City of Raleigh, NC
Salary:
$99,100.00 - $153,600.00 Annually Location :
Raleigh, NC Job Type:
Full-Time Job Number:
2025-00792 Department:
PU Waste Treatment Plant Opening Date:
09/19/2025 Closing Date:
10/3/2025 11:59 PM Eastern Work Hours:
Monday - Friday; 8:00 am - 5:00 pm Hiring Range:
$99,100.00 - $126,300.00
Job Description Raleigh Water is hiring a
Utilites Manager,
responsible for managing three wastewater resource recovery facilities, which include the largest wastewater resource recovery facility within North Carolina. Additionally, this position will have the responsibility for 130 lift stations.
Our ideal candidate will be a seasoned utility manager with extensive experience in wastewater treatment operations and lift station operations. If that sounds like you, please consider applying to work with us!
Duties and Responsibilities The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Supervises, manages, and evaluates assigned employees and makes decisions about hiring, discipline and/or termination of employees. Provides and/or facilitates employee training and development, addresses employee concerns and/or problems, determines or makes recommendations regarding new hire salaries and salary changes, and acts as liaison between employees and management Plans, manages, and directs the implementation, coordination and operations of the Resource Recovery Division. Reviews and monitors operational performance and customer service levels, ensuring compliance with applicable regulations, quality and safety standards, and organizational policies Develops and updates operating policies and procedures for the Division. Establishes and implements departmental goals and objectives in conjunction with organization officials and staff members, and audits effectiveness and compliance with policies and procedures Reports on goal and objective achievements and implements business process improvements. Analyzes Division performance in key areas, and delegates training and development activities for employees Supports all standards of health and safety directives from City Safety and translates these to the Divisional Safety Program Serves as liaison and representative interacting with internal leaders and staff, external agencies, consultants, and design professionals for Capital Improvement Projects. Researches division inquiries or complaints, and provides communications, information, and consultation related to assignment area Directs, coordinates, and monitors financial budget activities to fund operations and increase operational efficiency. Manages annual budget preparation, prepares supplemental requests, meets inventory cycle count requirements, and directs the funding of the assigned budget. Prioritizes and directs resource allocation and develops and prepares reports, presents information to top leadership regarding budget supplemental requests, and manages all procurement needs for the division Collaborates with Division Managers in Raleigh Water, other departments, and external partners to build and cultivate relationships and uphold standards within and outside of the City organization Manages initiatives and processes that comply with the integrated master plan, and projects the needs of the assigned division pertaining to staff, trucks, equipment, and other resources required to maintain the system and minimize customer impacts Typical Qualifications Education and Experience: Bachelor's Degree or 4 Years of College in Environmental Science or related field and 7 to 9 years' experience in supervisory level water/wastewater infrastructure system maintenance and repair, project scheduling, or related work
OR
Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted Licensing and Certifications:
Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire Preferred Qualifications:
Collections System Operator Grade IV Certification Grade 4 Wastewater Treatment Additional Information Knowledge of:
Water and wastewater treatment methods and collection system maintenance Principles and practices of program management Principles and methods of qualitative and quantitative research Principles and practices of business process analysis and documentation Principles and methods of continual improvement Principles and techniques of effective oral presentations Principles of project management Principles of budget administration Principles of asset management Principles of customer service Best practices, trends, and emerging technologies Applicable federal, state, and local laws, codes, regulations Filing and record-keeping principles Specialized equipment relevant to the area of assignment Occupational hazards and applicable safety principles and practice Standard practices, methods and materials of assigned work Uses and properties of supplies and equipment Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications Specialized software programs and systems relevant to area of assignment Supervisory principles, practices and techniques Skill In:
Analytical and critical thinking Facilitating group discussions and building consensus using persuasive reasoning Identifying program-related deficiencies and implementing solutions Supervising and evaluating staff performance Prioritizing and managing processes and project activities Authoring and preparing original reports, technical documents, and resource materials Developing and providing training and supporting educational materials Interpreting, monitoring, and reporting data and statistics Providing direction to others to meet standards Interacting with coworkers, leadership, the general public, and others to exchange or convey information and influence change Ability to:
Make interpretive decisions on behalf of the organization regarding the means for executing goals and initiatives. Provide context for the work to be accomplished by subordinates supervised within the units managed Serve in lieu of Assistant Directors as needed Supervise professional, paraprofessional and support staff Exercise political acumen, tact and diplomacy Provide analysis of processes and systems and define business requirements Utilize a computer and relevant software applications Lead and train others, trouble shoot issues, and make sound judgement calls
ADA and Other Requirements:
Work Environment and Physical Effort: Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.
