Lenovo
Solution Architect -Configuration and Deployment PC Services
Lenovo, Chicago, Illinois, United States, 60290
Overview
Solution Architect - Configuration and Deployment PC Services — Lenovo. Part of Lenovo Solutions and Services Group (SSG), the role guides the application, enhancement, and expansion of Lenovo Services. Primary objective is to simplify service selection with sales and customers, while providing continual feedback to Offer Managers on enhancements to the Services Portfolio in the area of Configuration and Deployment services. Responsibilities
Subject matter expert on services solutions, with a deep understanding of service sales offerings, delivery processes, and competitive landscape. Provide sales order support and architect services solution proposals that meet customer needs. Act as liaison to the Project Management Office (PMO) to ensure orders are understood and prepared for execution. Provide escalation assistance related to order selection, solution architecture, and advocacy of available offers. Assist in order exception assessments, processes, and approval of non-standard requests. Deliver sales training, launch assistance, and enablement support. Disposition Statement of Work (SOW) deals, coordinating with various business units to include standard offers where possible. Offer standardization feedback to the offer team, communicate trends in customer requests, and help chart the services roadmap. Develop manufacturing and delivery fulfilment expertise and suggest improvements across workflows. Participate in the development, proofing, and presentation of materials for customers, prospects, business partners, and channel partners. Basic Qualifications
7+ years of experience in Solution Architecture or Service Delivery of Configuration and Deployment IT Services. Preferred Qualifications
Proven success in building solutions in the IT services industry Excellent communication, both oral and written, and presentation skills, client facing Solid organizational/prioritization skills, and commitment to meet deadlines Proficiency in utilizing PowerPoint, Excel, Word, Microsoft Dynamics or Salesforce The base salary budgeted range for this position is $145k - $185k. Individuals may also be considered for bonus and/or commission. Lenovo’s benefits can be found at www.lenovobenefits.com. In compliance with Colorado's EPEWA, the expected application deadline for this position is 10/30/2025. This applies to both external and internal candidates. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, veteran status, disability, or any federal, state, or local protected class.
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Solution Architect - Configuration and Deployment PC Services — Lenovo. Part of Lenovo Solutions and Services Group (SSG), the role guides the application, enhancement, and expansion of Lenovo Services. Primary objective is to simplify service selection with sales and customers, while providing continual feedback to Offer Managers on enhancements to the Services Portfolio in the area of Configuration and Deployment services. Responsibilities
Subject matter expert on services solutions, with a deep understanding of service sales offerings, delivery processes, and competitive landscape. Provide sales order support and architect services solution proposals that meet customer needs. Act as liaison to the Project Management Office (PMO) to ensure orders are understood and prepared for execution. Provide escalation assistance related to order selection, solution architecture, and advocacy of available offers. Assist in order exception assessments, processes, and approval of non-standard requests. Deliver sales training, launch assistance, and enablement support. Disposition Statement of Work (SOW) deals, coordinating with various business units to include standard offers where possible. Offer standardization feedback to the offer team, communicate trends in customer requests, and help chart the services roadmap. Develop manufacturing and delivery fulfilment expertise and suggest improvements across workflows. Participate in the development, proofing, and presentation of materials for customers, prospects, business partners, and channel partners. Basic Qualifications
7+ years of experience in Solution Architecture or Service Delivery of Configuration and Deployment IT Services. Preferred Qualifications
Proven success in building solutions in the IT services industry Excellent communication, both oral and written, and presentation skills, client facing Solid organizational/prioritization skills, and commitment to meet deadlines Proficiency in utilizing PowerPoint, Excel, Word, Microsoft Dynamics or Salesforce The base salary budgeted range for this position is $145k - $185k. Individuals may also be considered for bonus and/or commission. Lenovo’s benefits can be found at www.lenovobenefits.com. In compliance with Colorado's EPEWA, the expected application deadline for this position is 10/30/2025. This applies to both external and internal candidates. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, veteran status, disability, or any federal, state, or local protected class.
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