Shepherd Center
Vice President and Chief Information Officer
Shepherd Center, Atlanta, Georgia, United States, 30383
About Shepherd Center
With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.
Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.
The Vice President and Chief Information Officer (CIO) leads the strategic planning and delivery of technology and systems required to support the organization's operations, establishes long-term needs for information systems, provides highly effective solutions and IT infrastructure to achieve business needs and continuously improve operational efficiency, and ensures the organization maintains a comprehensive and effective cyber security posture. This role also serves as a member of the organization's senior executive team contributing to and supporting organizational initiatives and programs. Reports to the Chief Executive Officer.
Job Responsibilities Develops and implements IT strategy in alignment with business priorities, and develops long and short-range plans for information needs, systems development, hardware acquisition, cloud strategy, interoperability and system integration.
Develops and maintains IT policies, standards, and governance (change management, ITIL/ITSM, project/portfolio management) that maximize effectiveness and security while managing total cost of ownership.
Identifies trends in the Health IT sector and interprets the meaning of these changes to leadership, advising on relevant opportunities and risks.
Prioritizes IT initiatives and develops appropriate justification along with a supporting detailed definition of capital investments, data requirements, and affected departmental processes.
Ensures that IT projects, services, and operations are completed within the scope, schedule, and budget and that all objectives are successfully met.
Works with internal departments to identify opportunities for business value from IT, present new approaches for IT-enabled initiatives, identify user needs, resolve problems and discuss equipment/system changes. Ensures that information technology requirements are understood, prioritized, and met.
Grows collaborative relationships between the IT function and other departments and functions.
Maintains relationships with key IT vendors and maintains knowledge of current technology, equipment, prices, and terms of agreements to fully leverage Shepherd's investment to meet agreed customer service levels. Evaluates alternatives, performs appropriate cost benefit analysis, and recommends solutions that minimize costs with acceptable risks.
Develops, implements and directs the organization's information security program consistent with policies that support business objectives and requirements.
Develops, monitors and achieves budgets and key financial objectives.
Performs all necessary leadership functions to effectively manage the team: Ensures adherence of all staff to Shepherd Center's Standards of Behavior; Maintains a high-performance staff; Communicates areas of accountability and performance expected of team members; Creates strategic long-term people plan and department structure to effectively meet the key business initiatives; Conducts succession planning and develops individuals for future advancement.
Represents the IT function in all executive meetings and system-wide committees.
Participates in supporting the organization's vision, mission, and values and performs other duties as assigned to meet the goals and objectives of Shepherd Center.
Practices proper safety techniques in accordance with Center and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.
Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process.
Required Minimum Education
Bachelor's degree in computer science, business administration, or healthcare related field required. Master's degree in computer science, business administration or healthcare related field strongly preferred.
One or more professional certifications appropriate for executive healthcare IT leadership positions required (CHCIO, CPHIMS, CISSP, etc.)
Participation in continuing professional education with membership and participation in CHIME and/or HIMSS is a plus.
Required Minimum Experience
10 years of information system experience in a healthcare or related setting required. 5 years of experience in a leadership role in a healthcare or related setting required.
Experience developing enterprise IT strategies and leading transformation efforts.
Required Minimum Skills
Should possess excellent verbal and written communication skills and relationship building. Strong performance management skills and experience with an emphasis on change and the ability to develop consensus from independent parties to achieve the goals of the organization. Knowledge of strategic and financial planning and management. High degree of initiative, is self-directed and independent, and welcomes ideas and input of others. Interpersonal skills necessary to deal with personnel situations and to act as a liaison to top management about all IT concerns. Ability to work collaboratively with all business functions and build strong business partnerships and strong people leadership skills. Ability to effectively lead/drive change and continual improvement. Demonstrated expertise in successful management of complex IT implementation projects. Demonstrated persuasion skills, especially at the executive leadership level. Demonstrated ability to set clear priorities and solve complex issues with multiple, often conflicting, requirements. Demonstrated ability to develop a technology vision and strategy, then lead deployment of that strategy. Demonstrated ability to attract, motivate, retain, and develop a diverse team of technical, applications, and technology support professionals. Knowledge of HIPAA security, privacy and transactions regulations, as well as regulatory issues in healthcare. Management skills to successfully perform the planning, directing, reporting, and administrative accountabilities which are part of this position. Comprehensive knowledge of information technology subjects and extensive knowledge of hardware and software; plus, the ability to keep abreast of advances in the HIT field.
