TalentBurst, an Inc 5000 company
TalentBurst, an Inc 5000 company provided pay range: $65.00/hr - $70.00/hr
Job Description
The Client Store Online org is responsible for Client's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy, and learn everything Client, wherever they are. As part of the Digital Experience & Expansion team, you will help create and optimize innovative e-commerce strategies and initiatives across primarily Client.com and the Client Store app. As an analyst on the team you will specifically focus on supporting our fastest growing platform, the Client Store app. You'll help ideate and enhance best-in-class experiences, while managing the day-to-day program management operations from analysis and reporting to marketing activation planning. Responsibilities
Analyze and compile app trends and insights from quantitative and qualitative inputs, crafting coherent narratives for executive audiences Develop and bring-to-life an app growth marketing strategy, increasing user awareness and adoption. Conduct external industry benchmarking research, identifying relevant inspiration and opportunities to stitch back Represent a business and customer experience point of view on a variety of capital projects, defining our strategy for new app features Help create and present strategic briefs and presentations to document business priorities, opportunities, and performance Regularly measure and report on program performance. Plus create financial business cases Act as a digital experience liaison with core cross-functional partners, including Product, Marcom, Merchandising, and others, providing actionable feedback and supporting the efficient delivery of a variety of app-centric projects Attributes
Problem solver mindset amidst ambiguity - able to flexibly adapt and make quick, pragmatic decisions based on limited info Proactive bias for action and being resourceful Balance of creative thinking and analytical rigor (data-driven mindset) Team player able to build collaborative relationships with cross functional and global partners, influencing without authority Intellectual curiosity and comfort with ambiguity and uncertainty Demonstrates Client's values of inclusion and diversity regularly, helping create an environment that respects differences Desired Skills
4+ years of experience working in a strategy or customer experience function Experience in, deep knowledge of, and passion for the global retail or e-commerce B2C industry, ideally in the tech sector. Ability to simultaneously operate both strategically and tactically, proactively sweating the details, while not losing sight of the big picture and customer centricity Demonstrated analytical/reporting skills, including creating clear visualizations. Experience working with senior executives and translating complex business analysis and research into strategic decision-making Exceptional verbal and written communication, compelling storytelling, and sophisticated presentation skills, including proficiency in Keynote and presenting to various levels of leadership.
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The Client Store Online org is responsible for Client's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy, and learn everything Client, wherever they are. As part of the Digital Experience & Expansion team, you will help create and optimize innovative e-commerce strategies and initiatives across primarily Client.com and the Client Store app. As an analyst on the team you will specifically focus on supporting our fastest growing platform, the Client Store app. You'll help ideate and enhance best-in-class experiences, while managing the day-to-day program management operations from analysis and reporting to marketing activation planning. Responsibilities
Analyze and compile app trends and insights from quantitative and qualitative inputs, crafting coherent narratives for executive audiences Develop and bring-to-life an app growth marketing strategy, increasing user awareness and adoption. Conduct external industry benchmarking research, identifying relevant inspiration and opportunities to stitch back Represent a business and customer experience point of view on a variety of capital projects, defining our strategy for new app features Help create and present strategic briefs and presentations to document business priorities, opportunities, and performance Regularly measure and report on program performance. Plus create financial business cases Act as a digital experience liaison with core cross-functional partners, including Product, Marcom, Merchandising, and others, providing actionable feedback and supporting the efficient delivery of a variety of app-centric projects Attributes
Problem solver mindset amidst ambiguity - able to flexibly adapt and make quick, pragmatic decisions based on limited info Proactive bias for action and being resourceful Balance of creative thinking and analytical rigor (data-driven mindset) Team player able to build collaborative relationships with cross functional and global partners, influencing without authority Intellectual curiosity and comfort with ambiguity and uncertainty Demonstrates Client's values of inclusion and diversity regularly, helping create an environment that respects differences Desired Skills
4+ years of experience working in a strategy or customer experience function Experience in, deep knowledge of, and passion for the global retail or e-commerce B2C industry, ideally in the tech sector. Ability to simultaneously operate both strategically and tactically, proactively sweating the details, while not losing sight of the big picture and customer centricity Demonstrated analytical/reporting skills, including creating clear visualizations. Experience working with senior executives and translating complex business analysis and research into strategic decision-making Exceptional verbal and written communication, compelling storytelling, and sophisticated presentation skills, including proficiency in Keynote and presenting to various levels of leadership.
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