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Hawaii Pacific Health

Access Management Analyst - IT

Hawaii Pacific Health, Honolulu, Hawaii, United States, 96814

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Overview

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women’s health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety. Information Technology (IT) implements, supports and maintains all systems at Hawai‘i Pacific Health facilities. The department encompasses the people, records and activities that process the data and information in the organization. The team provides support to users, and acts as the key liaison between the business community and vendors. It also codes, defines criteria, performs testing and debugging, and maintains programs in order to meet the informational needs of Hawai‘i Pacific Health’s numerous facilities and administrative offices. Responsibilities

Under the general supervision of the Department Manager or designee, provides overall IT administrative and/or system support for the Information Technology Department. Works with multiple priorities and projects in a fast-paced environment, with strong attention to detail and excellent customer service skills. Location

Harbor Court Job Details

Work Schedule:

Day/Evening - 8 Hours Work Type:

Full Time Regular FTE:

1.000000 Bargaining Unit:

Non-Bargaining Exempt:

Yes Req ID

30915 Pay Range:

53,955 - 73,237 USD per year Category:

Information Technology Qualifications

Minimum Qualifications:

Bachelor’s Degree in Information Technology, Business, or related field, or an equivalent combination of education, training, and/or related experience. Two (2) years of experience in Information Technology Account Management, with demonstrated experience in functional analysis, application support, or equivalent combination of related experience as a business/functional analyst or service desk tech or similar role. Excellent customer service skills. Preferred Qualifications:

Knowledge and/or experience with Active Directory, Epic Security or other business applications. Prior work experience in healthcare. Additional

EOE/AA/Disabled/Vets Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

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