National Fitness Partners is hiring: Planet Fitness PT Customer Service Represen

Planet Fitness PT Customer Service Representative

We don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

Part-Time: Starting at $12 per hour.

Schedules:
Monday thru Thursday 4pm-11pm
Monday thru Thursday 5pm-11pm

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Who We Are

• We Are Accountable – Self-starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.

Customer Service Representative Benefits

• Growth Opportunities over 90% of our management team started as an entry level team member!
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
• Shift-differential pay for select shifts
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership including one free Black Card Membership for a direct family member

Customer Service Representative Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.