Sherwin-Williams
As a Store Sales Associate, you will play a vital role in enhancing customer experiences by assisting both wholesale and retail customers in finding their ideal Sherwin-Williams products. You will be responsible for understanding customer needs, addressing inquiries, and recommending effective solutions, all while ensuring customer satisfaction and resolving any concerns.
Your role will also involve keeping up-to-date with the features of our products, maintaining a high standard of product presentation within the store for a visually appealing shopping experience, and contributing to our sales objectives.
Specific duties will include:
Delivering exceptional customer service to maximize satisfaction.
Engaging with customers in person and over the phone to identify their needs and recommend suitable products and services.
Building trustworthy relationships with both wholesale and retail customers.
Accurately processing sales transactions in line with company policies.
Striving to meet and exceed sales goals monthly, quarterly, and yearly.
Maintaining organized work order files and accurately recording formulas.
Selecting products from the sales floor or warehouse based on customer requests.
Tinting and mixing paint products to meet customer specifications.
Restocking shelves and creating eye-catching displays.
Ensuring cleanliness and proper maintenance of store equipment.
Assisting with loading and unloading delivery trucks as needed.
Keeping assigned areas in-stock and presentable.
Remaining well-informed about product offerings to discuss options with customers.
Following inventory control procedures diligently.
Offering suggestions for improving sales performance.
Location: You will be working at Store #2910, located at 905 Cherokee Rd, Alexander City, AL 35010.
Minimum Requirements:
Must be at least eighteen (18) years of age.
Must have legal authorization to work in the country without needing sponsorship for a work visa.
Proficient in reading, writing, and communicating in English and Spanish.
Ability to lift and carry materials weighing up to 50 lbs frequently and up to 70 lbs occasionally.
Willingness to work scheduled hours, including evenings and weekends.
Preferred Qualifications:
Possession of a valid, unrestricted Driver's License.
High School diploma or GED preferred.
At least one (1) year of experience in delivery, retail, or customer service roles.
Experience in selling paint and related products is a plus.
Familiarity with tinting and mixing equipment is an advantage.
At Sherwin-Williams, we inspire our workforce to achieve great results. Join us and let's create your possible!