LUSH North America
Seasonal Ambassador - Harbor East
LUSH North America, Baltimore, Maryland, United States, 21276
Overview
Position:
Seasonal Ambassador Hours:
0-39 hours/week Contract:
Contract Role Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether its providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, its not just about selling soap its about making a positive impact on the world, one bar at a time! Pay:
Harbor East $15.50 USD Responsibilities
Sales and Customer Experience:
Driving sales by utilizing StoreForce dashboard results, seeking feedback, and exceeding sales goals. Take ownership of your results and actively work to grow your contribution to the stores overall sales. Customer Experience:
Consistently deliver a world-class experience to every customer. Connect with customers, listen, ask open-ended questions, demonstrate product benefits, and seek opportunities to make customers day. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store parties and other initiatives to drive traffic. Product Passion:
Continuously expand product knowledge with ongoing learning and deep dives into Lush products, ingredients, and benefits to confidently recommend products. Team Involvement
Development:
Use Lush resources to develop effective sales techniques and product knowledge, support team growth, and increase sales. Take ownership of development, seek feedback, and pursue opportunities to improve. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, listen to team perspectives on DEIB, foster belonging, promote teamwork, and recognize each employees contributions. Operational Excellence
Time and Attendance:
Be punctual and reliable, participate in teamwork, take breaks when needed, and stay informed about company updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Follow Visual Merchandising guidelines to adjust displays based on sales to improve the customer experience. Policies and Procedures:
Adhere to opening/closing procedures, product integrity, respectful workplace, and health and safety standards. Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Note:
This description includes statements regarding company values, DEIB initiatives, and community engagement as part of the role. Best of luck on your job search. Our teams welcome diverse applicants and encourage you to apply to learn more about Lush. #J-18808-Ljbffr
Position:
Seasonal Ambassador Hours:
0-39 hours/week Contract:
Contract Role Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether its providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, its not just about selling soap its about making a positive impact on the world, one bar at a time! Pay:
Harbor East $15.50 USD Responsibilities
Sales and Customer Experience:
Driving sales by utilizing StoreForce dashboard results, seeking feedback, and exceeding sales goals. Take ownership of your results and actively work to grow your contribution to the stores overall sales. Customer Experience:
Consistently deliver a world-class experience to every customer. Connect with customers, listen, ask open-ended questions, demonstrate product benefits, and seek opportunities to make customers day. Building the Brand:
Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement by hosting store parties and other initiatives to drive traffic. Product Passion:
Continuously expand product knowledge with ongoing learning and deep dives into Lush products, ingredients, and benefits to confidently recommend products. Team Involvement
Development:
Use Lush resources to develop effective sales techniques and product knowledge, support team growth, and increase sales. Take ownership of development, seek feedback, and pursue opportunities to improve. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication, listen to team perspectives on DEIB, foster belonging, promote teamwork, and recognize each employees contributions. Operational Excellence
Time and Attendance:
Be punctual and reliable, participate in teamwork, take breaks when needed, and stay informed about company updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Follow Visual Merchandising guidelines to adjust displays based on sales to improve the customer experience. Policies and Procedures:
Adhere to opening/closing procedures, product integrity, respectful workplace, and health and safety standards. Qualifications
Required: Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Note:
This description includes statements regarding company values, DEIB initiatives, and community engagement as part of the role. Best of luck on your job search. Our teams welcome diverse applicants and encourage you to apply to learn more about Lush. #J-18808-Ljbffr