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Compass Group USA

General Manager - VP of Culinary Experience, Luxury Senior Living, Tulsa

Compass Group USA, Macon, Georgia, us, 31297

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Overview

General Manager – Vice President of Culinary Experience to lead the culinary and hospitality program at Montereau, a premier luxury senior living community. This role focuses on delivering refined, high-end dining experiences across multiple venues, driving innovation, operational excellence, and service excellence aligned with the community’s wellness and lifestyle offerings. Responsibilities

Leadership: Provide visionary leadership and direction to all departments, including food and beverage. Operational Excellence: Ensure smooth, efficient operations with the highest standards of service, cleanliness, and guest satisfaction. Financial Management: Develop and manage the annual budget, monitor financial performance, and implement cost-control measures to achieve financial objectives. Guest Experience: Cultivate a welcoming and exclusive environment, addressing guest needs promptly and professionally. Marketing and Communication: Develop and execute strategic marketing and communication plans to enhance experiences and guest engagement. Staff Development: Hire, train, and mentor a team of professionals, fostering a culture of excellence and continuous improvement. Event Planning: Oversee planning and execution of events and social activities, ensuring alignment with club standards and guest expectations. Compliance: Ensure operations comply with local, state, and federal regulations, as well as industry standards and best practices. Knowledge and Skills

Advanced knowledge of hospitality and business management. Ability to study, analyze, and interpret complex information to improve practices or develop new approaches. Extensive wine and spirits knowledge. Excellent communication skills to negotiate, influence, and engage with managers, guests, and corporate clients. Strong verbal and written communication to interact with managers, guests, and employees. Understanding of P&L components and driving efficiencies within an operation. Qualifications

Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Experience: 5+ years in a leadership role within luxury hospitality or country club environments. Skills: Strong financial acumen, excellent communication, and a proven track record of delivering exceptional guest experiences. Attributes: Passion for hospitality, commitment to excellence, and the ability to inspire and lead a team. Certifications: Relevant industry certifications are a plus. Benefits

Medical, Dental, Vision Life Insurance and Disability Insurance Retirement Plan Flexible Time Off and Holiday Time Off (varies by site/state) Associate Shopping Program and Wellness Programs Discount Marketplace, Identity Theft Protection Commuter Benefits, Flexible Spending Accounts (FSAs) Paid Parental Leave and Personal Leave Compass Group is an equal opportunity employer. All applicants and associates are considered without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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