Colorado
Overview
This position is open to current Colorado residents only. Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details. This position has hybrid work arrangements - Two (2) days in office and Three (3) days remote. Please note: These working arrangements are subject to change. About the Work Unit
The Economic Assistance Quality Assurance (EAQA) unit is under the Public Assistance Quality Assurance (PAQA) division and exists to: Manage CDHS quality assurance functions for economic assistance programs that enhances payment accuracy and informs program administration including measuring eligibility and program accuracy and recommending strategies to improve program outcomes; Provide independent third party review for the Adult Financial (AF), Colorado Works (CW), and Low-income Energy Assistance (LEAP) programs including case file audits, data collection, reporting on findings, providing technical and compliance training to stakeholders, and assess and measure county adherence to State and Federal regulations; and Create strong partnerships with State and County staff to provide additional services such as non-quality assurance case reviews and consulting, and recommendations for reduction or elimination of eligibility and payment errors. Position Purpose
This position exists to review Adult Financial (AF) including Aid to the Needy Disabled (AND), Old Age Pension (OAP), Home Care Allowance (HCA), and burial assistance as well as Colorado Works (CW) and LEAP eligibility case files selected through a monthly statistically valid random sample for adherence to state regulations and procedures. Reviews often include technical issues that require resolution of compliance problems and reconciliation of divergent viewpoints. Provide continuous data to the state and county agencies on frequency, magnitude and sources of non-compliance. Analyze program performance; directly advising state and/or county staff of areas of risk for eligibility and payment accuracy to prevent errors and achieve program compliance. Summary of Duties
Case File Evaluation/Analysis and Reports: Independently audits agency actions and investigates selected households by accessing local-level case files/documents and databases to determine correctness of eligibility and/or payment. Audits/investigates until sufficient data is obtained. Evaluates validity of gathered data through review of state regulations and policies and determines applicable QA regulations. This includes reviewing data in various computer systems and imaged documents. Apprises state and county agencies of results by compiling and submitting comprehensive written reports within state mandated processes and timeframes. Directs county agencies to terminate or modify benefits when appropriate. Develops and presents QA error trends to stakeholders, including details of errors and why they are significant, and facilitates discussion to prevent similar errors. Travel within Colorado may be required. Program Support: Prepares initial audit findings and presents results to the EAQA team, facilitates discussion, and justifies each audit finding. Negotiates audit results when rules are ambiguous and ensures consistency with prior errors. Updates audit findings as needed and tracks agreements for future reference. Assists with updates to the Review Questions Guide annually and helps develop audit tools, processes and procedures. Other duties as assigned: This position may cover duties for other staff, attend conferences (e.g., CWFC, SSTABS), and provide training to internal and external staff. Important Note: Review your application to ensure completion. For an equitable applicant experience, CDHS hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process. Include hours averaged per experience entry. Volunteer work or related experience may be used to meet qualifications but must be clearly documented. Experience : Six (6) years of experience determining eligibility and payments in the AF and CW programs in Colorado, including use of CBMS for audits. OR A combination of related education and/or experience determining eligibility and payment in AF/CW in Colorado, including CBMS, equal to six (6) years. Preferred Qualifications Two (2) or more years of CW/TANF knowledge; Four (4) or more years of AF knowledge; Three (3) or more years working with CBMS in CW and AF programs; Detail oriented with the ability to scrutinize beyond the face value of sources; Ability to interpret program regulations and apply logic to determine outcomes based on facts; Analytical, verbal, and written communication skills; and Adaptable to change Conditions of Employment
Standard Background Occasional travel to facilities or other offices as needed Former State employees with disciplinary termination or resignation in lieu of termination must disclose and explain why it should not disqualify from current position Appeal Rights
If you are eliminated from consideration, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal must be submitted on the official form within ten (10) calendar days of notice. For information and forms, visit spb.colorado.gov or contact the State Personnel Board at the numbers provided in the original posting. How to Apply The Assessment Process For additional recruiting questions, please contact jade.green@state.co.us Benefits
About Us: If your goal is to build a career that makes a difference, consider joining the Colorado Department of Human Services (CDHS). We offer: Strong retirement benefits and 401(k)/457 plans Medical and dental health plans Employer-sponsored Health Savings Account Paid life insurance Short- and long-term disability coverage 11 paid holidays plus vacation and sick leave BenefitHub and other employee programs Remote work arrangements for eligible positions *Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit colorado.gov/pacific/dhr/student-loan-forgiveness-programs Our Values: We believe in a people-first approach, balance, accountability, transparency, ethics, collaboration, and diversity. We are committed to culturally responsive programs and services. ADAA accommodations are available upon request. ~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~ Toll Free Applicant Technical Support