Work Environment: Work is typically performed in an office or similar indoor environment. Employees may occasionally work in a street environment (near moving traffic), vehicle, warehouse environment, or shop environment.
Work Exposures: Work in this position does not require frequent environmental exposures. Employees may occasionally be exposed to individuals who are hostile or irate. City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request. When you join the City of Raleigh's work family as a full-time employee, your benefits are an important part of your "total rewards". Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.
To find out about the City's benefits package, and other programs, please visit our Employee Benefits page:
https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits
The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are
not
eligible for the City of Raleigh's benefits. 01
Please select your highest level of education completed.
Some high school High school diploma (or GED) Some college Associate's degree Bachelor's degree Master's degree PhD or other professional degree
02
How much relevant or comparable work experience do you have in supervisory level water/wastewater infrastructure system maintenance, repair, and project scheduling?
None Less than 1 year 1 to less than 2 years 2 to less than 3 years 3 to less than 4 years 4 to less than 5 years 5 to less than 6 years 6 to less than 7 years 7 to less than 8 years 8 to less than 9 years 9 to less than 10 years 10 years or more 11 years or more
03
Have you ever been terminated or forced to resign from a position?
Yes No
04
If you answered "yes" to being terminated or forced to resign, please provide an explanation and the date. 05
Do you have a valid North Carolina Driver's License Class C or the ability to obtain one within 60 days of hire?
Yes, I currently have a valid NC Driver's License. I do not currently have a valid NC Driver's License, but I can obtain one within 60 days of hire. No, I do not currently have a valid NC Driver's License and NO, I cannot obtain one within 60 days of hire.
06
What do you see as the top three challenges for a municipal resource recovery facility? (Limit the answer to 75 spaces) Required Question
$99,100.00 - $153,600.00 Annually Location :
Raleigh, NC Job Type:
Full-Time Job Number:
2025-00792 Department:
PU Waste Treatment Plant Opening Date:
09/19/2025 Closing Date:
10/3/2025 11:59 PM Eastern Work Hours:
Monday - Friday; 8:00 am - 5:00 pm Hiring Range:
$99,100.00 - $126,300.00
Job Description Raleigh Water is hiring a
Utilites Manager,
responsible for managing three wastewater resource recovery facilities, which include the largest wastewater resource recovery facility within North Carolina. Additionally, this position will have the responsibility for 130 lift stations.
Our ideal candidate will be a seasoned utility manager with extensive experience in wastewater treatment operations and lift station operations. If that sounds like you, please consider applying to work with us!
Duties and Responsibilities The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Supervises, manages, and evaluates assigned employees and makes decisions about hiring, discipline and/or termination of employees. Provides and/or facilitates employee training and development, addresses employee concerns and/or problems, determines or makes recommendations regarding new hire salaries and salary changes, and acts as liaison between employees and management Plans, manages, and directs the implementation, coordination and operations of the Resource Recovery Division. Reviews and monitors operational performance and customer service levels, ensuring compliance with applicable regulations, quality and safety standards, and organizational policies Develops and updates operating policies and procedures for the Division. Establishes and implements departmental goals and objectives in conjunction with organization officials and staff members, and audits effectiveness and compliance with policies and procedures Reports on goal and objective achievements and implements business process improvements. Analyzes Division performance in key areas, and delegates training and development activities for employees Supports all standards of health and safety directives from City Safety and translates these to the Divisional Safety Program Serves as liaison and representative interacting with internal leaders and staff, external agencies, consultants, and design professionals for Capital Improvement Projects. Researches division inquiries or complaints, and provides communications, information, and consultation related to assignment area Directs, coordinates, and monitors financial budget activities to fund operations and increase operational efficiency. Manages annual budget preparation, prepares supplemental requests, meets inventory cycle count requirements, and directs the funding of the assigned budget. Prioritizes and directs resource allocation and develops and prepares reports, presents information to top leadership regarding budget supplemental requests, and manages all procurement needs for the division Collaborates with Division Managers in Raleigh Water, other departments, and external partners to build and cultivate relationships and uphold standards within and outside of the City organization Manages initiatives and processes that comply with the integrated master plan, and projects the needs of the assigned division pertaining to staff, trucks, equipment, and other resources required to maintain the system and minimize customer impacts Typical Qualifications Education and Experience: Bachelor's Degree or 4 Years of College in Environmental Science or related field and 7 to 9 years' experience in supervisory level water/wastewater infrastructure system maintenance and repair, project scheduling, or related work
