University of Maryland Global Campus
Senior Salesforce Release Manager
University of Maryland Global Campus, Adelphi, Maryland, United States
We are seeking an experienced Senior Salesforce Release Manager to oversee and manage the end-to-end release process for multiple Salesforce orgs. This role is critical in ensuring that all releases are delivered on time, within scope, and with high quality.
As the Senior Salesforce Release Manager, you will be responsible for developing a deployment calendar across several concurrent workstreams, developing a release management plan for every project, mentoring junior release managers for back promotions and ultimately ensuring that our multiple Salesforce orgs stay in sync.
Responsibilities:
Release Management: Lead the planning, coordination, and execution of Salesforce releases, ensuring seamless integration across multiple environments (production, sandbox, lower-level orgs). Release Planning: Develop the release management lifecycle throughout our delivery framework; including scheduling the release, coordinating between teams and the deployment of release as per the schedule and timeline. CI/CD Pipeline: Own and optimize the CI/CD pipeline for Salesforce development, leveraging tools such as Copado or similar to ensure efficient automation of deployment processes. Change Management: Work with development and QA teams to define release scope, manage change control processes, and mitigate potential risks related to release execution. Back-Promotion: Ensure all changes are properly back-promoted to lower-level Salesforce orgs to maintain consistency and data integrity across environments. Collaboration: Partner with Product, DevOps, Business, and IT teams to ensure all release requirements are clearly defined and successfully executed. Documentation & Reporting: Maintain clear, thorough documentation for release management procedures, timelines, and status updates. Issue Resolution: Troubleshoot and resolve any issues related to deployments or the release process, including merge conflicts and rollback procedures when necessary. Process Improvement: Continuously improve release processes, working to streamline operations and introduce best practices, tools, and methodologies to enhance the release management process. Quality Assurance: Ensure that developers, as well as the release and deployment teams, are following DevOps best practices to deliver high-quality software quickly and efficiently. Technology Roadmap Review: Stay current with Salesforce platform updates, features, and best practices to enhance the release management process. Requirements:
5+ years of experience in Salesforce release management, with a strong focus on managing multiple Salesforce orgs. 5+ years of experience as a Salesforce System Administrator or Developer. Proven expertise in CI/CD pipeline management, particularly with Copado or similar Salesforce release management tools. In-depth experience with Salesforce deployments, including change sets, ant migration, and Salesforce DX. Experience in Software Development Life Cycle (SDLC) methodologies. Experience in Agile methodology, working in 3-week sprints, daily scrums, etc. Strong understanding of Salesforce best practices and functionality. Salesforce Certifications: Salesforce Certified Administrator. Preferred Requirements:
Bachelor’s Degree. Project Management: Familiarity with project management tools (e.g., Jira, Trello, ADO) and experience in planning and managing large, complex releases. Problem-Solving: Strong troubleshooting and problem-solving skills, with the ability to resolve issues quickly and efficiently during the release cycle. Salesforce Certifications: Salesforce Certified Developer or Salesforce Certified Platform App Builder. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Benefits include generous time off, comprehensive health coverage, insurance options, flexible spending accounts, retirement plans, supplemental retirement plans, and tuition remission.
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Release Management: Lead the planning, coordination, and execution of Salesforce releases, ensuring seamless integration across multiple environments (production, sandbox, lower-level orgs). Release Planning: Develop the release management lifecycle throughout our delivery framework; including scheduling the release, coordinating between teams and the deployment of release as per the schedule and timeline. CI/CD Pipeline: Own and optimize the CI/CD pipeline for Salesforce development, leveraging tools such as Copado or similar to ensure efficient automation of deployment processes. Change Management: Work with development and QA teams to define release scope, manage change control processes, and mitigate potential risks related to release execution. Back-Promotion: Ensure all changes are properly back-promoted to lower-level Salesforce orgs to maintain consistency and data integrity across environments. Collaboration: Partner with Product, DevOps, Business, and IT teams to ensure all release requirements are clearly defined and successfully executed. Documentation & Reporting: Maintain clear, thorough documentation for release management procedures, timelines, and status updates. Issue Resolution: Troubleshoot and resolve any issues related to deployments or the release process, including merge conflicts and rollback procedures when necessary. Process Improvement: Continuously improve release processes, working to streamline operations and introduce best practices, tools, and methodologies to enhance the release management process. Quality Assurance: Ensure that developers, as well as the release and deployment teams, are following DevOps best practices to deliver high-quality software quickly and efficiently. Technology Roadmap Review: Stay current with Salesforce platform updates, features, and best practices to enhance the release management process. Requirements:
5+ years of experience in Salesforce release management, with a strong focus on managing multiple Salesforce orgs. 5+ years of experience as a Salesforce System Administrator or Developer. Proven expertise in CI/CD pipeline management, particularly with Copado or similar Salesforce release management tools. In-depth experience with Salesforce deployments, including change sets, ant migration, and Salesforce DX. Experience in Software Development Life Cycle (SDLC) methodologies. Experience in Agile methodology, working in 3-week sprints, daily scrums, etc. Strong understanding of Salesforce best practices and functionality. Salesforce Certifications: Salesforce Certified Administrator. Preferred Requirements:
Bachelor’s Degree. Project Management: Familiarity with project management tools (e.g., Jira, Trello, ADO) and experience in planning and managing large, complex releases. Problem-Solving: Strong troubleshooting and problem-solving skills, with the ability to resolve issues quickly and efficiently during the release cycle. Salesforce Certifications: Salesforce Certified Developer or Salesforce Certified Platform App Builder. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Benefits include generous time off, comprehensive health coverage, insurance options, flexible spending accounts, retirement plans, supplemental retirement plans, and tuition remission.
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