Dental Receptionist Job at Heartland Dental in Milton

Overview

Dental Care at Forest Crossing is looking for a Business Assistant to join our team. The role supports the front office as a Dental Receptionist/Business Assistant within Heartland Dental’s network.

Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who support the business and clinical needs of each supported dental office and foster a strong team-building culture. As a Business Assistant, you’ll work in an environment that encourages learning, teamwork, and puts patients first. You’ll be surrounded by camaraderie and partnership where patients come first and continuous learning is encouraged. Hard-working and motivated candidates will bring a passion for helping the team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These honors come after a nationwide study of 1.5 million companies and a 5-star rating for both awards.

More About The Role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivable
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry-leading experience and growth potential
• Access to on-demand Daily Pay

About Dental Care At Forest Crossing

Dental Care at Forest Crossing, like each Heartland Dental supported office, will be unique to the community and the patients they serve.

• Join a team that thrives on collaboration, communication and community
• Be part of a brand new, gorgeous office in Milton
• We are located near the Publix at the intersection of Magnolia Street and Dogwood Drive

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required; the individual will need to protect PHI and maintain data safeguards
• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements

• Ability to perform essential duties with or without reasonable accommodation
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds
• Availability to attend virtual or in-person training sessions periodically throughout the year
• TB test is required for all new hires in dental office positions (not applicable in FL & TN). Test will be arranged during pre-employment; guidance provided as needed

About Heartland Dental: As the largest and one of the fastest-growing Dental Support Organizations, Heartland Dental supports doctors in numerous offices across 38 states. We are committed to equal opportunity in employment and to protecting the rights of applicants.