Pine Street Inn
Overview
Case Manager, Geneva/Halfmoon
role at
Pine Street Inn .
Compensation : Pays $23.48 per hour DOE; This position carries a retention payment of $3,000.00, with $1,000 payable at 12 months and $2,000 at 24 months.
Schedule : 40 hours, M-F 8AM – 4:30 PM
Location : 155 Geneva Avenue, Dorchester
Responsibilities Pine Street Inn provides comprehensive, intensive case management support to chronically homeless individuals with histories of substance abuse and mental illness in Housing using the Housing with support model promoting long-term stability in housing and the end of homelessness in Boston. Case Managers work as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. Case Managers use a trauma-informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. Case Managers are responsible for a specific caseload of tenants, and for collaborating with other staff on program-wide efforts to stabilize and promote the individual growth of all tenants.
Assisting tenants with all required program documentation
Assisting tenants with obtaining benefits, healthcare, educational opportunities, employment opportunities, and legal aid
Supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants, maintaining all necessary documentation
Monitoring and reporting maintenance needs in apartments
Supporting timely program fee collection from tenants
Qualifications The person in this position must have a clear commitment to the population we serve and be able to work as part of a team.
Education/Training
High School diploma or GED
Strong written communication skills
Computer Proficiency in Microsoft Office Products
Preferred
Undergraduate Degree in a related field (i.e. social work, psychology, education, nursing)
Bi-lingual – Spanish/English
Valid Mass Driver’s License with a minimum of two (2) years of driving experience, and excellent driving record
Knowledge/Experience – Required
Strong commitment to learning and using harm-reduction and motivational interviewing skills to promote improved behavioral health among tenants.
Ability to set limits fairly and consistently while maintaining appropriate boundaries.
Excellent organizational, communication, and interpersonal skills; the ability to balance many competing demands.
Experience working as part of a team.
Knowledge/Experience – Preferred
Knowledge of effective crisis intervention techniques and ability to respond appropriately in crisis situations. Experience working with chronically homeless individuals in Housing First programs.
Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders.
Knowledge of local caregiving and advocacy resources for people experiencing substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement.
Knowledge of government benefits systems, and Boston area service providers.
Experience with HMIS
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Non-profit Organizations
#J-18808-Ljbffr
role at
Pine Street Inn .
Compensation : Pays $23.48 per hour DOE; This position carries a retention payment of $3,000.00, with $1,000 payable at 12 months and $2,000 at 24 months.
Schedule : 40 hours, M-F 8AM – 4:30 PM
Location : 155 Geneva Avenue, Dorchester
Responsibilities Pine Street Inn provides comprehensive, intensive case management support to chronically homeless individuals with histories of substance abuse and mental illness in Housing using the Housing with support model promoting long-term stability in housing and the end of homelessness in Boston. Case Managers work as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. Case Managers use a trauma-informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. Case Managers are responsible for a specific caseload of tenants, and for collaborating with other staff on program-wide efforts to stabilize and promote the individual growth of all tenants.
Assisting tenants with all required program documentation
Assisting tenants with obtaining benefits, healthcare, educational opportunities, employment opportunities, and legal aid
Supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants, maintaining all necessary documentation
Monitoring and reporting maintenance needs in apartments
Supporting timely program fee collection from tenants
Qualifications The person in this position must have a clear commitment to the population we serve and be able to work as part of a team.
Education/Training
High School diploma or GED
Strong written communication skills
Computer Proficiency in Microsoft Office Products
Preferred
Undergraduate Degree in a related field (i.e. social work, psychology, education, nursing)
Bi-lingual – Spanish/English
Valid Mass Driver’s License with a minimum of two (2) years of driving experience, and excellent driving record
Knowledge/Experience – Required
Strong commitment to learning and using harm-reduction and motivational interviewing skills to promote improved behavioral health among tenants.
Ability to set limits fairly and consistently while maintaining appropriate boundaries.
Excellent organizational, communication, and interpersonal skills; the ability to balance many competing demands.
Experience working as part of a team.
Knowledge/Experience – Preferred
Knowledge of effective crisis intervention techniques and ability to respond appropriately in crisis situations. Experience working with chronically homeless individuals in Housing First programs.
Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders.
Knowledge of local caregiving and advocacy resources for people experiencing substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement.
Knowledge of government benefits systems, and Boston area service providers.
Experience with HMIS
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Non-profit Organizations
#J-18808-Ljbffr