Director of Quality

The Director of Quality - Automotive is responsible for developing, implementing, and managing the organization’s quality assurance and quality control systems to ensure compliance with industry standards, customer expectations, and regulatory requirements. This leadership role drives continuous improvement across manufacturing, engineering, and supply chain operations, ensuring that all products meet stringent quality specifications and safety standards typical of the automotive sector. The position reports to the Director of Operations. DUTIES & ESSENTIAL JOB FUNCTIONS Define and execute the company’s quality vision, policies, and objectives in alignment with business goals. Lead, mentor, and develop the quality department, fostering a culture of quality across the organization. Quality Systems & Compliance Ensure compliance with IATF 16949, ISO 9001, ISO 14001, and other applicable standards. Maintain and continually improve the Quality Management System (QMS). Coordinate and prepare for internal, customer, and regulatory audits. Implement and sustain 5S activities. Product & Process Quality Oversee methods to inspect, test, and evaluate products and production equipment. Ensure products meet quality standards through monitoring performance, customer complaints, field returns, and warranty data. Establish and manage corrective and preventive action (CAPA) systems. Lead root cause analysis and problem-solving using tools such as 8D, FMEA, PPAP, SPC, and APQP. Partner with engineering, production, and suppliers to drive process and product improvements. Apply Lean Six Sigma principles to reduce variation, defects, and waste. Supplier Quality Management Manage the supplier quality assurance program, including audits, approvals, and performance reviews. Collaborate with the supply chain team to resolve issues and improve supplier performance. Reporting and Other duties Prepare and present quality reports by collecting, analyzing, and summarizing performance data. Support customers and the business through additional assignments as needed. REQUIRED QUALIFICATIONS Education and Experience: Bachelor’s degree in Engineering, Quality Management, or related field (Master’s preferred). Minimum 10 years of progressive quality management experience in the automotive industry, including interaction with OEMs and Tier 1 customers. Certifications: Certified Quality Engineer (CQE), Six Sigma Black Belt, ISO 9001 Lead Auditor, or similar credentials preferred. Technical Expertise: Strong knowledge of IATF 16949, ISO 9001, APQP, PPAP, FMEA, MSA, SPC, and related automotive quality standards. Proficiency with Microsoft Office and quality tools for root cause analysis and corrective action. Leadership and Management: Proven ability to lead and mentor quality teams across multi-site or global operations. Skilled in project and change management. Analytical and Problem-Solving: Exceptional critical-thinking skills with attention to detail, capable of analyzing complex systems, identifying risks, and implementing solutions. Communication and Interpersonal Skills: Excellent verbal and written communication abilities; able to convey information clearly in reports, meetings, and presentations. Strong collaboration skills with internal teams, suppliers, and customers. Work Environment and Travel: Ability to work effectively in both office and manufacturing floor settings. Approximately 25% domestic travel (air and driving) required; occasional international travel may be required. PHYSICAL REQUIREMENTS Ability to stand or walk for extended periods of time Occasional squatting, kneeling, bending and stooping Lifting, carrying, pulling, and pushing up to 25lbs SAFETY REQUIREMENTS Steel toe shoes in plant Equal Employment Opportunity (EEO) Statement

EFP, LLC is an equal opportunity employer and welcomes applications from diverse candidates.

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