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Atlas Air

Director Ground Support Services

Atlas Air, Miami, Florida, us, 33222

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Overview This position is responsible for the Ground Ops Station and Facility Audit Program.

Responsibilities Specifically support the following Job Aids :

Key processes

New station start-up process

Key manuals, checklists, SOPs

Ground Ops Loadmasters and PSR

Manage department (or function) to meet or beat budget.

Maintain a safe operation (or workplace) through communication, audit, review, and training.

Ensure adherence to all key corporate policies.

Continuously identify, evaluate, and implement key process improvement initiatives to improve overall service levels, including

Resolve customer service issues in a timely manner

Participate in daily worldwide ground operations conference calls

Attend Industry conferences and seminars to stay abreast of trends / issues

Participate on Government and Industry panels

Meet with customers on a regular basis in concert with Sales and Marketing

Sarbanes-Oxley compliance

Provide timely input to Marketing department

Third-party vendor oversight and contract management

Contract rate reductions and/or preferred pricing through negotiation, same vendor, and volume discounts

CSDIP Project and the resulting consolidations

Out-sourcing and in-sourcing opportunities

Invoice oversight and coding down to station level for all activities

Provide support functionality that maintains professional and effective liaison programs with relevant regulatory authorities, trade associations, vendors, airports, other professional organizations, etc., including

Key Airports

Other Vendors and Professional Organizations

Comply as appropriate with relevant environmental regulatory requirements

Minimize ground damage to aircraft caused by ground operations

Corporate facilities: continually evaluate, manage, and procure all worldwide facilities for

Cost-effectiveness

Location desirability

Facility functionality

Flexibility and scalability

Review and approve annual budgets for all ground operations departments

Participate in monthly departmental budget reviews

Qualifications Qualifications :

Degree required, and/or equivalent experience in aviation-related role(s)

Eight to ten years of experience

Ability to lead and interact with all levels of the organization

Comfortable in rolling up their sleeves in a lean environment where limited structure and policy currently exist

Strong team, interpersonal, and communication skills

Ability to be supportive and mentally tough

Salary Range : $97,000-$138,000

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable federal, state and local laws.

If you’d like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

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