22nd Century Technologies
Customer Account Administrator (Aerospace/Manufacturing)
22nd Century Technologies, Fort Worth, Texas, United States, 76102
Job Title:
Customer Account Administrator(Aerospace/Manufacturing)
Location : Ft. Worth, TX 76114
Shift:
1st (9am to 5pm)
Duration:
6+ months
Salary:
$26/hr. on W2 without benefits
NOTE:
Must have customer service experience and must know how to use Excel. Not looking for someone in the medical field.
Job Description: The purpose of this engagement is to provide temporary administrative support to the Customer Service team. The temporary employee will assist in day-to-day administrative tasks to enhance operational efficiency, support customer interactions, and ensure effective quote and purchase order administration.
OBJECTIVES:
To provide timely and accurate administrative support to Customer Service department. To facilitate smooth communication and documentation flow between internal teams and external customers/vendors. To support quoting and purchase order activity with timely processing.
CUSTOMER SERVICE SUPPORT:
Assist in handling inbound customer inquiries via phone, email, or chat, providing basic information or routing to appropriate personnel. Maintain and update customer records and databases ensuring accuracy and confidentiality. Prepare and distribute customer correspondence, reports, and service documentation as needed.
DELIVERABLES:
Accurate and updated customer service records and reports on a weekly basis. Organized and complete contract documentation accessible to authorized personnel. Daily logs of customer interactions and administrative activities performed.
QUALIFICATIONS:
Proven experience in administrative roles, preferably supporting Customer Service. Proficient in MS Office Suite (Word, Excel, Outlook) and contract management software (if applicable). High school diploma or equivalent. 1-2 years of administrative experience.
Customer Account Administrator(Aerospace/Manufacturing)
Location : Ft. Worth, TX 76114
Shift:
1st (9am to 5pm)
Duration:
6+ months
Salary:
$26/hr. on W2 without benefits
NOTE:
Must have customer service experience and must know how to use Excel. Not looking for someone in the medical field.
Job Description: The purpose of this engagement is to provide temporary administrative support to the Customer Service team. The temporary employee will assist in day-to-day administrative tasks to enhance operational efficiency, support customer interactions, and ensure effective quote and purchase order administration.
OBJECTIVES:
To provide timely and accurate administrative support to Customer Service department. To facilitate smooth communication and documentation flow between internal teams and external customers/vendors. To support quoting and purchase order activity with timely processing.
CUSTOMER SERVICE SUPPORT:
Assist in handling inbound customer inquiries via phone, email, or chat, providing basic information or routing to appropriate personnel. Maintain and update customer records and databases ensuring accuracy and confidentiality. Prepare and distribute customer correspondence, reports, and service documentation as needed.
DELIVERABLES:
Accurate and updated customer service records and reports on a weekly basis. Organized and complete contract documentation accessible to authorized personnel. Daily logs of customer interactions and administrative activities performed.
QUALIFICATIONS:
Proven experience in administrative roles, preferably supporting Customer Service. Proficient in MS Office Suite (Word, Excel, Outlook) and contract management software (if applicable). High school diploma or equivalent. 1-2 years of administrative experience.