Alphabe Insight Inc
Company Description
Blue Print Out - About Us At
Blue Print Out , we are committed to delivering exceptional customer experiences through professionalism, innovation, and dedication. Located in Sandy Springs, GA, we pride ourselves on fostering a collaborative and growth-oriented environment where employees are valued and empowered to excel. Join our team and become part of a company that prioritizes both client satisfaction and employee development.
Job Description
Job Description: We are seeking a
Customer Support Assistant
to provide outstanding service and support to our clients. The ideal candidate will act as the first point of contact, handling inquiries, resolving issues, and ensuring a seamless customer experience. This role is perfect for someone who enjoys problem-solving, building relationships, and being an integral part of a collaborative team.
Responsibilities: Respond promptly to customer inquiries via phone, email, and chat. Assist clients with product or service questions and resolve complaints efficiently. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to address and resolve client issues. Identify opportunities to improve the customer experience. Qualifications
Qualifications:
Proven experience in customer support or a related role. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to multitask and work effectively in a fast-paced environment. Proficiency in MS Office and CRM systems is a plus. Additional Information
Benefits:
Competitive salary ($51,000 - $56,000 per year) Opportunities for professional growth and career advancement Comprehensive training and skill development programs Supportive and collaborative work environment Full-time position with stable schedule
Blue Print Out - About Us At
Blue Print Out , we are committed to delivering exceptional customer experiences through professionalism, innovation, and dedication. Located in Sandy Springs, GA, we pride ourselves on fostering a collaborative and growth-oriented environment where employees are valued and empowered to excel. Join our team and become part of a company that prioritizes both client satisfaction and employee development.
Job Description
Job Description: We are seeking a
Customer Support Assistant
to provide outstanding service and support to our clients. The ideal candidate will act as the first point of contact, handling inquiries, resolving issues, and ensuring a seamless customer experience. This role is perfect for someone who enjoys problem-solving, building relationships, and being an integral part of a collaborative team.
Responsibilities: Respond promptly to customer inquiries via phone, email, and chat. Assist clients with product or service questions and resolve complaints efficiently. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to address and resolve client issues. Identify opportunities to improve the customer experience. Qualifications
Qualifications:
Proven experience in customer support or a related role. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to multitask and work effectively in a fast-paced environment. Proficiency in MS Office and CRM systems is a plus. Additional Information
Benefits:
Competitive salary ($51,000 - $56,000 per year) Opportunities for professional growth and career advancement Comprehensive training and skill development programs Supportive and collaborative work environment Full-time position with stable schedule