Camelback Lodge
Seasonal Guest Services Agent
Camelback Lodge, Tannersville, Pennsylvania, United States, 18372
Job Title:
Seasonal Guest Services Agent
Department:
Guest Services
Reports to:
Guest Services Manager
Seasonal Guest Service Agents are responsible for the daily operations of guest services while always providing exceptional guest service standards and assisting all fulfillment locations as needed. This is a seasonal role with full time hours.
What's in it for me : Complimentary access to Camelbeach, Camelback, Aquatopia, local amusement parks and more Plus, great friends & family perks. Paid Training to gain skills, knowledge, and experience for professional development. Not to be missed employee events throughout the season. Referral Bonuses - invite your friends to work with you! Competitive wages and advancement opportunities. Interact with people from all over the world! Next day pay, through PayActiv. Tuition Reimbursement* Medical, dental, vision insurance, 401K* Vacation and PTO* *Full-Time status benefits
How I can Create Guests for Life:
Smile! Assist guests with purchasing tickets, activities, season passes and waivers, employee ids, Fireside Lockers, event tickets, and lost and found. Process guests' payments using cash, credit, gift cards, coupons, vouchers, etc. Provide guests with accurate information and direction about Camelback Resort Help with guest service issues and resolving problems and concerns and processing refunds if required. Is this the job for me:
Must be at least 16 years of age to apply. Strong leadership, problem-solving, organizational, and communication skills (verbal and written). Ability to work well with others in a team environment. Strong customer service skills required. Ability to manage cash drawers accurately. Availability to work weekdays, evenings, weekends, and holidays. Commitment to ensuring the safety and well-being of guests. Ability to thrive in a fast-paced, guest-focused environment. Must be able to speak and read English, additional languages a plus. Ability to stand and walk for extended periods during shifts. Ability to lift, carry, push, or pull objects. Ability to work indoors and outdoors in varying weather conditions as required. Ability to tolerate exposure to loud noise and busy environments.
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Seasonal Guest Services Agent
Department:
Guest Services
Reports to:
Guest Services Manager
Seasonal Guest Service Agents are responsible for the daily operations of guest services while always providing exceptional guest service standards and assisting all fulfillment locations as needed. This is a seasonal role with full time hours.
What's in it for me : Complimentary access to Camelbeach, Camelback, Aquatopia, local amusement parks and more Plus, great friends & family perks. Paid Training to gain skills, knowledge, and experience for professional development. Not to be missed employee events throughout the season. Referral Bonuses - invite your friends to work with you! Competitive wages and advancement opportunities. Interact with people from all over the world! Next day pay, through PayActiv. Tuition Reimbursement* Medical, dental, vision insurance, 401K* Vacation and PTO* *Full-Time status benefits
How I can Create Guests for Life:
Smile! Assist guests with purchasing tickets, activities, season passes and waivers, employee ids, Fireside Lockers, event tickets, and lost and found. Process guests' payments using cash, credit, gift cards, coupons, vouchers, etc. Provide guests with accurate information and direction about Camelback Resort Help with guest service issues and resolving problems and concerns and processing refunds if required. Is this the job for me:
Must be at least 16 years of age to apply. Strong leadership, problem-solving, organizational, and communication skills (verbal and written). Ability to work well with others in a team environment. Strong customer service skills required. Ability to manage cash drawers accurately. Availability to work weekdays, evenings, weekends, and holidays. Commitment to ensuring the safety and well-being of guests. Ability to thrive in a fast-paced, guest-focused environment. Must be able to speak and read English, additional languages a plus. Ability to stand and walk for extended periods during shifts. Ability to lift, carry, push, or pull objects. Ability to work indoors and outdoors in varying weather conditions as required. Ability to tolerate exposure to loud noise and busy environments.
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.