OR
Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted Licensing and Certifications:
Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire Preferred Qualifications:
Collections System Operator Grade IV Certification Grade 4 Wastewater Treatment Additional Information Knowledge of:
Water and wastewater treatment methods and collection system maintenance Principles and practices of program management Principles and methods of qualitative and quantitative research Principles and practices of business process analysis and documentation Principles and methods of continual improvement Principles and techniques of effective oral presentations Principles of project management Principles of budget administration Principles of asset management Principles of customer service Best practices, trends, and emerging technologies Applicable federal, state, and local laws, codes, regulations Filing and record-keeping principles Specialized equipment relevant to the area of assignment Occupational hazards and applicable safety principles and practice Standard practices, methods and materials of assigned work Uses and properties of supplies and equipment Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications Specialized software programs and systems relevant to area of assignment Supervisory principles, practices and techniques Skill In:
Analytical and critical thinking Facilitating group discussions and building consensus using persuasive reasoning Identifying program-related deficiencies and implementing solutions Supervising and evaluating staff performance Prioritizing and managing processes and project activities Authoring and preparing original reports, technical documents, and resource materials Developing and providing training and supporting educational materials Interpreting, monitoring, and reporting data and statistics Providing direction to others to meet standards Interacting with coworkers, leadership, the general public, and others to exchange or convey information and influence change Ability to:
Make interpretive decisions on behalf of the organization regarding the means for executing goals and initiatives. Provide context for the work to be accomplished by subordinates supervised within the units managed Serve in lieu of Assistant Directors as needed Supervise professional, paraprofessional and support staff Exercise political acumen, tact and diplomacy Provide analysis of processes and systems and define business requirements Utilize a computer and relevant software applications Lead and train others, trouble shoot issues, and make sound judgement calls
ADA and Other Requirements:
Work Environment and Physical Effort: Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.
Work Environment: Work is typically performed in an office or similar indoor environment. Employees may occasionally work in a street environment (near moving traffic), vehicle, warehouse environment, or shop environment.
Work Exposures: Work in this position does not require frequent environmental exposures. Employees may occasionally be exposed to individuals who are hostile or irate. City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request. When you join the City of Raleigh's work family as a full-time employee, your benefits are an important part of your "total rewards". Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.
To find out about the City's benefits package, and other programs, please visit our Employee Benefits page:
https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits
The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are
not
eligible for the City of Raleigh's benefits. 01
Please select your highest level of education completed.
Some high school High school diploma (or GED) Some college Associate's degree Bachelor's degree Master's degree PhD or other professional degree
02
How much relevant or comparable work experience do you have in supervisory level water/wastewater infrastructure system maintenance, repair, and project scheduling?
None Less than 1 year 1 to less than 2 years 2 to less than 3 years 3 to less than 4 years 4 to less than 5 years 5 to less than 6 years 6 to less than 7 years 7 to less than 8 years 8 to less than 9 years 9 to less than 10 years 10 years or more 11 years or more
03
Have you ever been terminated or forced to resign from a position?
Yes No
04
If you answered "yes" to being terminated or forced to resign, please provide an explanation and the date. 05
Do you have a valid North Carolina Driver's License Class C or the ability to obtain one within 60 days of hire?
Yes, I currently have a valid NC Driver's License. I do not currently have a valid NC Driver's License, but I can obtain one within 60 days of hire. No, I do not currently have a valid NC Driver's License and NO, I cannot obtain one within 60 days of hire.
06
What do you see as the top three challenges for a municipal resource recovery facility? (Limit the answer to 75 spaces) Required Question