Gallagher Bassett
Claims Senior Vice President – Workers’ Compensation Northeast & Other Regions
Gallagher Bassett, Rolling Meadows, Illinois, United States, 60008
Introduction
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You\'ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you\'re close but not an exact match, we encourage you to apply.
Overview As a member of Gallagher Bassett Claims leadership team, Senior Vice President – Workers’ Compensation is responsible for strategic and operational oversight of the Northeast and other regions claims management organization. Reporting to EVP – WC, the Senior Vice President - WC Claims Operation will provide service excellence, technical and directional guidance to the claims organization responsible for regional claim administration of Workers’ Compensation Risk Management claims.
This role will oversee Northeast & Other Regions
Northeast residency preferred (MidAtlantic, New York or New England)
Northeast WC experience strongly preferred
Remote
How you\'ll make an impact
Establish a uniform approach to the organizational model, structure, and staffing requirements consistent with the needs of the Risk Management and large account market expectations
Develop and reinforce service standard excellence practices with a focus on exceptional service delivery, outcome-based claims management, and superior quality claims product
Drive strong retention and engagement of staff; foster a collaborative and inclusive environment
Participate in talent acquisition, interviewing, and hiring activity to ensure excellent talent selection for each role
Design operational processes and workflows to support efficiency and maximize productivity
Administer and execute performance management initiatives in accordance with AJG HR policies and procedures
Provide organizational and leadership support to advance corporate initiatives and strategic partnerships throughout the organization
Develop and implement strategic plans for the area of responsibility in alignment with broader organizational goals
Build and maintain excellent relationships with key stakeholders, including brokers, clients, carriers, and others
Act as a primary point of contact and subject matter expert on behalf of Gallagher Bassett Midwest and Southwest claims regions
Serve as the key claims liaison on sensitive claims, service issues, attending claim reviews for at-risk business, helping to communicate related branch action plans
Drive continuous improvement initiatives and leverage technology, analytics, and new products and services to improve client and employee experience
Perform other duties as assigned
Reports to:
EVP – Workers’ Compensation
About You
Bachelor\'s degree and a minimum of 15 years related experience required.
Minimum of 10 years of leadership experience in varying level claims leadership roles
Track record of exceptional claims leadership and strategic leadership experience
Prior experience in Northeastern jurisdictions strongly preferred
New York Workers’ Compensation experience strongly preferred
Prior TPA claims leadership experience strongly preferred
Industry designations (e.g. AIC, ARM, CPCU) strongly preferred
Exceptional communication and interpersonal skills
Strong knowledge of Workers’ Compensation rules and regulations
Proficiency in all Microsoft Office Products
Strong analytical skills with ability to identify trends and develop solutions
Excellent problem-solving skills
Detail-oriented, proven quality-focused leader
Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the
minimum core benefits
you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
We value inclusion and diversity We value inclusion and diversity and are committed to equal employment opportunity. Gallagher embraces our employees\' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. We live out The Gallagher Way every day.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You\'ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you\'re close but not an exact match, we encourage you to apply.
Overview As a member of Gallagher Bassett Claims leadership team, Senior Vice President – Workers’ Compensation is responsible for strategic and operational oversight of the Northeast and other regions claims management organization. Reporting to EVP – WC, the Senior Vice President - WC Claims Operation will provide service excellence, technical and directional guidance to the claims organization responsible for regional claim administration of Workers’ Compensation Risk Management claims.
This role will oversee Northeast & Other Regions
Northeast residency preferred (MidAtlantic, New York or New England)
Northeast WC experience strongly preferred
Remote
How you\'ll make an impact
Establish a uniform approach to the organizational model, structure, and staffing requirements consistent with the needs of the Risk Management and large account market expectations
Develop and reinforce service standard excellence practices with a focus on exceptional service delivery, outcome-based claims management, and superior quality claims product
Drive strong retention and engagement of staff; foster a collaborative and inclusive environment
Participate in talent acquisition, interviewing, and hiring activity to ensure excellent talent selection for each role
Design operational processes and workflows to support efficiency and maximize productivity
Administer and execute performance management initiatives in accordance with AJG HR policies and procedures
Provide organizational and leadership support to advance corporate initiatives and strategic partnerships throughout the organization
Develop and implement strategic plans for the area of responsibility in alignment with broader organizational goals
Build and maintain excellent relationships with key stakeholders, including brokers, clients, carriers, and others
Act as a primary point of contact and subject matter expert on behalf of Gallagher Bassett Midwest and Southwest claims regions
Serve as the key claims liaison on sensitive claims, service issues, attending claim reviews for at-risk business, helping to communicate related branch action plans
Drive continuous improvement initiatives and leverage technology, analytics, and new products and services to improve client and employee experience
Perform other duties as assigned
Reports to:
EVP – Workers’ Compensation
About You
Bachelor\'s degree and a minimum of 15 years related experience required.
Minimum of 10 years of leadership experience in varying level claims leadership roles
Track record of exceptional claims leadership and strategic leadership experience
Prior experience in Northeastern jurisdictions strongly preferred
New York Workers’ Compensation experience strongly preferred
Prior TPA claims leadership experience strongly preferred
Industry designations (e.g. AIC, ARM, CPCU) strongly preferred
Exceptional communication and interpersonal skills
Strong knowledge of Workers’ Compensation rules and regulations
Proficiency in all Microsoft Office Products
Strong analytical skills with ability to identify trends and develop solutions
Excellent problem-solving skills
Detail-oriented, proven quality-focused leader
Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the
minimum core benefits
you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
We value inclusion and diversity We value inclusion and diversity and are committed to equal employment opportunity. Gallagher embraces our employees\' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. We live out The Gallagher Way every day.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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