City of Torrance
PROGRAM LEADER (ADMINISTRATIVE SERVICES) (AT-WILL)
City of Torrance, Torrance, California, United States, 90504
Overview
WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION. The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today. The Community Services Department is committed to providing quality services, activities, programs, and facilities for all those who live, learn, work, and play in the City of Torrance. Summary
The City of Torrance Community Services Department is seeking Program Leaders to staff their Administrative Services Division. This is a recurrent, part-time, hourly, as-needed position. Program Leaders support the Community Services Department in delivering programs and events. Responsibilities
Handle a variety of class registrations, answer and make phone calls, file and sort documents, assist customers with online registration, and handle a variety of public inquiries including questions regarding the Department's programs and events, City Protocol, and locations of other Civic Center activities. Track Facility Booking and Facility Reservations, and provide information to customers about park amenities. Job Duties
The following duties represent the principal job duties; however, they are not all inclusive. Register patrons for activities using Windows based software programs; Assist customers with the online registration process; Process and file forms and paperwork; Proof the database; Answer and make phone calls; and Assist the public with questions regarding Department programs and City activities. Hours
This is a recurrent, part-time, non-civil service, as-needed position. Hours are approximately 10 - 20 hours per week, 1 - 5 days either 7:30 a.m. to 12:30 p.m. or 12:30 - 5:30 p.m. Staff will be required to work occasional evenings until 7:00 p.m. and some Saturdays. Six (6) months of recent, paid or volunteer part-time work experience directly related to recreation or community programs and services involving public contact. Ideal Candidate / Qualifications
Previous customer service experience; Excellent proficiency with MS Office and Internet skills; A positive and friendly demeanor; Ability to remain poised and professional during all interactions with the public; Familiarity with City programs and departments is desired. Application Process
Interested applicants must submit an online application at www.TorranceCA.Gov/Jobs. Applications will be accepted on an open continuous basis. Interview Dates
Upcoming Interview Dates: July 23, 2025. Contact
If you have additional questions, contact Kenita Trinidad, Program Coordinator, at KTrinidad@TorranceCA.Gov or (310) 618-2943. Applicants may test for this position only once in a three (3) month period. Names of candidates successful in the examination process will be retained on an Eligible List (a list for hire) for a period of three (3) months. Visit www.TorranceCA.Gov to find out more information about the City of Torrance. Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 prior to the test date. For further information, click here. As a condition of employment, candidates must pass a background check and a pre-employment medical examination. The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice. City of Torrance Inclusion Statement
The City of Torrance is a welcoming and culturally-rich community. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact. The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!
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WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION. The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance today. The Community Services Department is committed to providing quality services, activities, programs, and facilities for all those who live, learn, work, and play in the City of Torrance. Summary
The City of Torrance Community Services Department is seeking Program Leaders to staff their Administrative Services Division. This is a recurrent, part-time, hourly, as-needed position. Program Leaders support the Community Services Department in delivering programs and events. Responsibilities
Handle a variety of class registrations, answer and make phone calls, file and sort documents, assist customers with online registration, and handle a variety of public inquiries including questions regarding the Department's programs and events, City Protocol, and locations of other Civic Center activities. Track Facility Booking and Facility Reservations, and provide information to customers about park amenities. Job Duties
The following duties represent the principal job duties; however, they are not all inclusive. Register patrons for activities using Windows based software programs; Assist customers with the online registration process; Process and file forms and paperwork; Proof the database; Answer and make phone calls; and Assist the public with questions regarding Department programs and City activities. Hours
This is a recurrent, part-time, non-civil service, as-needed position. Hours are approximately 10 - 20 hours per week, 1 - 5 days either 7:30 a.m. to 12:30 p.m. or 12:30 - 5:30 p.m. Staff will be required to work occasional evenings until 7:00 p.m. and some Saturdays. Six (6) months of recent, paid or volunteer part-time work experience directly related to recreation or community programs and services involving public contact. Ideal Candidate / Qualifications
Previous customer service experience; Excellent proficiency with MS Office and Internet skills; A positive and friendly demeanor; Ability to remain poised and professional during all interactions with the public; Familiarity with City programs and departments is desired. Application Process
Interested applicants must submit an online application at www.TorranceCA.Gov/Jobs. Applications will be accepted on an open continuous basis. Interview Dates
Upcoming Interview Dates: July 23, 2025. Contact
If you have additional questions, contact Kenita Trinidad, Program Coordinator, at KTrinidad@TorranceCA.Gov or (310) 618-2943. Applicants may test for this position only once in a three (3) month period. Names of candidates successful in the examination process will be retained on an Eligible List (a list for hire) for a period of three (3) months. Visit www.TorranceCA.Gov to find out more information about the City of Torrance. Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 prior to the test date. For further information, click here. As a condition of employment, candidates must pass a background check and a pre-employment medical examination. The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice. City of Torrance Inclusion Statement
The City of Torrance is a welcoming and culturally-rich community. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact. The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!
#J-18808-Ljbffr