Barry's Dubai
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Client Operations Lead
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Barry's Dubai We appreciate your interest in employment with Barry’s Bootcamp. Barry’s is committed to equal employment opportunity and will not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, disability, veteran or military status, genetic information, sexual orientation, gender identity or any other legally protected basis. Applicants with disabilities who need reasonable accommodations in the application process may contact the People and Culture Department (People@barrys.com). Barry’s is the Best Workout in the World™. Founded in West Hollywood in 1998, it provides an immersive, high-intensity, one-hour workout that alternates between weights and treadmill running, with daily focuses on different muscle groups to drive results and prevent injuries. Note: Smoking is prohibited in all indoor Barry’s studios and corporate offices. About The Role
The Client Operations Lead is an introductory leadership position that involves hands-on support in driving studio sales and operations, ensuring efficiency and quality across all areas of the business. The Client Operations Lead plays a crucial role in ensuring every client has an exceptional in-studio experience, working closely with the studio team to maintain high standards of hospitality and communication. Acting as a positive brand ambassador, this role is key in fostering memorable client experiences that reinforce our commitment to our fitness community. What You’ll Do
Serve as studio leader in absence of GM/AGM/COS Assess customer needs, maintain quality standards for services, and evaluate customer satisfaction Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted, and have a memorable experience commensurate with the Barry’s brand Serve as mentor, influencer and motivator of peers supporting all Barry’s initiatives, practices and policies Develop constructive and cooperative relationships with clients and staff, maintaining them over time Assist clients, building individual connections, and providing direction with any questions or concerns Communicate with studio leadership and peers in a timely and efficient manner Deliver a first-class client experience at all times Greet, assist and check in customers; respond to studio questions by phone and email; manage the membership database and payments Support marketing initiatives including client data capture and accuracy, and communication on events and campaigns Motivate the team to drive results through accountability and celebrating successes Provide timely, same-day coaching and feedback to team members and report recaps to the line manager Deliver operational excellence in studio processes Maintain a clean and welcoming atmosphere Guide clients on promotions, membership discounts and events Deliver quality service at the Fuel Bar, including handling pre-orders and on-the-spot orders Maintain product knowledge for all studio retail operations Participate in training and development programs and meetings as directed by Operations leaders Maintain flexibility with schedule, including weekends, holidays, mornings or nights, and meet minimum availability Qualifications
Strong hospitality and customer service aligned with Barry’s mission, vision and values Availability to work 4 to 5 shifts, including at least one weekend day Friendly, outgoing personality with enjoyment of social interaction Enthusiasm for the studio and the role Patient, courteous listener with empathy; can respond to client requests with a can-do attitude Cooperative team player with focus on culture Ability to prioritize and work in a fast-paced environment Attention to detail and care for the studio’s appearance and cleanliness Professional appearance and behavior; strong communication skills Candidates must be 18 years or older Compensation
The Pay Range For This Role Is: 20 - 20 USD per hour (Palo Alto) Location: Palo Alto, CA Employment Type
Part-time Seniority level
Entry level
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Client Operations Lead
role at
Barry's Dubai We appreciate your interest in employment with Barry’s Bootcamp. Barry’s is committed to equal employment opportunity and will not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, disability, veteran or military status, genetic information, sexual orientation, gender identity or any other legally protected basis. Applicants with disabilities who need reasonable accommodations in the application process may contact the People and Culture Department (People@barrys.com). Barry’s is the Best Workout in the World™. Founded in West Hollywood in 1998, it provides an immersive, high-intensity, one-hour workout that alternates between weights and treadmill running, with daily focuses on different muscle groups to drive results and prevent injuries. Note: Smoking is prohibited in all indoor Barry’s studios and corporate offices. About The Role
The Client Operations Lead is an introductory leadership position that involves hands-on support in driving studio sales and operations, ensuring efficiency and quality across all areas of the business. The Client Operations Lead plays a crucial role in ensuring every client has an exceptional in-studio experience, working closely with the studio team to maintain high standards of hospitality and communication. Acting as a positive brand ambassador, this role is key in fostering memorable client experiences that reinforce our commitment to our fitness community. What You’ll Do
Serve as studio leader in absence of GM/AGM/COS Assess customer needs, maintain quality standards for services, and evaluate customer satisfaction Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted, and have a memorable experience commensurate with the Barry’s brand Serve as mentor, influencer and motivator of peers supporting all Barry’s initiatives, practices and policies Develop constructive and cooperative relationships with clients and staff, maintaining them over time Assist clients, building individual connections, and providing direction with any questions or concerns Communicate with studio leadership and peers in a timely and efficient manner Deliver a first-class client experience at all times Greet, assist and check in customers; respond to studio questions by phone and email; manage the membership database and payments Support marketing initiatives including client data capture and accuracy, and communication on events and campaigns Motivate the team to drive results through accountability and celebrating successes Provide timely, same-day coaching and feedback to team members and report recaps to the line manager Deliver operational excellence in studio processes Maintain a clean and welcoming atmosphere Guide clients on promotions, membership discounts and events Deliver quality service at the Fuel Bar, including handling pre-orders and on-the-spot orders Maintain product knowledge for all studio retail operations Participate in training and development programs and meetings as directed by Operations leaders Maintain flexibility with schedule, including weekends, holidays, mornings or nights, and meet minimum availability Qualifications
Strong hospitality and customer service aligned with Barry’s mission, vision and values Availability to work 4 to 5 shifts, including at least one weekend day Friendly, outgoing personality with enjoyment of social interaction Enthusiasm for the studio and the role Patient, courteous listener with empathy; can respond to client requests with a can-do attitude Cooperative team player with focus on culture Ability to prioritize and work in a fast-paced environment Attention to detail and care for the studio’s appearance and cleanliness Professional appearance and behavior; strong communication skills Candidates must be 18 years or older Compensation
The Pay Range For This Role Is: 20 - 20 USD per hour (Palo Alto) Location: Palo Alto, CA Employment Type
Part-time Seniority level
Entry level
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