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This position is open to current Colorado residents only. Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details. This position has hybrid work arrangements - Two (2) days in office and Three (3) days remote. Please note: These working arrangements are subject to change. About the Work Unit
The Economic Assistance Quality Assurance (EAQA) unit is under the Public Assistance Quality Assurance (PAQA) division and exists to: Manage CDHS quality assurance functions for economic assistance programs that enhances payment accuracy and informs program administration including measuring eligibility and program accuracy and recommending strategies to improve program outcomes; Provide independent third party review for the Adult Financial (AF), Colorado Works (CW), and Low-income Energy Assistance (LEAP) programs including case file audits, data collection, reporting on findings, providing technical and compliance training to stakeholders, and assess and measure county adherence to State and Federal regulations; and Create strong partnerships with State and County staff to provide additional services such as non-quality assurance case reviews and consulting, and recommendations for reduction or elimination of eligibility and payment errors. Position Purpose
This position exists to review Adult Financial (AF) including Aid to the Needy Disabled (AND), Old Age Pension (OAP), Home Care Allowance (HCA), and burial assistance as well as Colorado Works (CW) and LEAP eligibility case files selected through a monthly statistically valid random sample for adherence to state regulations and procedures. Reviews often include technical issues that require resolution of compliance problems and reconciliation of divergent viewpoints. Provide continuous data to the state and county agencies on frequency, magnitude and sources of non-compliance. Analyze program performance; directly advising state and/or county staff of areas of risk for eligibility and payment accuracy to prevent errors and achieve program compliance. Summary of Duties
Case File Evaluation/Analysis and Reports: Independently audits agency actions and investigates selected households by accessing local-level case files/documents and databases to determine correctness of eligibility and/or payment. Audits/investigates until sufficient data is obtained. Evaluates validity of gathered data through review of state regulations and policies and determines applicable QA regulations. This includes reviewing data in various computer systems and imaged documents. Apprises state and county agencies of results by compiling and submitting comprehensive written reports within state mandated processes and timeframes. Directs county agencies to terminate or modify benefits when appropriate. Develops and presents QA error trends to stakeholders, including details of errors and why they are significant, and facilitates discussion to prevent similar errors. Travel within Colorado may be required. Program Support: Prepares initial audit findings and presents results to the EAQA team, facilitates discussion, and justifies each audit finding. Negotiates audit results when rules are ambiguous and ensures consistency with prior errors. Updates audit findings as needed and tracks agreements for future reference. Assists with updates to the Review Questions Guide annually and helps develop audit tools, processes and procedures. Other duties as assigned: This position may cover duties for other staff, attend conferences (e.g., CWFC, SSTABS), and provide training to internal and external staff. Important Note: Review your application to ensure completion. For an equitable applicant experience, CDHS hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process. Include hours averaged per experience entry. Volunteer work or related experience may be used to meet qualifications but must be clearly documented. Experience : Six (6) years of experience determining eligibility and payments in the AF and CW programs in Colorado, including use of CBMS for audits. OR A combination of related education and/or experience determining eligibility and payment in AF/CW in Colorado, including CBMS, equal to six (6) years. Preferred Qualifications Two (2) or more years of CW/TANF knowledge; Four (4) or more years of AF knowledge; Three (3) or more years working with CBMS in CW and AF programs; Detail oriented with the ability to scrutinize beyond the face value of sources; Ability to interpret program regulations and apply logic to determine outcomes based on facts; Analytical, verbal, and written communication skills; and Adaptable to change Conditions of Employment
Standard Background Occasional travel to facilities or other offices as needed Former State employees with disciplinary termination or resignation in lieu of termination must disclose and explain why it should not disqualify from current position Appeal Rights
If you are eliminated from consideration, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal must be submitted on the official form within ten (10) calendar days of notice. For information and forms, visit spb.colorado.gov or contact the State Personnel Board at the numbers provided in the original posting. How to Apply The Assessment Process For additional recruiting questions, please contact jade.green@state.co.us Benefits
About Us: If your goal is to build a career that makes a difference, consider joining the Colorado Department of Human Services (CDHS). We offer: Strong retirement benefits and 401(k)/457 plans Medical and dental health plans Employer-sponsored Health Savings Account Paid life insurance Short- and long-term disability coverage 11 paid holidays plus vacation and sick leave BenefitHub and other employee programs Remote work arrangements for eligible positions *Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit colorado.gov/pacific/dhr/student-loan-forgiveness-programs Our Values: We believe in a people-first approach, balance, accountability, transparency, ethics, collaboration, and diversity. We are committed to culturally responsive programs and services. ADAA accommodations are available upon request. ~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~ Toll Free Applicant Technical Support
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