Zillion Technologies, Inc.
Sr. Recruiter at Zillion Technologies, Inc.
Role: ServiceNow Architect Location: Ashburn ,VA (3 Days onsite) C2C/W2 Job Description: Lead the architecture of our client's ServiceNow platform - own CMDB/CSDM health, enable Discovery and Service Mapping at scale, implement ITOM and ITAM (HAM Pro & SAM Pro), stand up certificate management, and deliver high-fidelity integrations (Service Graph Connectors: SCCM, Jamf, AWS, Nexthink, NetBox, Infoblox, etc.). Explore practical AI/GenAI use cases to boost productivity and decision-making. What you’ll do Own CMDB architecture, data model, Identification & Reconciliation rules, and CSDM adoption. Enable Discovery & Service Mapping; optimize MIDs, probes/patterns, and service maps. Implement ITOM (Event/Health/AIOps as applicable) and ITAM end-to-end. HAM Pro: asset lifecycle, asset normalization, reconciliation, stockroom & PAR, reclamation/harvesting, refresh & disposal workflows. Stand up certificate inventory/management; automate issuance/renewal and alerts. Build dashboards/KPIs; establish governance, runbooks, and guardrails. Partner cross-functionally (Infra/Cloud/Asset) and mentor engineers. What you bring 8–10+ years on ServiceNow; 5+ in architecture across CMDB/CSDM, ITOM, ITAM (HAM Pro & SAM Pro), Discovery/Service Mapping. Hands-on with Service Graph Connectors (SCCM/MECM, Jamf, Nexthink, NetBox, Infoblox) and cloud integrations. Strong Identification & Reconciliation, Data Manager, reporting/PA. Deep experience in asset lifecycle management, reconciliation, reclamation/harvesting, software entitlement management, and CMDBITAM alignment. Scripting (Glide/JS), IntegrationHub/Flow Designer; MID troubleshooting. Infra fundamentals: networks, OS, virtualization, cloud, IPAM/DNS, PKI. Nice to have Microsoft CA/public CA integrations; certificate workflows. Practical AI/GenAI pilots (intake automation, data quality suggestions). Impact/KPIs (typical) CMDB Health ≥90% for in-scope classes; duplicates ≤2%; decrease in stale CI backlog by 60%. Discovery coverage ≥95%; mapped tier-1 services with ≥95% change-impact accuracy. ITAM: Increase in reclamation rate, audit-ready license compliance, license/asset cost savings. Seniority level
Mid-Senior level Employment type
Contract Job function
Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Zillion Technologies, Inc. by 2x Medical insurance Vision insurance 401(k)
#J-18808-Ljbffr
Role: ServiceNow Architect Location: Ashburn ,VA (3 Days onsite) C2C/W2 Job Description: Lead the architecture of our client's ServiceNow platform - own CMDB/CSDM health, enable Discovery and Service Mapping at scale, implement ITOM and ITAM (HAM Pro & SAM Pro), stand up certificate management, and deliver high-fidelity integrations (Service Graph Connectors: SCCM, Jamf, AWS, Nexthink, NetBox, Infoblox, etc.). Explore practical AI/GenAI use cases to boost productivity and decision-making. What you’ll do Own CMDB architecture, data model, Identification & Reconciliation rules, and CSDM adoption. Enable Discovery & Service Mapping; optimize MIDs, probes/patterns, and service maps. Implement ITOM (Event/Health/AIOps as applicable) and ITAM end-to-end. HAM Pro: asset lifecycle, asset normalization, reconciliation, stockroom & PAR, reclamation/harvesting, refresh & disposal workflows. Stand up certificate inventory/management; automate issuance/renewal and alerts. Build dashboards/KPIs; establish governance, runbooks, and guardrails. Partner cross-functionally (Infra/Cloud/Asset) and mentor engineers. What you bring 8–10+ years on ServiceNow; 5+ in architecture across CMDB/CSDM, ITOM, ITAM (HAM Pro & SAM Pro), Discovery/Service Mapping. Hands-on with Service Graph Connectors (SCCM/MECM, Jamf, Nexthink, NetBox, Infoblox) and cloud integrations. Strong Identification & Reconciliation, Data Manager, reporting/PA. Deep experience in asset lifecycle management, reconciliation, reclamation/harvesting, software entitlement management, and CMDBITAM alignment. Scripting (Glide/JS), IntegrationHub/Flow Designer; MID troubleshooting. Infra fundamentals: networks, OS, virtualization, cloud, IPAM/DNS, PKI. Nice to have Microsoft CA/public CA integrations; certificate workflows. Practical AI/GenAI pilots (intake automation, data quality suggestions). Impact/KPIs (typical) CMDB Health ≥90% for in-scope classes; duplicates ≤2%; decrease in stale CI backlog by 60%. Discovery coverage ≥95%; mapped tier-1 services with ≥95% change-impact accuracy. ITAM: Increase in reclamation rate, audit-ready license compliance, license/asset cost savings. Seniority level
Mid-Senior level Employment type
Contract Job function
Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Zillion Technologies, Inc. by 2x Medical insurance Vision insurance 401(k)
#J-18808-Ljbffr