Planet Fitness PT Customer Service Representative Job at National Fitness Partne

Join to apply for the PT Customer Service Representative role at National Fitness Partners

1 day ago Be among the first 25 applicants

Join to apply for the PT Customer Service Representative role at National Fitness Partners

Get AI-powered advice on this job and more exclusive features.

Part-Time: Starting at $11 per hour.

Schedule: Monday thru Friday 6:00 AM to 2:00 PM, Saturday & Sunday 7:00 AM - 1:00 PM

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable – Self-starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.
  
  

Part-Time: Starting at $11 per hour.

Schedule: Monday thru Friday 6:00 AM to 2:00 PM, Saturday & Sunday 7:00 AM - 1:00 PM

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable – Self-starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.
  
  

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits

• Growth Opportunities over 90% of our management team started as an entry level team member!
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
• Shift-differential pay for select shifts
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership including one free Black Card Membership for a direct family member
  
  

Customer Service Representative Responsibilities

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

Referrals increase your chances of interviewing at National Fitness Partners by 2x

Sign in to set job alerts for “Customer Service Representative” roles.

Charlotte, NC $40,000.00-$45,000.00 6 days ago

Customer Service Representative/Dispatcher (Full-Time)

Charlotte, NC $60,000.00-$66,000.00 1 week ago

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - Full Time

Charlotte, NC $60,000.00-$65,000.00 1 day ago

Charlotte, NC $54,000.00-$62,000.00 23 hours ago

Charlotte, NC $50,000.00-$60,000.00 2 days ago

Customer Service Representative - Remote

Customer Service Representative - Charlotte, NC - $22 - ONSITE ROLE

Work at Home Contact Center Agent (Full-Time & Part-Time) (NC)

Work at Home Customer Service Agent (Full-Time & Part-Time) (NC)

Customer Service Representative - Remote

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr