Justice Resource Institute
Long-Term Services and Support (LTSS) Supervisor
Justice Resource Institute, Boston, Massachusetts, us, 02298
Overview
Long-Term Services and Support (LTSS) Supervisor. The LTSS Supervisor provides team oversight of care coordination and clinical care management for MassHealth Members with complex medical and behavioral health needs who are enrolled in an Accountable Care Organization (ACO) or Managed Care Organization (MCO) plan. The Supervisor collaborates with the Community Partner team and the clinical staff of each Enrollee’s ACO/MCO plan to minimize duplicative efforts, promote integrated care, ensure quality and continuity of care, and support the values of person-centered planning. The Supervisor organizes and coordinates resources and services in response to enrollees’ healthcare needs across multiple settings, including LTSS and social determinants of health (SDH) needs. This role drives assessment and care planning, care transitions, health and wellness coaching, and community and social services connections across a multidisciplinary care team for CCP enrollees.
Responsibilities
Provide team oversight of care coordination and clinical care management for MassHealth Members with complex needs in ACO/MCO plans.
Collaborate with Community Partner teams and ACO/MCO clinical staff to promote integrated care, avoid duplicative efforts, and uphold person-centered planning values.
Organize and coordinate resources and services across LTSS and SDH needs to respond to enrollees’ healthcare requirements.
Lead assessment and care planning, care transitions, health and wellness coaching, and connections to community and social services within a multidisciplinary team for CCP enrollees.
Requirements
Master's Degree in social work, human services, psychology, sociology, or related field.
Clinical licensure (LICSW, LCSW, LMHC) required.
At least five years of experience with pediatric populations, including at least three years of supervisory experience.
Excellent oral and written communication skills and demonstrated leadership abilities.
Experience or knowledge of social service organizations and health care providers for youths with LTSS needs preferred.
Strong collaboration and communication skills to partner across the organization, provider partners, ACO/MCO plans, and state agencies to build LTSS capacity.
Ability to establish and manage performance and outcome metrics.
Excellent organizational, time-management, and problem-solving skills.
Knowledge of growth and development; ability to interpret information related to complex medical/behavioral health needs and developmental disabilities; understanding required interventions and treatments.
Valid driver’s license and willingness to use a personal vehicle for work.
Flexible scheduling to support families and staff as needed.
Background and driving record checks will be performed.
Benefits
Be yourself in a workplace that emphasizes respect, collaboration, and opportunity.
$2,000 bilingual bonus for new hires who speak a second language applicable to the population served.
License/registration reimbursement for required professional licenses (e.g., LMHC, LCSW, LICSW, RN).
Blue Cross medical and Delta Dental benefits.
401K with employer match up to $800/year and pension after 5 years of employment.
Tuition reimbursement up to approximately $4,000 per year and discounted tuition at partner colleges/universities.
Wellness benefits, employee engagement resources, and Employee Assistance Program.
Paid time off up to 19 days for full-time employees in the first year, plus additional time off.
JRI is an equal opportunity employer. We are committed to fostering a workplace where every team member feels valued and respected, and where individuals can grow, develop their skills, and make a meaningful impact in the communities we serve.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Individual and Family Services
#J-18808-Ljbffr
Responsibilities
Provide team oversight of care coordination and clinical care management for MassHealth Members with complex needs in ACO/MCO plans.
Collaborate with Community Partner teams and ACO/MCO clinical staff to promote integrated care, avoid duplicative efforts, and uphold person-centered planning values.
Organize and coordinate resources and services across LTSS and SDH needs to respond to enrollees’ healthcare requirements.
Lead assessment and care planning, care transitions, health and wellness coaching, and connections to community and social services within a multidisciplinary team for CCP enrollees.
Requirements
Master's Degree in social work, human services, psychology, sociology, or related field.
Clinical licensure (LICSW, LCSW, LMHC) required.
At least five years of experience with pediatric populations, including at least three years of supervisory experience.
Excellent oral and written communication skills and demonstrated leadership abilities.
Experience or knowledge of social service organizations and health care providers for youths with LTSS needs preferred.
Strong collaboration and communication skills to partner across the organization, provider partners, ACO/MCO plans, and state agencies to build LTSS capacity.
Ability to establish and manage performance and outcome metrics.
Excellent organizational, time-management, and problem-solving skills.
Knowledge of growth and development; ability to interpret information related to complex medical/behavioral health needs and developmental disabilities; understanding required interventions and treatments.
Valid driver’s license and willingness to use a personal vehicle for work.
Flexible scheduling to support families and staff as needed.
Background and driving record checks will be performed.
Benefits
Be yourself in a workplace that emphasizes respect, collaboration, and opportunity.
$2,000 bilingual bonus for new hires who speak a second language applicable to the population served.
License/registration reimbursement for required professional licenses (e.g., LMHC, LCSW, LICSW, RN).
Blue Cross medical and Delta Dental benefits.
401K with employer match up to $800/year and pension after 5 years of employment.
Tuition reimbursement up to approximately $4,000 per year and discounted tuition at partner colleges/universities.
Wellness benefits, employee engagement resources, and Employee Assistance Program.
Paid time off up to 19 days for full-time employees in the first year, plus additional time off.
JRI is an equal opportunity employer. We are committed to fostering a workplace where every team member feels valued and respected, and where individuals can grow, develop their skills, and make a meaningful impact in the communities we serve.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Individual and Family Services
#J-18808-Ljbffr