TikTok
Product Policy Manager, GenAI Safety Policy - Trust and Safety
TikTok, San Jose, California, United States, 95199
Responsibilities
As a Product Policy Manager, GenAI Safety Policy in our Trust & Safety team, you will work with product managers, data scientists, user researchers, operations, legal and stakeholders to craft policies and safety strategies for Search and related product features. Identify and anticipate product and content safety risks to support new launches of Search policies, products and features, leveraging solutions to address risks by optimizing policy iteration and implementation procedures to enable a safe content ecosystem. Support the safe and responsible development of Tako, an AI-powered tool to help with search and discovery on TikTok. Work closely with cross-functional partners and internal experts to understand emerging trends or risks and drive the implementation of solutions. Provide prompt and professional input from the user safety perspective to support associated product feature launches. Cultivate a deep understanding of Search features and enforcement requirements to support the development, launch and training of effective UGC content policies, guidance and safety strategies. Collaborate with product teams to promote community well-being and user safety through optimization of product safety features and product strategy. Conduct research into Trust and Safety best practices and analyze existing policies to identify gaps and develop solutions to resolve. Work with cross-functional teams to set goals and milestones for continuously improving the safety of Search features. Collaborate with Product Managers, Content and Country Policy Managers, Operations, Legal, PR, and PA teams to build consensus on global feature policies and processes. Qualifications
Minimum Qualifications
You have 3+ years of experience in the technology industry, with exposure to model training, policy development, program management, and/or risk assessment. Demonstrated systematic thought process regarding policy and experience working with engineering, product and technical design teams. Strong attention to detail, self-driven and results oriented. Experience working with international partners across different time zones. Experience handling sensitive and sometimes graphic material. Preferred qualifications
Proven ability to develop sound research methodologies and to collect, synthesize, analyze, and interpret data. Experience working in a start-up or as part of new teams in established companies. Ability to articulate and defend a policy position and lead to consensus. Project management skills with the ability to drive and manage the simultaneous delivery of complex projects in collaboration with stakeholder teams, influencing across all levels. About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect. Our diverse teams make this possible. We strive to do great things with great people, lead with curiosity and humility, and foster an "Always Day 1" mindset to achieve meaningful breakthroughs for our users. Join us. Diversity & Inclusion
TikTok is committed to an inclusive space where employees are valued for their skills and perspectives. We celebrate diverse voices and aim to reflect the communities we reach. Trust & Safety
TikTok recognises that keeping our platform safe can be rewarding and emotionally demanding. We provide wellbeing programs and a person-centered, integrated approach across functions to support employees. TikTok Accommodation
TikTok provides reasonable accommodations in our recruitment processes. If you need assistance, please reach out to us at the accommodation contact provided. Job Information
Compensation: The base salary range for this position in the selected city is $117,334 - $217,023 annually. Compensation may vary based on qualifications, skills, competencies and location. Base pay is part of a Total Package and may include bonuses, incentives, and RSUs. Benefits include medical/dental/vision insurance from day one, 401(k) with company match, parental leave, disability coverage, life insurance, wellbeing benefits, 10 paid holidays, 10 paid sick days, and 17 days of Paid Personal Time (prorated on hire). The company may modify benefits at any time. For Los Angeles County candidates: Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Our policy notes potential impacts of criminal history on job duties.
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As a Product Policy Manager, GenAI Safety Policy in our Trust & Safety team, you will work with product managers, data scientists, user researchers, operations, legal and stakeholders to craft policies and safety strategies for Search and related product features. Identify and anticipate product and content safety risks to support new launches of Search policies, products and features, leveraging solutions to address risks by optimizing policy iteration and implementation procedures to enable a safe content ecosystem. Support the safe and responsible development of Tako, an AI-powered tool to help with search and discovery on TikTok. Work closely with cross-functional partners and internal experts to understand emerging trends or risks and drive the implementation of solutions. Provide prompt and professional input from the user safety perspective to support associated product feature launches. Cultivate a deep understanding of Search features and enforcement requirements to support the development, launch and training of effective UGC content policies, guidance and safety strategies. Collaborate with product teams to promote community well-being and user safety through optimization of product safety features and product strategy. Conduct research into Trust and Safety best practices and analyze existing policies to identify gaps and develop solutions to resolve. Work with cross-functional teams to set goals and milestones for continuously improving the safety of Search features. Collaborate with Product Managers, Content and Country Policy Managers, Operations, Legal, PR, and PA teams to build consensus on global feature policies and processes. Qualifications
Minimum Qualifications
You have 3+ years of experience in the technology industry, with exposure to model training, policy development, program management, and/or risk assessment. Demonstrated systematic thought process regarding policy and experience working with engineering, product and technical design teams. Strong attention to detail, self-driven and results oriented. Experience working with international partners across different time zones. Experience handling sensitive and sometimes graphic material. Preferred qualifications
Proven ability to develop sound research methodologies and to collect, synthesize, analyze, and interpret data. Experience working in a start-up or as part of new teams in established companies. Ability to articulate and defend a policy position and lead to consensus. Project management skills with the ability to drive and manage the simultaneous delivery of complex projects in collaboration with stakeholder teams, influencing across all levels. About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect. Our diverse teams make this possible. We strive to do great things with great people, lead with curiosity and humility, and foster an "Always Day 1" mindset to achieve meaningful breakthroughs for our users. Join us. Diversity & Inclusion
TikTok is committed to an inclusive space where employees are valued for their skills and perspectives. We celebrate diverse voices and aim to reflect the communities we reach. Trust & Safety
TikTok recognises that keeping our platform safe can be rewarding and emotionally demanding. We provide wellbeing programs and a person-centered, integrated approach across functions to support employees. TikTok Accommodation
TikTok provides reasonable accommodations in our recruitment processes. If you need assistance, please reach out to us at the accommodation contact provided. Job Information
Compensation: The base salary range for this position in the selected city is $117,334 - $217,023 annually. Compensation may vary based on qualifications, skills, competencies and location. Base pay is part of a Total Package and may include bonuses, incentives, and RSUs. Benefits include medical/dental/vision insurance from day one, 401(k) with company match, parental leave, disability coverage, life insurance, wellbeing benefits, 10 paid holidays, 10 paid sick days, and 17 days of Paid Personal Time (prorated on hire). The company may modify benefits at any time. For Los Angeles County candidates: Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Our policy notes potential impacts of criminal history on job duties.
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