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El Camino Health

Senior Solutions Engineer

El Camino Health, Dallas, Texas, United States, 75215

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This role is geographically aligned to the **TOLA** region to support close collaboration with key customers, regional leadership, salespeople, and strategic partners. The location was selected based on customer density, and alignment with **Central US** operations. While the role is based out of a home office, travel will be required as needed to support customer meetings and internal business priorities. To be considered for this role, you must currently reside within the designated region by the start date.Primary Location: **Dallas*** Act as a trusted technical advisor to internal teams, ensuring customer feedback and field insights inform product development and go-to-market strategies.* Collaborate closely with product management to influence roadmap priorities, validate features in development, and participate in early testing or technical design reviews.* Partner with marketing to shape messaging, support enablement strategies, and refine competitive positioning based on real-world use cases and customer narratives.* Build trusted relationships with engineering, customer experience, and support teams through in-person collaboration at Logitech’s San Jose headquarters.* Participate in HQ-based planning sessions, cross-team initiatives, and customer briefings to help align internal priorities with field needs.* Accelerate internal coordination by serving as an in-region technical point of contact for live feedback loops, strategic escalations, and pre-launch readiness.* Serve as a mentor to Solutions Engineers and Technical Solutions Specialists, elevating team technical expertise.* Contribute to Logitech’s internal knowledge base, ensuring that best practices and lessons learned are documented and shared.* Strong background in solutions engineering, technical pre-sales, enterprise IT consulting, or AV solution design.* Proven ability to work with large enterprise customers, Fortune 500 companies, or complex IT environments.* Extensive experience in enterprise IT infrastructure, AV integration, or collaboration technologies.* Demonstrated success in leading technical sales engagements, influencing decision-makers, and driving adoption at scale.* Expert-level knowledge in video collaboration solutions (Microsoft Teams, Zoom, Google Meet, Webex).* Advanced understanding of enterprise networking (firewalls, VPNs, QoS, VLANs, cloud security).* Deep experience with AV system architecture, microphone arrays, room acoustics, and conferencing technology.* Familiarity with device management, cloud infrastructure, and API-based integrations.* Strong executive presence with the ability to engage C-level stakeholders and IT leadership.* Excellent verbal and written communication skills for presentations, documentation, and technical storytelling.* Ability to influence business decisions through data-driven insights and technical expertise.* Provide excitement and energy with direct engagement sales teams ensuring they are knowledgeable about the latest Logitech products and innovations.* Proven ability to translate customer challenges into product recommendations and feature enhancements.* Experience working with product, marketing, and engineering teams to align technical strategy with business goals.* Ability to develop high-impact training materials and enablement content for internal teams and customers.At Logitech, we live our values and expect you to show the same to become one of us. Be who you are, come prepared, and we’ll try to make it enjoyable in the process. Generally, the process is simple, and as quick as possible. #J-18808-Ljbffr