers, and interns
● Play a key role in the coordination of staff efforts within the organization
● Conduct online research and prepare Powerpoints/memos as-needed
● Collaborate with the Executive Director and staff attorneys to update Amara’s training materials and Powerpoints as-needed based on emerging trends and best practices
● Other tasks as assigned
Flexible work from home options available.