Walmart
Senior Director, Product Management - Product Operations
Walmart, Bentonville, Arkansas, United States, 72712
Position Summary
Sam’s Club is seeking a visionary and servant-minded Senior Director of Product Management to lead Product Operations and serve as Chief of Staff to the Chief Product Officer. This role is pivotal in driving operational excellence, strategic alignment, and organizational effectiveness across the Product organization. You will own and evolve Propel (Product for Product), our internal product management platform, and lead initiatives around product fundamentals, roadmapping, outcomes tracking, annual operating plan (AOP), budgeting, and strategic planning. You’ll also oversee program management, including early career recruiting, and act as a key thought partner to the CPO. What you’ll do
Lead Strategic Product Operations Lead the development and adoption of Propel, our internal product management tool. Drive roadmap alignment across product teams, ensuring visibility and prioritization of initiatives. Own product management frameworks and outcome tracking to measure product impact. Partner with Finance and Strategy teams to manage AOP, budgeting, and resource planning. Serve as Chief of Staff to the CPO Provide strategic support and counsel to the Chief Product Officer. Facilitate executive communications, decision-making, and cross-functional alignment. Lead special initiatives and drive execution of high-impact programs. Spearhead Program Management & Talent Development Oversee recruiting and onboarding for early career talent across the Product org. Partner with Talent Acquisition and University Relations to build a strong pipeline. Champion mentorship, development, and succession planning. Champion Culture & Leadership Foster a culture of servant leadership, collaboration, and continuous improvement. Build high-performing, inclusive teams that thrive on trust, transparency, and innovation. Model Sam’s Club values and lead with integrity, humility, and empathy. What you’ll bring
13+ years of experience in product management, product operations, or strategy roles. Proven track record of leading cross-functional teams and driving operational excellence. Strong analytical skills with experience in data-driven decision-making and product analytics. Deep understanding of product development lifecycles, Agile methodologies, and MVP strategies. Exceptional communication and stakeholder management skills. Experience with strategic planning, budgeting, and organizational design. Passion for developing talent and building inclusive teams. Preferred Skills
Experience with internal product platforms or tools (e.g., Propel). Familiarity with LOE estimation, roadmap tooling, and outcome measurement frameworks. Background in recruiting or program management for early career talent. Ability to influence at all levels and drive consensus in complex environments. Strong domain knowledge in retail, membership, or digital product ecosystems. Why Join Us?
At Sam’s Club, we’re redefining retail through innovation, data, and customer obsession. This role offers a unique opportunity to shape the future of our product organization and make a lasting impact on our members, associates, and business. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see One.Walmart. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $160,000.00-$320,000.00. Additional compensation includes annual or quarterly performance bonuses. Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor’s degree in computer science, engineering, or related area and 13 years’ experience in product management. Option 2: 15 years’ experience in product management or related area. Preferred Qualifications
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 12 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, supervisory experience. We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science Primary Location
2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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Sam’s Club is seeking a visionary and servant-minded Senior Director of Product Management to lead Product Operations and serve as Chief of Staff to the Chief Product Officer. This role is pivotal in driving operational excellence, strategic alignment, and organizational effectiveness across the Product organization. You will own and evolve Propel (Product for Product), our internal product management platform, and lead initiatives around product fundamentals, roadmapping, outcomes tracking, annual operating plan (AOP), budgeting, and strategic planning. You’ll also oversee program management, including early career recruiting, and act as a key thought partner to the CPO. What you’ll do
Lead Strategic Product Operations Lead the development and adoption of Propel, our internal product management tool. Drive roadmap alignment across product teams, ensuring visibility and prioritization of initiatives. Own product management frameworks and outcome tracking to measure product impact. Partner with Finance and Strategy teams to manage AOP, budgeting, and resource planning. Serve as Chief of Staff to the CPO Provide strategic support and counsel to the Chief Product Officer. Facilitate executive communications, decision-making, and cross-functional alignment. Lead special initiatives and drive execution of high-impact programs. Spearhead Program Management & Talent Development Oversee recruiting and onboarding for early career talent across the Product org. Partner with Talent Acquisition and University Relations to build a strong pipeline. Champion mentorship, development, and succession planning. Champion Culture & Leadership Foster a culture of servant leadership, collaboration, and continuous improvement. Build high-performing, inclusive teams that thrive on trust, transparency, and innovation. Model Sam’s Club values and lead with integrity, humility, and empathy. What you’ll bring
13+ years of experience in product management, product operations, or strategy roles. Proven track record of leading cross-functional teams and driving operational excellence. Strong analytical skills with experience in data-driven decision-making and product analytics. Deep understanding of product development lifecycles, Agile methodologies, and MVP strategies. Exceptional communication and stakeholder management skills. Experience with strategic planning, budgeting, and organizational design. Passion for developing talent and building inclusive teams. Preferred Skills
Experience with internal product platforms or tools (e.g., Propel). Familiarity with LOE estimation, roadmap tooling, and outcome measurement frameworks. Background in recruiting or program management for early career talent. Ability to influence at all levels and drive consensus in complex environments. Strong domain knowledge in retail, membership, or digital product ecosystems. Why Join Us?
At Sam’s Club, we’re redefining retail through innovation, data, and customer obsession. This role offers a unique opportunity to shape the future of our product organization and make a lasting impact on our members, associates, and business. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! Health benefits include medical, vision and dental coverage Financial benefits include 401(k), stock purchase and company-paid life insurance Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see One.Walmart. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $160,000.00-$320,000.00. Additional compensation includes annual or quarterly performance bonuses. Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor’s degree in computer science, engineering, or related area and 13 years’ experience in product management. Option 2: 15 years’ experience in product management or related area. Preferred Qualifications
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 12 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, supervisory experience. We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science Primary Location
2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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