With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.
Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.
The Vice President and Chief Information Officer (CIO) leads the strategic planning and delivery of technology and systems required to support the organization's operations, establishes long-term needs for information systems, provides highly effective solutions and IT infrastructure to achieve business needs and continuously improve operational efficiency, and ensures the organization maintains a comprehensive and effective cyber security posture. This role also serves as a member of the organization's senior executive team contributing to and supporting organizational initiatives and programs. Reports to the Chief Executive Officer.
Job Responsibilities Develops and implements IT strategy in alignment with business priorities, and develops long and short-range plans for information needs, systems development, hardware acquisition, cloud strategy, interoperability and system integration.
Develops and maintains IT policies, standards, and governance (change management, ITIL/ITSM, project/portfolio management) that maximize effectiveness and security while managing total cost of ownership.
Identifies trends in the Health IT sector and interprets the meaning of these changes to leadership, advising on relevant opportunities and risks.
Prioritizes IT initiatives and develops appropriate justification along with a supporting detailed definition of capital investments, data requirements, and affected departmental processes.
Ensures that IT projects, services, and operations are completed within the scope, schedule, and budget and that all objectives are successfully met.
Works with internal departments to identify opportunities for business value from IT, present new approaches for IT-enabled initiatives, identify user needs, resolve problems and discuss equipment/system changes. Ensures that information technology requirements are understood, prioritized, and met.
Grows collaborative relationships between the IT function and other departments and functions.
Maintains relationships with key IT vendors and maintains knowledge of current technology, equipment, prices, and terms of agreements to fully leverage Shepherd's investment to meet agreed customer service levels. Evaluates alternatives, performs appropriate cost benefit analysis, and recommends solutions that minimize costs with acceptable risks.
Develops, implements and directs the organization's information security program consistent with policies that support business objectives and requirements.
Develops, monitors and achieves budgets and key financial objectives.
Performs all necessary leadership functions to effectively manage the team: Ensures adherence of all staff to Shepherd Center's Standards of Behavior; Maintains a high-performance staff; Communicates areas of accountability and performance expected of team members; Creates strategic long-term people plan and department structure to effectively meet the key business initiatives; Conducts succession planning and develops individuals for future advancement.
Represents the IT function in all executive meetings and system-wide committees.
Participates in supporting the organization's vision, mission, and values and performs other duties as assigned to meet the goals and objectives of Shepherd Center.
Practices proper safety techniques in accordance with Center and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.
Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process.
Required Minimum Education
Bachelor's degree in computer science, business administration, or healthcare related field required. Master's degree in computer science, business administration or healthcare related field strongly preferred.
One or more professional certifications appropriate for executive healthcare IT leadership positions required (CHCIO, CPHIMS, CISSP, etc.)
Participation in continuing professional education with membership and participation in CHIME and/or HIMSS is a plus.
Required Minimum Experience
10 years of information system experience in a healthcare or related setting required. 5 years of experience in a leadership role in a healthcare or related setting required.
Experience developing enterprise IT strategies and leading transformation efforts.
Required Minimum Skills
Should possess excellent verbal and written communication skills and relationship building. Strong performance management skills and experience with an emphasis on change and the ability to develop consensus from independent parties to achieve the goals of the organization. Knowledge of strategic and financial planning and management. High degree of initiative, is self-directed and independent, and welcomes ideas and input of others. Interpersonal skills necessary to deal with personnel situations and to act as a liaison to top management about all IT concerns. Ability to work collaboratively with all business functions and build strong business partnerships and strong people leadership skills. Ability to effectively lead/drive change and continual improvement. Demonstrated expertise in successful management of complex IT implementation projects. Demonstrated persuasion skills, especially at the executive leadership level. Demonstrated ability to set clear priorities and solve complex issues with multiple, often conflicting, requirements. Demonstrated ability to develop a technology vision and strategy, then lead deployment of that strategy. Demonstrated ability to attract, motivate, retain, and develop a diverse team of technical, applications, and technology support professionals. Knowledge of HIPAA security, privacy and transactions regulations, as well as regulatory issues in healthcare. Management skills to successfully perform the planning, directing, reporting, and administrative accountabilities which are part of this position. Comprehensive knowledge of information technology subjects and extensive knowledge of hardware and software; plus, the ability to keep abreast of advances in the HIT field.