MorningStar Senior Living
Executive Director ~ Senior Living Community ~ River Oaks – RELOCATION AVAILABLE
MorningStar Senior Living, Houston, Texas, United States, 77246
Overview
Executive Director — Full-time position. Salary and pay rate to be discussed at the time of interview at the community. Make a difference by providing great care and love for our treasured residents. At MorningStar Senior Living, we talk a lot about culture and seek great hearts who care and want to do work that matters. We believe the most satisfying life is outward-bound and rooted in servant-leadership.
JOB SUMMARY The Executive Director shall lead through vision and values while overseeing all day-to-day operations of the community. This includes leading team member relations, resident and family services and communication, resident well-being, vibrant resident activities, quality assurance, financial management, regulatory compliance, and all other aspects of community operations.
BENEFITS
Health Insurance offerings such as medical, dental, and vision insurance
Other Insurance offerings such as life, disability, accident, and critical illness insurance
401k plan with matching
HSA options
Employee assistance programs
Paid sick, vacation and birthday!
Career development programs and opportunity for advancement
Charitable and philanthropic opportunities
Tution Reimbursement
Free shift meal!
POSITION OVERVIEW
Run the operations of the business as if it were your own. Must have a high business acumen and understand the overall operations of every department.
Recruit, train and hire department managers to supervise the daily operations of the major departments and consult with them as needed. This includes the ability to hire, discipline, and terminate department team members, schedule and staff department teams, ascertain quality of performance, and lead inter-departmental relationships.
Must be approachable, fair-minded and communicate with clarity while showing confidence and enthusiasm.
Must be able to maintain composure during stressful and emergent situations.
Will support your department head team in their respective roles by partnering with them as needed to ensure that the overall department runs efficiently and to MorningStar standards
Act in the best interest of the community being a good steward, driving for results, rallying the team members to achieve goals and promoting disciplined analysis of projects and problems.
Act as a Serving Leader, always. At MorningStar, the servant-leader shares power, puts the needs of others first and helps team members develop and perform as highly as possible.
Act as a leader of the sales culture in the community in collaboration and partnership with the Sales and Marketing Director.
Prepare and submit required reports as required by the company.
Represent the community with federal, state and local government and private agencies.
Observe activities in each department and on each shift to ensure compliance to MorningStar standards. Manage by “walking around” to talk with people face to face and listen to feedback.
Walk and observe the community daily. Spend appropriate amounts of time in all departments.
Ensure that your community, grounds, and overall physical plant are always “ready for company”.
Have a daily presence in Reflections particularly during meal times to ensure team member engagement and a quality dining experience.
Spend time in the dining room daily ensuring resident and/or family member satisfaction and providing support to the team throughout the various meals and meal service.
Ensure compliance with company policies pertaining to resident care, human resources, financial control, public relations, maintenance of physical plant, and policies and procedures. Work with the corporate and regional team to update policies as needed by sharing best practices and improving methods.
Accompany applicable surveyors and/or consultants on community inspections and annual health and life safety surveys. Review deficiencies and submit plans of correction to the appropriate government agency.
Evaluate performance of team members with department heads and supervisors and support the team during the annual performance review process.
Instruct community staff to provide information regarding residents to authorized agencies or individuals while maintaining confidentiality and dignity.
Maintain personal and daily contact with residents and families.
Ensure adequate supplies and equipment are available, properly stored, and in working order.
Be an active member of committees, where applicable, and ensure that copies of minutes and reports of meetings are taken and maintained.
Ensure the community volunteer program and outreach is planned, executed, and conducted by the appropriate team members.
Ensure department managers utilize necessary and required tools such as expense management systems including monthly spend-downs.
Ensure that appropriate meetings consistently take place including daily stand-up, weekly department head meetings, safety meetings and monthly inter-departmental meetings.
QUALIFICATIONS
Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
Experience: 3 years Executive Director or related experience in a senior living environment. Demonstrated competence and experience in:
Financial expense and budget management
Human Resources: staffing, team member development and oversight of employment policies
Building maintenance and presentation
Facilitator of a sales culture
Leading an environment in compliance with clinical requirements and best practices
Culinary excellence
Resident and family dialogue, activities and overall relationship management
Leadership: Demonstrated ability and willingness to act as a Serving Leader, always. Must be approachable, fair-minded and communicate with clarity while showing confidence and enthusiasm.
Passion: Maintaining a passion to work with seniors and a vibrant team.
Education/Credentials/Job Knowledge:
Education: A college degree is preferred but not necessary if work experience fulfills requirements.
Continuing Education: Applicable continuing education as required by the state.
Licensure: Maintaining the applicable license and/or certification as required by the state.
Demonstrated subject matter expertise: Specifically as related to dementia care, senior care, safety, and leading in a senior living community.
Technology: Proficiency in computer skills, Microsoft Office and the ability to learn new applications and use MorningStar applications.
Time Management: Able to handle multiple priorities effectively while demonstrating interpersonal and political savviness. Ability to work weekends, evenings and flexible hours and understand the position requires being on call 24/7.
