Pride Global
#rta
#rta-zip
Russell Tobin's client is hiring a Bilingual Claims Representative in Irwindale, CA
Employment Type:
Contract
Location:
Onsite - Irwindale, CA
Pay rate:
$24-$28/hr
Responsibilities: Assist residents in completing claims applications and uploading documents. Provide in-person customer support, answering questions with clarity and care. Listen actively to understand residents' needs and ensure their concerns are addressed. Scan, upload, and verify documents in compliance with program requirements. Escalate complex cases to appropriate teams for resolution. Maintain strict confidentiality and compliance with company and legal standards. Clearly communicate next steps and status updates to residents. Requirements:
Bilingual English/Spanish proficiency. Basic Microsoft Office (Word, Excel) and comfort with web-based applications. Strong communication, active listening, and customer service skills. Patience, empathy, and the ability to remain calm in emotional situations. Detail-oriented with excellent organizational skills. Prior experience in insurance or healthcare claims support preferred.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Russell Tobin's client is hiring a Bilingual Claims Representative in Irwindale, CA
Employment Type:
Contract
Location:
Onsite - Irwindale, CA
Pay rate:
$24-$28/hr
Responsibilities: Assist residents in completing claims applications and uploading documents. Provide in-person customer support, answering questions with clarity and care. Listen actively to understand residents' needs and ensure their concerns are addressed. Scan, upload, and verify documents in compliance with program requirements. Escalate complex cases to appropriate teams for resolution. Maintain strict confidentiality and compliance with company and legal standards. Clearly communicate next steps and status updates to residents. Requirements:
Bilingual English/Spanish proficiency. Basic Microsoft Office (Word, Excel) and comfort with web-based applications. Strong communication, active listening, and customer service skills. Patience, empathy, and the ability to remain calm in emotional situations. Detail-oriented with excellent organizational skills. Prior experience in insurance or healthcare claims support preferred.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.