Crowe
ServiceNow IRM Implementation Senior Consultant
Crowe, San Jose, California, United States, 95199
Overview
ServiceNow IRM Implementation Senior Consultant Crowe is seeking an experienced and motivated Senior Consultant to join our ServiceNow Cloud Solutions team. This role is ideal for a professional with strong ServiceNow expertise who is ready to lead client projects, manage delivery teams, and contribute to business development activities. As a Senior Consultant, you will serve as a trusted advisor to clients, taking ownership of solution delivery from design through implementation. You will also help shape the growth of our practice by leading sales demos, supporting proposal development, and mentoring junior team members. We are looking for candidates who are entrepreneurial, client-service oriented, and eager to expand their ServiceNow and consulting leadership skills. Responsibilities
Lead end-to-end client projects across ServiceNow applications (e.g., IRM, ITSM, CSM, HRSD, SecOps, etc.), ensuring high-quality delivery. Serve as the primary client contact for engagements, building trusted relationships and managing expectations. Translate complex business requirements into scalable, effective ServiceNow solutions. Facilitate workshops and design sessions with clients to shape solution direction. Configure, customize, and extend ServiceNow applications, while overseeing execution by staff-level team members. Deliver sales demos to prospective clients, showcasing ServiceNow capabilities and Crowe’s approach. Support proposal development, SOW creation, and pre-sales activities. Mentor and train junior staff, supporting their technical and consulting skill growth. Contribute to internal best practices, accelerators, and knowledge sharing to enhance delivery quality. Collaborate with leadership on thought leadership and practice-building initiatives. Qualifications
2+ years of direct ServiceNow implementation experience. Ability to independently lead client projects and contribute to business development. Strong track record of delivering ServiceNow solutions that meet client needs. Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field preferred. Willingness to travel up to 30% as needed for client engagements. Certifications
ServiceNow Certified System Administrator (CSA) – Preferred. One or more ServiceNow Certified Implementation Specialist certifications – Preferred. Certified Application Developer (CAD) – a plus. Compensation
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including skill sets, experience and training, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current range is $74,100 - $147,800 per year. Travel
Willingness to travel up to 30% as needed for client engagements. Other Information
We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Crowe is not sponsoring for work authorization at this time. Crowe LLP provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws. Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Please review our notices of state and local Ban-the-Box laws where applicable.
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ServiceNow IRM Implementation Senior Consultant Crowe is seeking an experienced and motivated Senior Consultant to join our ServiceNow Cloud Solutions team. This role is ideal for a professional with strong ServiceNow expertise who is ready to lead client projects, manage delivery teams, and contribute to business development activities. As a Senior Consultant, you will serve as a trusted advisor to clients, taking ownership of solution delivery from design through implementation. You will also help shape the growth of our practice by leading sales demos, supporting proposal development, and mentoring junior team members. We are looking for candidates who are entrepreneurial, client-service oriented, and eager to expand their ServiceNow and consulting leadership skills. Responsibilities
Lead end-to-end client projects across ServiceNow applications (e.g., IRM, ITSM, CSM, HRSD, SecOps, etc.), ensuring high-quality delivery. Serve as the primary client contact for engagements, building trusted relationships and managing expectations. Translate complex business requirements into scalable, effective ServiceNow solutions. Facilitate workshops and design sessions with clients to shape solution direction. Configure, customize, and extend ServiceNow applications, while overseeing execution by staff-level team members. Deliver sales demos to prospective clients, showcasing ServiceNow capabilities and Crowe’s approach. Support proposal development, SOW creation, and pre-sales activities. Mentor and train junior staff, supporting their technical and consulting skill growth. Contribute to internal best practices, accelerators, and knowledge sharing to enhance delivery quality. Collaborate with leadership on thought leadership and practice-building initiatives. Qualifications
2+ years of direct ServiceNow implementation experience. Ability to independently lead client projects and contribute to business development. Strong track record of delivering ServiceNow solutions that meet client needs. Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field preferred. Willingness to travel up to 30% as needed for client engagements. Certifications
ServiceNow Certified System Administrator (CSA) – Preferred. One or more ServiceNow Certified Implementation Specialist certifications – Preferred. Certified Application Developer (CAD) – a plus. Compensation
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including skill sets, experience and training, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current range is $74,100 - $147,800 per year. Travel
Willingness to travel up to 30% as needed for client engagements. Other Information
We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Crowe is not sponsoring for work authorization at this time. Crowe LLP provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws. Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Please review our notices of state and local Ban-the-Box laws where applicable.
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