EY
Technology Consulting - Managed Services - Digital Engineering Operations Servic
EY, Woodbridge, New Jersey, United States
Technology Consulting - Managed Services - Digital Engineering Operations Services - Senior Manager
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. EY’s Technology Operations Managed Services (Tech Ops) team works with some of the world’s largest companies to deliver application managed services, digital solutions including custom development and bespoke solutions. The opportunity focuses on leading delivery, transformation, and optimization of digital engineering services across client engagements, managing service delivery, driving innovation, and ensuring alignment with EY’s quality standards and client expectations. Your Key Responsibilities
Lead end-to-end delivery of digital engineering operations services across multiple client engagements. Manage client relationships and ensure high levels of satisfaction and service quality. Drive operational excellence through automation, DevOps practices, and continuous improvement initiatives. Collaborate with cross-functional teams to align engineering services with business goals. Oversee service level agreements (SLAs), performance metrics, and governance frameworks. Mentor and develop team members, fostering a culture of innovation and accountability. Support business development efforts including proposals, presentations, and client workshops. Ensure compliance with EY’s risk management and security standards. Qualifications
Bachelor’s degree in Computer Science, Engineering, or related field; Master’s degree preferred. 15+ years of experience in digital engineering, IT operations, or managed services, with at least 5 years in a leadership role. Strong understanding of agile methodologies, DevOps, CI/CD pipelines, and cloud-native architectures. Experience with engineering platforms such as GitHub, GitLab, Jira, Jenkins, and Kubernetes. Excellent communication, leadership, and stakeholder management skills. Relevant certifications such as PMP, Scrum Master, or DevOps certifications are a plus. What We Offer You
Comprehensive compensation and benefits package with base salary ranges (US): $151,500 – $346,000; NYC Metro/Washington State/California ranges: $181,800 – $393,200. Total Rewards include medical/dental, pension/401(k), and paid time off. Hybrid work model with most client-facing roles expected to work in person 40-60% of the time. Flexible vacation policy and designated paid holidays, with additional leave options to support well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications on a rolling basis. For California residents, additional information is available. Equal Opportunity
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis. EY is committed to reasonable accommodations for qualified individuals with disabilities and veterans with disabilities. If you need assistance applying online or require an accommodation, please contact EY’s Talent Shared Services team.
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Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. EY’s Technology Operations Managed Services (Tech Ops) team works with some of the world’s largest companies to deliver application managed services, digital solutions including custom development and bespoke solutions. The opportunity focuses on leading delivery, transformation, and optimization of digital engineering services across client engagements, managing service delivery, driving innovation, and ensuring alignment with EY’s quality standards and client expectations. Your Key Responsibilities
Lead end-to-end delivery of digital engineering operations services across multiple client engagements. Manage client relationships and ensure high levels of satisfaction and service quality. Drive operational excellence through automation, DevOps practices, and continuous improvement initiatives. Collaborate with cross-functional teams to align engineering services with business goals. Oversee service level agreements (SLAs), performance metrics, and governance frameworks. Mentor and develop team members, fostering a culture of innovation and accountability. Support business development efforts including proposals, presentations, and client workshops. Ensure compliance with EY’s risk management and security standards. Qualifications
Bachelor’s degree in Computer Science, Engineering, or related field; Master’s degree preferred. 15+ years of experience in digital engineering, IT operations, or managed services, with at least 5 years in a leadership role. Strong understanding of agile methodologies, DevOps, CI/CD pipelines, and cloud-native architectures. Experience with engineering platforms such as GitHub, GitLab, Jira, Jenkins, and Kubernetes. Excellent communication, leadership, and stakeholder management skills. Relevant certifications such as PMP, Scrum Master, or DevOps certifications are a plus. What We Offer You
Comprehensive compensation and benefits package with base salary ranges (US): $151,500 – $346,000; NYC Metro/Washington State/California ranges: $181,800 – $393,200. Total Rewards include medical/dental, pension/401(k), and paid time off. Hybrid work model with most client-facing roles expected to work in person 40-60% of the time. Flexible vacation policy and designated paid holidays, with additional leave options to support well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications on a rolling basis. For California residents, additional information is available. Equal Opportunity
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis. EY is committed to reasonable accommodations for qualified individuals with disabilities and veterans with disabilities. If you need assistance applying online or require an accommodation, please contact EY’s Talent Shared Services team.
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