DentaQuest
Lead Technical Product Manager, DentaQuest
DentaQuest, Kansas City, Missouri, United States, 64101
Lead Technical Product Manager, DentaQuest
Base pay range: $97,900.00/yr - $146,900.00/yr
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Sun Life is committed to pay transparency and equity.
Job Description:
Location:
Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.
The opportunity:
The Lead Product Manager will play a critical role on our Product Management team working day to day with engineers and Client User Experience and Design teams to re-architect and re-platform our adjudication application. You will partner with engineers, architects, business owners and product management team members and key areas across the organization to bring ideas from inception to delivery. The ideal candidate is a seasoned product manager with healthcare experience and can demonstrate curiosity and passion for helping our clients achieve lifetime financial security and live healthier lives.
What you will do
Solicit and gather information to categorize and prioritize user stories for the re-platform of adjudication systems modernization project.
Serve as the bridge between stakeholders and the development team ensuring clarity, alignment and successful implementation of the product vision.
Partner with CIOs, CTOs to ensure IT product alignment with organizational needs.
Drive IT solutions through change management and training programs.
Represent the voice of the customer by synthesizing information from multiple channels such as direct client feedback, stakeholder feedback, market research, competitor analysis, and user testing.
Demonstrate core product concepts such as strategic thinking, delivery, agile planning and design thinking.
Lead a team of engineers through backlog refinement, planning and estimation, balancing customer needs with engineering capacity.
Be adaptive—may lead and mentor other product managers or work with a scrum team as the product owner managing the product backlog.
Advocate for the product by making tough decisions, prioritizing tasks, and guiding the development team toward product goals.
Maintain a prioritized and refined product backlog supporting the company’s goals.
Author feature briefs and user stories, conduct acceptance testing and create release notes and wiki-based product documentation.
Work independently and apply leading product management skills, tools, practices, and techniques to all deliverables.
Collaborate with support teams to triage and assess production issues, perform impact analysis, and assist the engineering team in resolution.
Be curious and data-driven—contribute to the definition, data collection, and analysis of KPIs and product metrics in support of OKRs.
Be flexible and able to quickly master new topic areas; be a team player with a strong work ethic.
What you will bring with you
Proven experience with five or more years as a product manager, product owner, or similar role in software development.
Bachelor's or Master’s degree in business management or technical field is preferred.
Experience in product backlog management using Agile methodologies.
Deep understanding of healthcare claims adjudication systems and workflow (Claim intake, pre-adjudication, adjudication rule engine, EOB, EDI) is required.
Experience aligning product roadmaps with the company's business strategy, including setting long-term goals and prioritizing features based on market trends and value.
Experience re-platforming enterprise applications to different platforms or to cloud, with knowledge of modern IT architecture and APIs.
Experience in HealthTech and digital transformation initiatives.
Product manager certification or equivalent (CSPO or PSPO preferred).
Experience with agile tools (e.g., Jira) and creating product documentation (Confluence).
Collaborative and influential in engagement with team members to achieve objectives; adaptable to fast-paced environments.
Excellent verbal, presentation, and written communication skills.
Benefits/HR tech or insurance experience is a plus, but not required.
Salary: $97,900 - 146,900
We are committed to creating an inclusive environment where all employees feel they belong and are empowered to thrive. We encourage applications from qualified individuals from all backgrounds. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Product Owner
Posting End Date:
29/09/2025
#J-18808-Ljbffr
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Sun Life is committed to pay transparency and equity.
Job Description:
Location:
Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work.
The opportunity:
The Lead Product Manager will play a critical role on our Product Management team working day to day with engineers and Client User Experience and Design teams to re-architect and re-platform our adjudication application. You will partner with engineers, architects, business owners and product management team members and key areas across the organization to bring ideas from inception to delivery. The ideal candidate is a seasoned product manager with healthcare experience and can demonstrate curiosity and passion for helping our clients achieve lifetime financial security and live healthier lives.
What you will do
Solicit and gather information to categorize and prioritize user stories for the re-platform of adjudication systems modernization project.
Serve as the bridge between stakeholders and the development team ensuring clarity, alignment and successful implementation of the product vision.
Partner with CIOs, CTOs to ensure IT product alignment with organizational needs.
Drive IT solutions through change management and training programs.
Represent the voice of the customer by synthesizing information from multiple channels such as direct client feedback, stakeholder feedback, market research, competitor analysis, and user testing.
Demonstrate core product concepts such as strategic thinking, delivery, agile planning and design thinking.
Lead a team of engineers through backlog refinement, planning and estimation, balancing customer needs with engineering capacity.
Be adaptive—may lead and mentor other product managers or work with a scrum team as the product owner managing the product backlog.
Advocate for the product by making tough decisions, prioritizing tasks, and guiding the development team toward product goals.
Maintain a prioritized and refined product backlog supporting the company’s goals.
Author feature briefs and user stories, conduct acceptance testing and create release notes and wiki-based product documentation.
Work independently and apply leading product management skills, tools, practices, and techniques to all deliverables.
Collaborate with support teams to triage and assess production issues, perform impact analysis, and assist the engineering team in resolution.
Be curious and data-driven—contribute to the definition, data collection, and analysis of KPIs and product metrics in support of OKRs.
Be flexible and able to quickly master new topic areas; be a team player with a strong work ethic.
What you will bring with you
Proven experience with five or more years as a product manager, product owner, or similar role in software development.
Bachelor's or Master’s degree in business management or technical field is preferred.
Experience in product backlog management using Agile methodologies.
Deep understanding of healthcare claims adjudication systems and workflow (Claim intake, pre-adjudication, adjudication rule engine, EOB, EDI) is required.
Experience aligning product roadmaps with the company's business strategy, including setting long-term goals and prioritizing features based on market trends and value.
Experience re-platforming enterprise applications to different platforms or to cloud, with knowledge of modern IT architecture and APIs.
Experience in HealthTech and digital transformation initiatives.
Product manager certification or equivalent (CSPO or PSPO preferred).
Experience with agile tools (e.g., Jira) and creating product documentation (Confluence).
Collaborative and influential in engagement with team members to achieve objectives; adaptable to fast-paced environments.
Excellent verbal, presentation, and written communication skills.
Benefits/HR tech or insurance experience is a plus, but not required.
Salary: $97,900 - 146,900
We are committed to creating an inclusive environment where all employees feel they belong and are empowered to thrive. We encourage applications from qualified individuals from all backgrounds. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Category:
Product Owner
Posting End Date:
29/09/2025
#J-18808-Ljbffr