FPI Management
Floating Lease-Up Affordable Housing Leasing Consultant
FPI Management, Reno, Nevada, United States, 89550
Floating Lease-Up Affordable Housing Leasing Consultant (REF10147R)
Property Name: A165 - Pinyon Apartments Full-Time Unit Count: 252 Address: 1130 E Moana Ln, Reno, NV 89502, USA Bilingual English/Spanish preferred Driving a site-owned golf cart is a requirement for this role. Since driving a site-owned golf cart is a requirement for this role, a valid unrestricted United States Driver's License will be required. The Leasing Consultant is the community's sales representative and is responsible for interacting with residents (potential and existing) on behalf of FPI to assist with viewing/touring the property, providing accurate information about each apartment home, properly process rental applications, secure lease agreements from qualified persons, and assist with lease renewals as required. The Leasing Consultant is responsible for conducting all job duties in accordance with Fair Housing Laws and Company policy, and supports the overall objective of meeting the expectations of the Client, based on the respective financial operating budget and management agreement. Duties and Responsibilities Client Relations: Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations. Communication: Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI. Leasing/Occupancy: Maintain occupancy levels as established by owner/budget expectations; exhibit professional leasing techniques; assist with the completion of the monthly Market Surveys and analysis; assist with advertising and marketing strategies for the apartment community as needed; exhibit closing ratios in regards to phone and walk-in traffic per FPI policy; assist with ensuring that all online marketing sources are updated (e.g., Craigslist) daily; promote positive resident/management relations and assist with resident retention programs; ensure the safety, comfort and privacy of all property residents; ensure move-in orientation is completed consistently with new residents. Reporting and Document Management: Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures; responsible for the daily integrity and confidentiality of resident files; ensure that documents and reporting systems are maintained, updated, and organized; may assist in periodic reporting requirements as requested. Risk Management: Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures; report timely any injuries, illnesses, property damage through the proper reporting channels and forms; react calmly and professionally in emergency, emotional and/or stressful situations. Facility Maintenance: Assist residents with reporting of maintenance needs; document facility and maintenance needs and ensure timely completion; ongoing monitoring of the physical asset and identifying concerns with immediate supervisor; follow up on maintenance requests to promote resident communication and satisfaction. Other: Consistently and fairly enforce community rules and regulations, comply with all Fair Housing Laws and FPI policies and procedures; promote a professional image by adhering to FPI Management's Dress Code Policy; conduct displays in a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management; meet all training requirements for the position (Grace Hill, Safety Meetings, etc.); perform any functions as directed by the supervisor, including special project assistance.
Qualifications
Minimum Requirements: Familiarity with affordable housing programs, including LIHTC, HUD programs (Project Based Section 8, Section 236, PRAC, 811 PRA), USDA-Rural Development (515), HCD, HOME Funds and Bonds. Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hospitality, retail, sales or customer service will also be considered. High School diploma or equivalency certificate required. College degree in a relatable field preferred, but not required. Must be proficient in speaking, reading, and writing in English. Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).
Skills
Basic Computer Skills Customer Service Google Drive Google Mail (GMail) Internet Use RealPage
Essential Attributes
Embracing and exemplifying our HEART core values and incorporating them into every task and interaction. Positive influencing, interpersonal, and communication skills are essential.
EEO/EVerify Statements
FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program. #J-18808-Ljbffr
Property Name: A165 - Pinyon Apartments Full-Time Unit Count: 252 Address: 1130 E Moana Ln, Reno, NV 89502, USA Bilingual English/Spanish preferred Driving a site-owned golf cart is a requirement for this role. Since driving a site-owned golf cart is a requirement for this role, a valid unrestricted United States Driver's License will be required. The Leasing Consultant is the community's sales representative and is responsible for interacting with residents (potential and existing) on behalf of FPI to assist with viewing/touring the property, providing accurate information about each apartment home, properly process rental applications, secure lease agreements from qualified persons, and assist with lease renewals as required. The Leasing Consultant is responsible for conducting all job duties in accordance with Fair Housing Laws and Company policy, and supports the overall objective of meeting the expectations of the Client, based on the respective financial operating budget and management agreement. Duties and Responsibilities Client Relations: Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations. Communication: Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI. Leasing/Occupancy: Maintain occupancy levels as established by owner/budget expectations; exhibit professional leasing techniques; assist with the completion of the monthly Market Surveys and analysis; assist with advertising and marketing strategies for the apartment community as needed; exhibit closing ratios in regards to phone and walk-in traffic per FPI policy; assist with ensuring that all online marketing sources are updated (e.g., Craigslist) daily; promote positive resident/management relations and assist with resident retention programs; ensure the safety, comfort and privacy of all property residents; ensure move-in orientation is completed consistently with new residents. Reporting and Document Management: Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures; responsible for the daily integrity and confidentiality of resident files; ensure that documents and reporting systems are maintained, updated, and organized; may assist in periodic reporting requirements as requested. Risk Management: Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures; report timely any injuries, illnesses, property damage through the proper reporting channels and forms; react calmly and professionally in emergency, emotional and/or stressful situations. Facility Maintenance: Assist residents with reporting of maintenance needs; document facility and maintenance needs and ensure timely completion; ongoing monitoring of the physical asset and identifying concerns with immediate supervisor; follow up on maintenance requests to promote resident communication and satisfaction. Other: Consistently and fairly enforce community rules and regulations, comply with all Fair Housing Laws and FPI policies and procedures; promote a professional image by adhering to FPI Management's Dress Code Policy; conduct displays in a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management; meet all training requirements for the position (Grace Hill, Safety Meetings, etc.); perform any functions as directed by the supervisor, including special project assistance.
Qualifications
Minimum Requirements: Familiarity with affordable housing programs, including LIHTC, HUD programs (Project Based Section 8, Section 236, PRAC, 811 PRA), USDA-Rural Development (515), HCD, HOME Funds and Bonds. Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hospitality, retail, sales or customer service will also be considered. High School diploma or equivalency certificate required. College degree in a relatable field preferred, but not required. Must be proficient in speaking, reading, and writing in English. Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).
Skills
Basic Computer Skills Customer Service Google Drive Google Mail (GMail) Internet Use RealPage
Essential Attributes
Embracing and exemplifying our HEART core values and incorporating them into every task and interaction. Positive influencing, interpersonal, and communication skills are essential.
EEO/EVerify Statements
FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program. #J-18808-Ljbffr