Gwinnett County, GA
Salary:
$25.00 - $31.00 Hourly Location :
Gwinnett County, GA Job Type:
Part-Time Job Number:
25-03375 Department:
Department of Information Technology Services Opening Date:
09/09/2025 Closing Date:
11/30/2025 11:59 PM Eastern FLSA:
Non-Exempt
Class Summary This is a part-time position with a maximum of 1,508 hours per year and is not eligible for paid holidays, leave, or benefits. Job Description The Technical Trainer position will be responsible for developing and deploying a technical training program for Gwinnett County employees based on the software, systems, and equipment utilized within our organization. This includes developing training curriculum based on organizational needs, creating literature and materials to be used in the training program, designing exercises to enhance end user training courses, conducting training sessions, and evaluating the results of the training program to determine the overall effectiveness of the program. The Technical Trainer must be extremely knowledgeable in field of expertise and possess solid technical aptitude. Additionally, must be an excellent communicator and be able to explain complex subjects in a clear and interesting way.
Essential Duties
Create and maintain training materials (course outlines, background material, instructional materials, training aids, presentations, worksheets, etc.) and classroom agendas. Produce training schedules and announcements Conduct training sessions, webinars, workshops etc., in groups or individually, in-person or virtually Maintain and report data on completed courses, survey results, etc Ensure the quality and consistency of course content throughout a course life cycle. 6. Maintain an awareness of Office365 roadmap and releases. Provide support for end user applications as needed Collaborate with internal departments to identify knowledge gaps and training opportunities Other Job Requirements/Information
This job is a civilian position in either a public safety department or in Information Technology with close ties to public safety. Due to the sensitive nature of this position, a public safety background which may include motor vehicle & criminal histories, credit check, and fingerprinting. Hourly rate Salary will be dependent on education and experience. Minimum Qualifications
Bachelor's Degree in IT, Computer Science, or in a related field 5 years of experience in a technical trainer role Expertise in Microsoft 365 applications Proficiency in creating multimedia training content (PowerPoint, video, manuals, etc.) CTT+ (Certified Technical Trainer) Certification MCT (Microsoft Certified Trainer) Certification Valid Driver's License from state of residency For more information about this department, please Additional Information
About Gwinnett County Welcome to Gwinnett County Government
Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more
Careers with impact
Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.
Exceptional benefits
Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual's total compensation.
World-class community
More than a million residents make up Gwinnett's diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.
Gwinnett County is an award-winning employer!
Atlanta's Healthiest Employer by Atlanta Business Chronicle Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!
Vision Gwinnett is the preferred community where everyone thrives!
Mission Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values Integrity: We believe in being honest, building trust, and having strong moral principles. Accountability: We believe in stewardship, transparency, and sustainability. Equity: We believe in fairness and respect for all. Inclusivity: We believe in engaging, embracing, and unifying our communities. Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law. Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests;
for questions related to job postings, use jobs@gwinnettcounty.com. This position does not have benefits. 01
Have you completed a degree in IT, Computer Science, or a related field?
Have not completed a degree in the specified fields of study Completed associate degree in the specified fields of study Completed bachelor's degree in the specified fields of study Completed master's degree or higher in the specified fields of study
02
Describe your experience delivering training on Microsoft 365 applications. Which applications are you most comfortable teaching, and why? 03
Have you developed your own training materials or curriculum? If so, provide an example and explain how you ensured it met the needs of your audience. 04
How do you stay up to date with changes in technology and training best practices? 05
What steps do you take to ensure that your training sessions are engaging, inclusive, and accessible to all participants? 06
What IT or professional topics are you most passionate about teaching, and why? Required Question
$25.00 - $31.00 Hourly Location :
Gwinnett County, GA Job Type:
Part-Time Job Number:
25-03375 Department:
Department of Information Technology Services Opening Date:
09/09/2025 Closing Date:
11/30/2025 11:59 PM Eastern FLSA:
Non-Exempt
Class Summary This is a part-time position with a maximum of 1,508 hours per year and is not eligible for paid holidays, leave, or benefits. Job Description The Technical Trainer position will be responsible for developing and deploying a technical training program for Gwinnett County employees based on the software, systems, and equipment utilized within our organization. This includes developing training curriculum based on organizational needs, creating literature and materials to be used in the training program, designing exercises to enhance end user training courses, conducting training sessions, and evaluating the results of the training program to determine the overall effectiveness of the program. The Technical Trainer must be extremely knowledgeable in field of expertise and possess solid technical aptitude. Additionally, must be an excellent communicator and be able to explain complex subjects in a clear and interesting way.
Essential Duties
Create and maintain training materials (course outlines, background material, instructional materials, training aids, presentations, worksheets, etc.) and classroom agendas. Produce training schedules and announcements Conduct training sessions, webinars, workshops etc., in groups or individually, in-person or virtually Maintain and report data on completed courses, survey results, etc Ensure the quality and consistency of course content throughout a course life cycle. 6. Maintain an awareness of Office365 roadmap and releases. Provide support for end user applications as needed Collaborate with internal departments to identify knowledge gaps and training opportunities Other Job Requirements/Information
This job is a civilian position in either a public safety department or in Information Technology with close ties to public safety. Due to the sensitive nature of this position, a public safety background which may include motor vehicle & criminal histories, credit check, and fingerprinting. Hourly rate Salary will be dependent on education and experience. Minimum Qualifications
Bachelor's Degree in IT, Computer Science, or in a related field 5 years of experience in a technical trainer role Expertise in Microsoft 365 applications Proficiency in creating multimedia training content (PowerPoint, video, manuals, etc.) CTT+ (Certified Technical Trainer) Certification MCT (Microsoft Certified Trainer) Certification Valid Driver's License from state of residency For more information about this department, please Additional Information
About Gwinnett County Welcome to Gwinnett County Government
Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more
Careers with impact
Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.
Exceptional benefits
Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual's total compensation.
World-class community
More than a million residents make up Gwinnett's diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.
Gwinnett County is an award-winning employer!
Atlanta's Healthiest Employer by Atlanta Business Chronicle Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!
Vision Gwinnett is the preferred community where everyone thrives!
Mission Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values Integrity: We believe in being honest, building trust, and having strong moral principles. Accountability: We believe in stewardship, transparency, and sustainability. Equity: We believe in fairness and respect for all. Inclusivity: We believe in engaging, embracing, and unifying our communities. Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law. Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HREmployeeRelations@GwinnettCounty.com. This email is only for accommodation requests;
for questions related to job postings, use jobs@gwinnettcounty.com. This position does not have benefits. 01
Have you completed a degree in IT, Computer Science, or a related field?
Have not completed a degree in the specified fields of study Completed associate degree in the specified fields of study Completed bachelor's degree in the specified fields of study Completed master's degree or higher in the specified fields of study
02
Describe your experience delivering training on Microsoft 365 applications. Which applications are you most comfortable teaching, and why? 03
Have you developed your own training materials or curriculum? If so, provide an example and explain how you ensured it met the needs of your audience. 04
How do you stay up to date with changes in technology and training best practices? 05
What steps do you take to ensure that your training sessions are engaging, inclusive, and accessible to all participants? 06
What IT or professional topics are you most passionate about teaching, and why? Required Question