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Jagger

Head of Operations

Jagger, Miami, Florida, us, 33222

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Overview

This range is provided by Jagger. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$125,000.00/yr - $150,000.00/yr Direct message the job poster from Jagger Director, Partnerships & Recruitment | Recruiting, Investing, and Building

class companies

We are partnered with a global ticket brokerage leader specializing in premium event access and data-driven market solutions. They have 5+ years in business, over 250,000 tickets sold, operations in 20+ countries, 30+ global employees. We are recruiting for a VP Operations to be based in Miami to report into the CEO and lead all operations. Responsibilities

Lead all operations for the organization, reporting to the CEO. Oversee global operations, scale processes across geographies, and optimize operational efficiency. Collaborate with technical and product teams, and manage vendor/inventory sourcing and fulfillment. Required Qualifications & Experience

5-7 years in operations leadership roles, especially in ticketing, live events, e-commerce, marketplace or logistics businesses. Proven experience scaling operations globally (or across multiple geographies). Strong analytical and data skills: comfortable with performance metrics, dashboards, data-driven decision making. Deep experience in vendor / inventory sourcing, partner management, fulfillment. Familiarity with operational tools / technology platforms, with ability to collaborate effectively with technical and product teams. Excellent leadership, communication, and change management skills. Able to lead teams in dynamic and sometimes ambiguous environments. Demonstrated experience with cost-control, risk management, and compliance (legal / regulatory aspects of ticket resale, consumer protection, etc.). Passion for live entertainment events, customer experience, and high standards of transparency and fairness. Seniority level

Mid-Senior level Employment type

Full-time Job function

Management Industries

Financial Services, Insurance Agencies and Brokerages, and Entertainment Providers Referrals increase your chances of interviewing at Jagger by 2x

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