Kforce Inc
Overview
2 days ago Be among the first 25 applicants. This range is provided by Kforce Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$42.00/hr - $44.31/hr Responsibilities
Responsibilities Kforce has a client in Minneapolis, MN that is seeking an Implementation Specialist responsible for onboarding new customers onto TravelBank's solution. Responsibilities include: consultation to determine the best configurations for the client's business needs, configuring the software with and for the customer, working with internal teams on complex technical integrations, tracking, managing and providing regular updates on the progress of an implementation project, and ongoing communication with client-side and internal stakeholders throughout the process. Provide excellent customer service to your customers Leverage your deep product expertise to share best practices on how your customers may maximize value from their investment in TravelBank Acquire technical product knowledge through training, self-directed research and testing, and internal consultation Lead client-facing kick-offs, requirement gathering sessions and configuration review meetings Partner with internal and external technical teams to coordinate custom integration work Report on project status and blockers to Customer Success leadership during weekly meetings Train clients to a point where they are able to operate self-sufficiently and confidently on TravelBank\'s platform Conduct webinars and group training sessions to onboard our smaller, more independent customers Share innovative ideas with peers and leadership on how to further enhance our thinking and focus on operational efficiency and innovation Cross-functionally collaborate with the Customer Success Management team to understand the client needs and requirements to ensure a timely and complete implementation process Requirements
3+ years of implementation, customer success, or customer support experience Meticulous attention to detail such as workflow and processes Knowledge of accounting/finance systems (e.g., Netsuite, Sage, QuickBooks) and accounting practices (e.g., monthly close, expense management, audit processes) preferred; If the prior knowledge isn\'t there, this role must have the drive and aptitude to quickly get up to speed on core accounting concepts and processes Strong interpersonal skills including clear communication and collaboration; ability to coach and train customers effectively Competence and comfort presenting to C-level executives Highly organized individual with the ability to handle multiple projects simultaneously on tight timelines Growth mindset with drive to continuously improvements The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce\'s sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP. Job details
Remnants of location-based postings and related job postings (e.g., St Paul, Minneapolis, Hopkins, Eagan, etc.) are included for context and are not part of the core job description.
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2 days ago Be among the first 25 applicants. This range is provided by Kforce Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$42.00/hr - $44.31/hr Responsibilities
Responsibilities Kforce has a client in Minneapolis, MN that is seeking an Implementation Specialist responsible for onboarding new customers onto TravelBank's solution. Responsibilities include: consultation to determine the best configurations for the client's business needs, configuring the software with and for the customer, working with internal teams on complex technical integrations, tracking, managing and providing regular updates on the progress of an implementation project, and ongoing communication with client-side and internal stakeholders throughout the process. Provide excellent customer service to your customers Leverage your deep product expertise to share best practices on how your customers may maximize value from their investment in TravelBank Acquire technical product knowledge through training, self-directed research and testing, and internal consultation Lead client-facing kick-offs, requirement gathering sessions and configuration review meetings Partner with internal and external technical teams to coordinate custom integration work Report on project status and blockers to Customer Success leadership during weekly meetings Train clients to a point where they are able to operate self-sufficiently and confidently on TravelBank\'s platform Conduct webinars and group training sessions to onboard our smaller, more independent customers Share innovative ideas with peers and leadership on how to further enhance our thinking and focus on operational efficiency and innovation Cross-functionally collaborate with the Customer Success Management team to understand the client needs and requirements to ensure a timely and complete implementation process Requirements
3+ years of implementation, customer success, or customer support experience Meticulous attention to detail such as workflow and processes Knowledge of accounting/finance systems (e.g., Netsuite, Sage, QuickBooks) and accounting practices (e.g., monthly close, expense management, audit processes) preferred; If the prior knowledge isn\'t there, this role must have the drive and aptitude to quickly get up to speed on core accounting concepts and processes Strong interpersonal skills including clear communication and collaboration; ability to coach and train customers effectively Competence and comfort presenting to C-level executives Highly organized individual with the ability to handle multiple projects simultaneously on tight timelines Growth mindset with drive to continuously improvements The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce\'s sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP. Job details
Remnants of location-based postings and related job postings (e.g., St Paul, Minneapolis, Hopkins, Eagan, etc.) are included for context and are not part of the core job description.
#J-18808-Ljbffr