Zones, Inc
Overview
Company Overview: Zones – First Choice for IT. Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. It is a Minority Business Enterprise (MBE) operating in more than 120 countries, specializing in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Zones has partnered with leading technology providers and emphasizes building digital infrastructures to support business goals. Zones is an Equal Employment Opportunity Employer and participates in E-Verify. Position Overview
As a Client Solutions Architect (CSA), you’ll be working with enterprise clients in the Central Region, responsible for initiating, solutioning, and delivering IT solutions, through your deep expertise in Data Center, Networking, Security, Cloud, and Digital Workplace solutions. What you’ll Do
As the Trusted Advisor, help new & existing clients navigate their digital transformation journey by understanding their business, IT architecture, and initiatives, developing relationships with key stakeholders. Your key responsibilities will include: Hardware and Software products for Data Center, Networking and Security Professional and Managed Services opportunities across Digital Workplace, Cloud & Data Center, NextGen Networking and Cybersecurity This role is responsible for revenue growth through client acquisition, retention and satisfaction along with achieving operating/margin targets and continuous improvement. This role requires travel to meet clients/partners at short notice (within 1-2 days). Though we expect travel to be around 50%, candidates should not have recurring travel constraints in order to meet these expectations for travel at short notice. What you’ll do as Client Solutions Architect: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Attend Sales Enablement sessions conducted by the respective teams. Provide added insights to the sales team on the products and services we are offering our clients. Evangelizing new technologies, solutions, methods & trends Working with the Sales team to identify opportunities proactively Pipeline management and forecasting of product and services revenue/GM for defined market Ensuring a thorough understanding of Zones Product, Services and Solutions offerings, capabilities, differentiators Qualifying the opportunity and doing a high level scoping so as to be able to bring in the right experts Bringing in the right solutioning experts, as necessary, to do the Discovery exercise with the client. Ensuring that the solutions team has all the right data points and insights to be able to create the winning solution Having a clear win-strategy, win theme and ensuring that the win themes are reflected in every interaction with the client as well as in our proposal Working as part of the Solution Development team to create responses to customer RFPs and technical solution components of SOW. Develop pricing and create technical documents applicable to solution/service offering Establish and maintain strong relationships with key OEM and delivery partners and collaborating with them for specific pursuits Prepare high-level design documents and presentations that clearly describe design principles, including the rationale and potential implications of decisions/options Conduct design sessions, capabilities and solution presentations for customers and OEM partners Identify the key OEMs that are critical to Zones success specific to each account Collaborate with OEMs to evangelize Zones’ offerings and capabilities and develop joint GoTo Market plans for specific accounts as well as the geographic area as a whole Influence OEMs to provide Deal Registration by communicating the value that Zones can provide Work with Delivery partners, when necessary, to ensure we get a winning price working with Clients Align with the Client CIO/CTO agenda and establish and maintain relationships with key client stakeholders in their organization Build and Maintain Relationships, Particularly Technical Relationships in Assigned Accounts as Appropriate to Farm Additional Opportunities Perform Short Term Billable Engagements to Keep Skill Set Sharp, Offset Some Cost of Sales. These are generally Assessment, Proof of Concept, or Architectural type of Engagements Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into technology solutions Ensure Customer Satisfaction Levels with Stated Goal of 100% Working with Team Support other SAs sales Activities as appropriate utilizing your Subject Matter Expertise Support other Geographic Areas and Practices as Needed based on Skillset, Demand, and Availability Keep Pipeline, Forecast, Time and Billing, Project and Activity Reporting Current based with Defined Tools and Meeting Submittal Deadlines What you will bring to the team
Bachelor’s degree in Computer Science, Engineering, Business or related discipline; equivalent years of experience is acceptable Minimum 12 years of experience in an IT Infrastructure Services space in the Enterprise environment and a minimum of 5 years in a pre-sales role Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective Understanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the business. Ability to communicate effectively with clients, colleagues and management. Professional, business-focused attitude and courteous manner towards clients, partners, and peers Ability to travel an average of 50% of the time Technology Focus and Requirements Focused expertise in Networking with the ability to lead opportunities across other practice areas as well – Digital Workplace, Cloud, Data Center and Security Strategy & technology consulting experience applying technology to strategic business problems around infrastructure, device management and end user computing. Core understanding of cloud-based computing and knowledge of industry leading offerings Compensation
Qualified candidates can expect a salary range of $120,000 - $170,000 + bonus. #LI-LM1 #LI-Remote Zones offers a comprehensive Benefits package. While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.