Team members who are scheduled to work 24 or more hours per week are eligible for benefits; families of said team members will also be eligible. EEO
Note: This description reflects the responsibilities and requirements for this role and is not an exhaustive list of duties. EOE.
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JOB SUMMARY The Executive Director shall lead through vision and values while overseeing all day-to-day operations of the community. This includes leading team member relations, resident and family services and communication, resident well-being, vibrant resident activities, quality assurance, financial management, regulatory compliance, and all other aspects of community operations.
BENEFITS
Health Insurance offerings such as medical, dental, and vision insurance
Other Insurance offerings such as life, disability, accident, and critical illness insurance
401k plan with matching
HSA options
Employee assistance programs
Paid sick, vacation and birthday!
Career development programs and opportunity for advancement
Charitable and philanthropic opportunities
Tution Reimbursement
Free shift meal!
POSITION OVERVIEW
Run the operations of the business as if it were your own. Must have a high business acumen and understand the overall operations of every department.
Recruit, train and hire department managers to supervise the daily operations of the major departments and consult with them as needed. This includes the ability to hire, discipline, and terminate department team members, schedule and staff department teams, ascertain quality of performance, and lead inter-departmental relationships.
Must be approachable, fair-minded and communicate with clarity while showing confidence and enthusiasm.
Must be able to maintain composure during stressful and emergent situations.
Will support your department head team in their respective roles by partnering with them as needed to ensure that the overall department runs efficiently and to MorningStar standards
Act in the best interest of the community being a good steward, driving for results, rallying the team members to achieve goals and promoting disciplined analysis of projects and problems.
Act as a Serving Leader, always. At MorningStar, the servant-leader shares power, puts the needs of others first and helps team members develop and perform as highly as possible.
Act as a leader of the sales culture in the community in collaboration and partnership with the Sales and Marketing Director.
Prepare and submit required reports as required by the company.
Represent the community with federal, state and local government and private agencies.
Observe activities in each department and on each shift to ensure compliance to MorningStar standards. Manage by “walking around” to talk with people face to face and listen to feedback.
Walk and observe the community daily. Spend appropriate amounts of time in all departments.
Ensure that your community, grounds, and overall physical plant are always “ready for company”.
Have a daily presence in Reflections particularly during meal times to ensure team member engagement and a quality dining experience.
Spend time in the dining room daily ensuring resident and/or family member satisfaction and providing support to the team throughout the various meals and meal service.
Ensure compliance with company policies pertaining to resident care, human resources, financial control, public relations, maintenance of physical plant, and policies and procedures. Work with the corporate and regional team to update policies as needed by sharing best practices and improving methods.
Accompany applicable surveyors and/or consultants on community inspections and annual health and life safety surveys. Review deficiencies and submit plans of correction to the appropriate government agency.
Evaluate performance of team members with department heads and supervisors and support the team during the annual performance review process.
Instruct community staff to provide information regarding residents to authorized agencies or individuals while maintaining confidentiality and dignity.
Maintain personal and daily contact with residents and families.
Ensure adequate supplies and equipment are available, properly stored, and in working order.
Be an active member of committees, where applicable, and ensure that copies of minutes and reports of meetings are taken and maintained.
Ensure the community volunteer program and outreach is planned, executed, and conducted by the appropriate team members.
Ensure department managers utilize necessary and required tools such as expense management systems including monthly spend-downs.
Ensure that appropriate meetings consistently take place including daily stand-up, weekly department head meetings, safety meetings and monthly inter-departmental meetings.
QUALIFICATIONS
Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
Experience: 3 years Executive Director or related experience in a senior living environment. Demonstrated competence and experience in:
Financial expense and budget management
Human Resources: staffing, team member development and oversight of employment policies
Building maintenance and presentation
Facilitator of a sales culture
Leading an environment in compliance with clinical requirements and best practices
Culinary excellence
Resident and family dialogue, activities and overall relationship management
Leadership: Demonstrated ability and willingness to act as a Serving Leader, always. Must be approachable, fair-minded and communicate with clarity while showing confidence and enthusiasm.
Passion: Maintaining a passion to work with seniors and a vibrant team.
Education/Credentials/Job Knowledge:
Education: A college degree is preferred but not necessary if work experience fulfills requirements.
Continuing Education: Applicable continuing education as required by the state.
Licensure: Maintaining the applicable license and/or certification as required by the state.
Demonstrated subject matter expertise: Specifically as related to dementia care, senior care, safety, and leading in a senior living community.
Technology: Proficiency in computer skills, Microsoft Office and the ability to learn new applications and use MorningStar applications.
Time Management: Able to handle multiple priorities effectively while demonstrating interpersonal and political savviness. Ability to work weekends, evenings and flexible hours and understand the position requires being on call 24/7.
Team members who are scheduled to work 24 or more hours per week are eligible for benefits; families of said team members will also be eligible. EEO
Note: This description reflects the responsibilities and requirements for this role and is not an exhaustive list of duties. EOE.
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