TikTok
TikTok Shop - Strategy and Operation Manager, Merchandise Strategy
TikTok, Seattle, Washington, us, 98127
TikTok Shop - Strategy and Operation Manager, Merchandise Strategy
Responsibilities About the Team: The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The role is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together. In view of the Merchandise Strategy team, we develop integrated solutions for cluster teams based on the resources and rules of XFN teams, including Recommend, Search, Shoptab, UG, Campaign, Content, B-end products and Logistics. Job Responsibilities: Develop Merchandise Operation Strategy: Based on an understanding of category product characteristics and e-commerce business nuances, formulate an industry-specific product operation strategy and conduct daily analyses at both the merchant and product levels to ensure effective implementation and target achievement. Establish Communication Mechanisms for Product Sourcing and Supply: Work closely with industry merchant operations and various channel teams to build communication, coordination, and data tracking mechanisms. Execute Product Recruitment Implementation: Collaborate closely with the industry merchant operations team to design and optimize both internal and merchant GTM strategies and materials. Hero Product Incubation: Continuously analyze and improve the quality of product supply to enhance the efficiency of acquiring product traffic. Qualifications Minimum Qualifications: Education Background: Bachelor's degree or higher Work Experience: More than 3 years of experience in merchandise operations within e-commerce or more than 5 years of experience in an e-commerce platform-related sector. Business understanding: Profound knowledge of e-commerce merchandise operation, with a comprehensive understanding of consumer goods in the U.S. Language Requirements: Effective communicator in both English and Mandarin. Base Location: Currently or willing to relocate to Seattle. Preferred Qualifications: Strong market understanding: Deep familiarity with the US market and at least two years of work experience in the United States. Strong e-commerce business acumen: Ability to understand the US merchant e-commerce business model and product operations. Strong localized communication skills: Ability to engage in direct communication with both US merchant industry operations and US merchants. Strong strategic and data analysis skills: Ability to deconstruct strategies into actionable plans through granular data analysis. Strong project management and documentation skills: Ability to establish processes and draft GTM project documentation. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. Job Information Base pay range for this position in the selected city is $106400 - $191330 annually. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others.
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Responsibilities About the Team: The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The role is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together. In view of the Merchandise Strategy team, we develop integrated solutions for cluster teams based on the resources and rules of XFN teams, including Recommend, Search, Shoptab, UG, Campaign, Content, B-end products and Logistics. Job Responsibilities: Develop Merchandise Operation Strategy: Based on an understanding of category product characteristics and e-commerce business nuances, formulate an industry-specific product operation strategy and conduct daily analyses at both the merchant and product levels to ensure effective implementation and target achievement. Establish Communication Mechanisms for Product Sourcing and Supply: Work closely with industry merchant operations and various channel teams to build communication, coordination, and data tracking mechanisms. Execute Product Recruitment Implementation: Collaborate closely with the industry merchant operations team to design and optimize both internal and merchant GTM strategies and materials. Hero Product Incubation: Continuously analyze and improve the quality of product supply to enhance the efficiency of acquiring product traffic. Qualifications Minimum Qualifications: Education Background: Bachelor's degree or higher Work Experience: More than 3 years of experience in merchandise operations within e-commerce or more than 5 years of experience in an e-commerce platform-related sector. Business understanding: Profound knowledge of e-commerce merchandise operation, with a comprehensive understanding of consumer goods in the U.S. Language Requirements: Effective communicator in both English and Mandarin. Base Location: Currently or willing to relocate to Seattle. Preferred Qualifications: Strong market understanding: Deep familiarity with the US market and at least two years of work experience in the United States. Strong e-commerce business acumen: Ability to understand the US merchant e-commerce business model and product operations. Strong localized communication skills: Ability to engage in direct communication with both US merchant industry operations and US merchants. Strong strategic and data analysis skills: Ability to deconstruct strategies into actionable plans through granular data analysis. Strong project management and documentation skills: Ability to establish processes and draft GTM project documentation. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. Job Information Base pay range for this position in the selected city is $106400 - $191330 annually. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others.
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