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Company Overview: Zones – First Choice for IT. Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. It is a Minority Business Enterprise (MBE) operating in more than 120 countries, specializing in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Zones has partnered with leading technology providers and emphasizes building digital infrastructures to support business goals. Zones is an Equal Employment Opportunity Employer and participates in E-Verify. Position Overview
As a Client Solutions Architect (CSA), you’ll be working with enterprise clients in the Central Region, responsible for initiating, solutioning, and delivering IT solutions, through your deep expertise in Data Center, Networking, Security, Cloud, and Digital Workplace solutions. What you’ll Do
As the Trusted Advisor, help new & existing clients navigate their digital transformation journey by understanding their business, IT architecture, and initiatives, developing relationships with key stakeholders. Your key responsibilities will include: Hardware and Software products for Data Center, Networking and Security Professional and Managed Services opportunities across Digital Workplace, Cloud & Data Center, NextGen Networking and Cybersecurity This role is responsible for revenue growth through client acquisition, retention and satisfaction along with achieving operating/margin targets and continuous improvement. This role requires travel to meet clients/partners at short notice (within 1-2 days). Though we expect travel to be around 50%, candidates should not have recurring travel constraints in order to meet these expectations for travel at short notice. What you’ll do as Client Solutions Architect: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Attend Sales Enablement sessions conducted by the respective teams. Provide added insights to the sales team on the products and services we are offering our clients. Evangelizing new technologies, solutions, methods & trends Working with the Sales team to identify opportunities proactively Pipeline management and forecasting of product and services revenue/GM for defined market Ensuring a thorough understanding of Zones Product, Services and Solutions offerings, capabilities, differentiators Qualifying the opportunity and doing a high level scoping so as to be able to bring in the right experts Bringing in the right solutioning experts, as necessary, to do the Discovery exercise with the client. Ensuring that the solutions team has all the right data points and insights to be able to create the winning solution Having a clear win-strategy, win theme and ensuring that the win themes are reflected in every interaction with the client as well as in our proposal Working as part of the Solution Development team to create responses to customer RFPs and technical solution components of SOW. Develop pricing and create technical documents applicable to solution/service offering Establish and maintain strong relationships with key OEM and delivery partners and collaborating with them for specific pursuits Prepare high-level design documents and presentations that clearly describe design principles, including the rationale and potential implications of decisions/options Conduct design sessions, capabilities and solution presentations for customers and OEM partners Identify the key OEMs that are critical to Zones success specific to each account Collaborate with OEMs to evangelize Zones’ offerings and capabilities and develop joint GoTo Market plans for specific accounts as well as the geographic area as a whole Influence OEMs to provide Deal Registration by communicating the value that Zones can provide Work with Delivery partners, when necessary, to ensure we get a winning price working with Clients Align with the Client CIO/CTO agenda and establish and maintain relationships with key client stakeholders in their organization Build and Maintain Relationships, Particularly Technical Relationships in Assigned Accounts as Appropriate to Farm Additional Opportunities Perform Short Term Billable Engagements to Keep Skill Set Sharp, Offset Some Cost of Sales. These are generally Assessment, Proof of Concept, or Architectural type of Engagements Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client’s needs into technology solutions Ensure Customer Satisfaction Levels with Stated Goal of 100% Working with Team Support other SAs sales Activities as appropriate utilizing your Subject Matter Expertise Support other Geographic Areas and Practices as Needed based on Skillset, Demand, and Availability Keep Pipeline, Forecast, Time and Billing, Project and Activity Reporting Current based with Defined Tools and Meeting Submittal Deadlines What you will bring to the team
Bachelor’s degree in Computer Science, Engineering, Business or related discipline; equivalent years of experience is acceptable Minimum 12 years of experience in an IT Infrastructure Services space in the Enterprise environment and a minimum of 5 years in a pre-sales role Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective Understanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the business. Ability to communicate effectively with clients, colleagues and management. Professional, business-focused attitude and courteous manner towards clients, partners, and peers Ability to travel an average of 50% of the time Technology Focus and Requirements Focused expertise in Networking with the ability to lead opportunities across other practice areas as well – Digital Workplace, Cloud, Data Center and Security Strategy & technology consulting experience applying technology to strategic business problems around infrastructure, device management and end user computing. Core understanding of cloud-based computing and knowledge of industry leading offerings Compensation
Qualified candidates can expect a salary range of $120,000 - $170,000 + bonus. #LI-LM1 #LI-Remote Zones offers a comprehensive Benefits package. While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.
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