Pandora
Overview
As the largest jewellery brand in the world, Pandora gives a voice to millions of people’s loves every day. Our products empower people to express themselves, and we are proud to be part of their stories and important moments. Where original thinking is welcomed, we can dream big, dare to act, and deliver with care and passion. At Pandora you can craft far more than just an incredible career. About the Team The Store Manager will be the ultimate Pandora Fan. You will fully immerse yourself in our brand, culture, and product while taking pride in delivering exceptional customer experiences. This role spends time on the sales floor, engaging with customers and leading your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Manager, Sales Leads, and Sales Associates. Note: This job requires completing an assessment that will be emailed after you submit your application. Responsibilities
Embrace the store culture with passion for our brand, where team members shine as extraordinary ambassadors. Dare to exceed individual and store sales goals by building genuine connections with our fans. Surpass commercial targets and KPIs by setting new records and achieving remarkable success. Create unforgettable shopping moments through excellent product knowledge and brand loyalty. Coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback to empower the team to achieve KPI goals. Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions. Build your network and attract top talent to Pandora across seasonal and core hiring, including Assistant Store Manager, Sales Associates, and Sales Leads. Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations. Utilize your strengths across talent, brand, operations, and fan experience to ensure timely implementation of visual merchandising directives, efficient operational processes, and ongoing talent development. All other duties as assigned. Qualifications
You are a results-oriented leader with at least 3–5 years of experience as a Store Manager in a high-performance selling environment. You demonstrate care in written and verbal communication. You can charm and connect with people at all levels of the organization. You have strong business acumen and analytical thinking to deliver positive results. You are a talent magnet, skilled in recruiting, retaining, and developing exceptional teams, with succession planning and internal mobility. You have knowledge of general computer software (Microsoft 365) and retail point-of-sale systems. You are at least 18 years old and can provide proof of identity and eligibility to work. You are flexible to work nights, weekends, and holidays; the schedule may require standing for extended periods and lifting 50+ pounds. Benefits
We Dare! Robust compensation including base + bonuses and a 401K plan. We Care! Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts. We Dream! Learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more. We Deliver! PTO package including vacation, personal, sick, birthday, celebration days, and paid holidays. Salary: 70k to 78k About Pandora
Pandora is the world’s largest jewellery brand, specialising in accessible luxury jewellery. Pandora’s recruitment procedures are transparent and fair to all candidates. We encourage applicants to refrain from including identity-related elements such as a photo, marital status, and age. About Pandora NAM: The Pandora North America team consists of 115+ employees in the USA & Canada, with operations across offices, logistics, field positions, and stores. The USA is Pandora’s single largest market with extensive points of sale and owned stores.
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As the largest jewellery brand in the world, Pandora gives a voice to millions of people’s loves every day. Our products empower people to express themselves, and we are proud to be part of their stories and important moments. Where original thinking is welcomed, we can dream big, dare to act, and deliver with care and passion. At Pandora you can craft far more than just an incredible career. About the Team The Store Manager will be the ultimate Pandora Fan. You will fully immerse yourself in our brand, culture, and product while taking pride in delivering exceptional customer experiences. This role spends time on the sales floor, engaging with customers and leading your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Manager, Sales Leads, and Sales Associates. Note: This job requires completing an assessment that will be emailed after you submit your application. Responsibilities
Embrace the store culture with passion for our brand, where team members shine as extraordinary ambassadors. Dare to exceed individual and store sales goals by building genuine connections with our fans. Surpass commercial targets and KPIs by setting new records and achieving remarkable success. Create unforgettable shopping moments through excellent product knowledge and brand loyalty. Coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback to empower the team to achieve KPI goals. Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions. Build your network and attract top talent to Pandora across seasonal and core hiring, including Assistant Store Manager, Sales Associates, and Sales Leads. Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations. Utilize your strengths across talent, brand, operations, and fan experience to ensure timely implementation of visual merchandising directives, efficient operational processes, and ongoing talent development. All other duties as assigned. Qualifications
You are a results-oriented leader with at least 3–5 years of experience as a Store Manager in a high-performance selling environment. You demonstrate care in written and verbal communication. You can charm and connect with people at all levels of the organization. You have strong business acumen and analytical thinking to deliver positive results. You are a talent magnet, skilled in recruiting, retaining, and developing exceptional teams, with succession planning and internal mobility. You have knowledge of general computer software (Microsoft 365) and retail point-of-sale systems. You are at least 18 years old and can provide proof of identity and eligibility to work. You are flexible to work nights, weekends, and holidays; the schedule may require standing for extended periods and lifting 50+ pounds. Benefits
We Dare! Robust compensation including base + bonuses and a 401K plan. We Care! Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts. We Dream! Learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more. We Deliver! PTO package including vacation, personal, sick, birthday, celebration days, and paid holidays. Salary: 70k to 78k About Pandora
Pandora is the world’s largest jewellery brand, specialising in accessible luxury jewellery. Pandora’s recruitment procedures are transparent and fair to all candidates. We encourage applicants to refrain from including identity-related elements such as a photo, marital status, and age. About Pandora NAM: The Pandora North America team consists of 115+ employees in the USA & Canada, with operations across offices, logistics, field positions, and stores. The USA is Pandora’s single largest market with extensive points of sale and owned stores.
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