DentaQuest
Lead Technical Product Manager, DentaQuest
DentaQuest, Nashville, Tennessee, United States, 37247
Lead Technical Product Manager, DentaQuest
Location: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Overview
The Lead Product Manager will play a critical role on the Product Management team, working with engineers and Client User Experience and Design teams to re-architect and re-platform our adjudication application. You will partner with engineers, architects, business owners and product management team members across the organization to bring ideas from inception to delivery. The ideal candidate is a seasoned product manager with healthcare experience and a passion for helping clients achieve lifetime financial security and live healthier lives. How you will contribute
Solicit and gather information to categorize and prioritize user stories for the re-platforming and modernization of adjudication systems. Serve as the bridge between stakeholders and the development team to ensure clarity, alignment and successful implementation of the product vision. Partner with CIOs, CTOs to ensure IT product alignment with organizational needs. Drive IT solutions through change management and training programs. Represent the voice of the customer by synthesizing information from direct client feedback, stakeholder feedback, market research, competitor analysis and user testing. Demonstrate understanding of core product concepts such as strategic thinking, delivery, agile planning and design thinking. Lead a team of engineers through backlog refinement, planning and estimation, balancing customer needs with engineering capacity. Be adaptable – may lead and mentor other product managers or work directly with a scrum team as the product owner managing the product backlog. Advocate for the product by making tough decisions, prioritizing tasks, and guiding the development team toward common goals. Maintain a prioritized and refined product backlog aligned with the company’s goals and objectives. Author feature briefs and user stories, conduct acceptance testing and create release notes and wiki-based product documentation. Work independently using leading product management skills, tools, practices, and techniques for all deliverables. When necessary, collaborate with support teams to triage and assess production issues and provide issue resolution support to the engineering team. Be data-driven—contribute to the definition, data collection and analysis of KPIs and product metrics in support of OKRs. Be flexible and able to master new topic areas quickly and work as a team player with a strong work ethic. What you will bring with you
Proven experience with five or more years as a product manager, product owner or similar role in software development. Bachelor’s or Master’s degree in business management or a technical field is preferred. Experience in product backlog management using Agile methodologies. Deep understanding of healthcare claims adjudication systems such as claims intake, pre-adjudication, adjudication rule engine, EOB, and EDI. Experience in aligning product roadmaps with the company’s business strategy, setting long-term goals and prioritizing features based on market value. Experience in re-platforming enterprise application systems to different platforms or to the cloud; basic knowledge of modern IT architecture and APIs. Experience in HealthTech and digital transformation initiatives. Product manager certification or equivalent experience, preferably CSPO or PSPO. Experience using Jira to create user stories and author product documentation on Confluence. Collaborative and influential in approach, engaging team members to achieve objectives. Flexible to work in a fast-paced, dynamic environment in a professional and timely manner. Excellent verbal, presentation, and written communication skills. Benefits/HR technology or insurance experience is a plus, but not required. Salary:
$97,900 - $146,900 We are committed to pay transparency and equity. The salary range is competitive nationwide. Your actual base salary will be determined based on your skills, qualifications, experience, education, and location. This position is eligible for a discretionary annual incentive award based on individual and business performance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage applications from qualified individuals from all backgrounds. The posted end date for this role is 29/09/2025. Life is brighter when you work at Sun Life.
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Location: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Overview
The Lead Product Manager will play a critical role on the Product Management team, working with engineers and Client User Experience and Design teams to re-architect and re-platform our adjudication application. You will partner with engineers, architects, business owners and product management team members across the organization to bring ideas from inception to delivery. The ideal candidate is a seasoned product manager with healthcare experience and a passion for helping clients achieve lifetime financial security and live healthier lives. How you will contribute
Solicit and gather information to categorize and prioritize user stories for the re-platforming and modernization of adjudication systems. Serve as the bridge between stakeholders and the development team to ensure clarity, alignment and successful implementation of the product vision. Partner with CIOs, CTOs to ensure IT product alignment with organizational needs. Drive IT solutions through change management and training programs. Represent the voice of the customer by synthesizing information from direct client feedback, stakeholder feedback, market research, competitor analysis and user testing. Demonstrate understanding of core product concepts such as strategic thinking, delivery, agile planning and design thinking. Lead a team of engineers through backlog refinement, planning and estimation, balancing customer needs with engineering capacity. Be adaptable – may lead and mentor other product managers or work directly with a scrum team as the product owner managing the product backlog. Advocate for the product by making tough decisions, prioritizing tasks, and guiding the development team toward common goals. Maintain a prioritized and refined product backlog aligned with the company’s goals and objectives. Author feature briefs and user stories, conduct acceptance testing and create release notes and wiki-based product documentation. Work independently using leading product management skills, tools, practices, and techniques for all deliverables. When necessary, collaborate with support teams to triage and assess production issues and provide issue resolution support to the engineering team. Be data-driven—contribute to the definition, data collection and analysis of KPIs and product metrics in support of OKRs. Be flexible and able to master new topic areas quickly and work as a team player with a strong work ethic. What you will bring with you
Proven experience with five or more years as a product manager, product owner or similar role in software development. Bachelor’s or Master’s degree in business management or a technical field is preferred. Experience in product backlog management using Agile methodologies. Deep understanding of healthcare claims adjudication systems such as claims intake, pre-adjudication, adjudication rule engine, EOB, and EDI. Experience in aligning product roadmaps with the company’s business strategy, setting long-term goals and prioritizing features based on market value. Experience in re-platforming enterprise application systems to different platforms or to the cloud; basic knowledge of modern IT architecture and APIs. Experience in HealthTech and digital transformation initiatives. Product manager certification or equivalent experience, preferably CSPO or PSPO. Experience using Jira to create user stories and author product documentation on Confluence. Collaborative and influential in approach, engaging team members to achieve objectives. Flexible to work in a fast-paced, dynamic environment in a professional and timely manner. Excellent verbal, presentation, and written communication skills. Benefits/HR technology or insurance experience is a plus, but not required. Salary:
$97,900 - $146,900 We are committed to pay transparency and equity. The salary range is competitive nationwide. Your actual base salary will be determined based on your skills, qualifications, experience, education, and location. This position is eligible for a discretionary annual incentive award based on individual and business performance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage applications from qualified individuals from all backgrounds. The posted end date for this role is 29/09/2025. Life is brighter when you work at Sun Life.
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