NPAworldwide
Ocean/Air Freight Operations Director - Los Angeles or Houston:
Are you a
Freight Operations Director
with deep expertise in
ocean freight, air freight, and global logistics management ? We are seeking a seasoned leader to join our growing international freight forwarding team. As the
Ocean/Air Freight Operations Director , you will oversee U.S. operations across Los Angeles (LA), El Paso (ELP), and Houston (HOU), leading a team of 15-20 professionals while collaborating closely with global leadership in China. This strategic position drives
operational excellence, supply chain optimization, and customer satisfaction .
If you thrive in a fast-paced
logistics and freight forwarding environment , this is your opportunity to lead with impact and shape the future of our North American operations.
Key Responsibilities - Freight Operations Director
Strategic Leadership Develop and execute short-term and long-term strategies aligned with global freight forwarding objectives. Optimize
transportation models, load consolidation, and carrier partnerships
to maximize profitability. Collaborate with global leadership to align U.S. operations with international standards. Operational Excellence in Logistics
Implement and monitor
KPIs for freight forwarding performance . Oversee
TMS (Transportation Management Systems)
and logistics software (Cargowise preferred). Standardize
SOPs
to ensure compliance, quality, and efficiency. Reduce transit times, cut costs, and improve
end-to-end supply chain visibility . Customer Success & Satisfaction
Partner with sales teams to meet client expectations for
international shipping and freight forwarding services . Ensure timely, accurate cargo delivery across
ocean freight, air freight, and inland trucking . Proactively address customer issues while driving
continuous improvement in client service . Risk & Compliance Management
Identify and mitigate
freight network risks, customs compliance challenges, and transportation disruptions . Build contingency plans to safeguard cargo movement across global trade lanes. Ensure adherence to international freight regulations, safety standards, and industry best practices.
Are you a
Freight Operations Director
with deep expertise in
ocean freight, air freight, and global logistics management ? We are seeking a seasoned leader to join our growing international freight forwarding team. As the
Ocean/Air Freight Operations Director , you will oversee U.S. operations across Los Angeles (LA), El Paso (ELP), and Houston (HOU), leading a team of 15-20 professionals while collaborating closely with global leadership in China. This strategic position drives
operational excellence, supply chain optimization, and customer satisfaction .
If you thrive in a fast-paced
logistics and freight forwarding environment , this is your opportunity to lead with impact and shape the future of our North American operations.
Key Responsibilities - Freight Operations Director
Strategic Leadership Develop and execute short-term and long-term strategies aligned with global freight forwarding objectives. Optimize
transportation models, load consolidation, and carrier partnerships
to maximize profitability. Collaborate with global leadership to align U.S. operations with international standards. Operational Excellence in Logistics
Implement and monitor
KPIs for freight forwarding performance . Oversee
TMS (Transportation Management Systems)
and logistics software (Cargowise preferred). Standardize
SOPs
to ensure compliance, quality, and efficiency. Reduce transit times, cut costs, and improve
end-to-end supply chain visibility . Customer Success & Satisfaction
Partner with sales teams to meet client expectations for
international shipping and freight forwarding services . Ensure timely, accurate cargo delivery across
ocean freight, air freight, and inland trucking . Proactively address customer issues while driving
continuous improvement in client service . Risk & Compliance Management
Identify and mitigate
freight network risks, customs compliance challenges, and transportation disruptions . Build contingency plans to safeguard cargo movement across global trade lanes. Ensure adherence to international freight regulations, safety standards, and industry best practices.