Inside Higher Ed
Executive Director, Residential Operations and Business Development
Inside Higher Ed, Washington, District of Columbia, us, 20022
Executive Director, Residential Operations and Business Development
Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.
Overview The Executive Director, Residential Operations and Business Development, Planning and Facilities Management – Georgetown University, provides strategic leadership for a large and complex university housing enterprise, including Housing Assignments, Housing Operations, Summer & Conference Housing, and Business Development. This role supports university priorities including housing 90% of undergraduates on campus, Capitol Campus growth, and capital improvement efforts for 1.5M+ square feet of residential space.
Responsibilities
Lead short- and long-term planning to increase housing capacity.
Oversee occupancy and revenue strategies for 5,400+ beds and 11,000 summer guests.
Ensure integration with capital projects, deferred maintenance, and facilities improvements.
Guide move-in/move-out planning and develop marketing strategies.
Build collaborative relationships with internal and external stakeholders.
Provide vision, leadership, and management for all residential operations.
Oversee $54M in housing revenue and budget planning.
Coordinate capital planning and deferred maintenance for residential facilities.
Lead strategic partnerships and summer conference operations.
Directly supervise two Directors and provide leadership to a team of 8 staff.
Ensure compliance with ADA, Title IX, Fair Housing, and equity standards.
Lead crisis response and serve on the Campus Emergency Response Team.
Qualifications
Master’s degree in Higher Education, Student Affairs, Business, or related field; or equivalent experience and training.
7–10 years of progressively responsible experience in university housing operations.
Strong leadership, financial management, and occupancy management skills.
Experience with housing assignment systems (e.g., StarRez).
Excellent communication, planning, and crisis management skills.
Knowledge of ADA, Title IX, and Fair Housing regulations.
Preferred Qualifications
Experience in residential master planning, renovation, and construction.
Familiarity with Jesuit, Catholic institutional values and student formation.
Strong background in assessment and data-driven decision-making.
Understanding of student learning and development theory.
Work Mode This position has been designated as On-Campus. Work mode designations are regularly reviewed to meet evolving needs. Details about Georgetown’s mode of work designations can be found at the Department of Human Resources website.
Pay Range $80,429.00 – $157,238.93
Compensation is determined by factors including qualifications, experience, education, skills, certifications, and the University’s business needs.
Application and Contact Information To apply, visit: https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Main-Campus/Executive-Director--Residential-Operations-and-Business-Development_JR23531
EEO Statement GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other characteristic protected by law.
Benefits Georgetown University offers a comprehensive and competitive benefits package including medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts, and voluntary insurance options. Details are available on the Department of Human Resources website.
Posted by Georgetown University; copyright 2025.
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Overview The Executive Director, Residential Operations and Business Development, Planning and Facilities Management – Georgetown University, provides strategic leadership for a large and complex university housing enterprise, including Housing Assignments, Housing Operations, Summer & Conference Housing, and Business Development. This role supports university priorities including housing 90% of undergraduates on campus, Capitol Campus growth, and capital improvement efforts for 1.5M+ square feet of residential space.
Responsibilities
Lead short- and long-term planning to increase housing capacity.
Oversee occupancy and revenue strategies for 5,400+ beds and 11,000 summer guests.
Ensure integration with capital projects, deferred maintenance, and facilities improvements.
Guide move-in/move-out planning and develop marketing strategies.
Build collaborative relationships with internal and external stakeholders.
Provide vision, leadership, and management for all residential operations.
Oversee $54M in housing revenue and budget planning.
Coordinate capital planning and deferred maintenance for residential facilities.
Lead strategic partnerships and summer conference operations.
Directly supervise two Directors and provide leadership to a team of 8 staff.
Ensure compliance with ADA, Title IX, Fair Housing, and equity standards.
Lead crisis response and serve on the Campus Emergency Response Team.
Qualifications
Master’s degree in Higher Education, Student Affairs, Business, or related field; or equivalent experience and training.
7–10 years of progressively responsible experience in university housing operations.
Strong leadership, financial management, and occupancy management skills.
Experience with housing assignment systems (e.g., StarRez).
Excellent communication, planning, and crisis management skills.
Knowledge of ADA, Title IX, and Fair Housing regulations.
Preferred Qualifications
Experience in residential master planning, renovation, and construction.
Familiarity with Jesuit, Catholic institutional values and student formation.
Strong background in assessment and data-driven decision-making.
Understanding of student learning and development theory.
Work Mode This position has been designated as On-Campus. Work mode designations are regularly reviewed to meet evolving needs. Details about Georgetown’s mode of work designations can be found at the Department of Human Resources website.
Pay Range $80,429.00 – $157,238.93
Compensation is determined by factors including qualifications, experience, education, skills, certifications, and the University’s business needs.
Application and Contact Information To apply, visit: https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Main-Campus/Executive-Director--Residential-Operations-and-Business-Development_JR23531
EEO Statement GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other characteristic protected by law.
Benefits Georgetown University offers a comprehensive and competitive benefits package including medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts, and voluntary insurance options. Details are available on the Department of Human Resources website.
Posted by Georgetown University; copyright 2025.
#J-18808-Ljbffr