RPMGlobal
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JOB TITLE:
Epic Analyst - Optime (Optime Analyst) SUPERVISOR:
IT Director HOURS PER WEEK:
40/Exempt DEPARTMENT:
Information Technology HIRING BONUS: $1,000 after 90 days We are a physician-owned, multi-specialty practice committed to delivering exceptional care and operational excellence. As we continue to evolve our Epic infrastructure, we are seeking a dedicated Epic Optime Analyst to join our team and support surgical workflows across the organization. The Epic Optime Analyst will be responsible for configuring, optimizing, and supporting the Epic Optime module, with a focus on surgical scheduling, preference cards, inventory, and procedural workflows. This role requires collaboration with clinical teams, IT staff, and external Epic support to ensure seamless integration and performance of the Optime system. The following information is designed to outline the essential functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained. PRIMARY FUNCTION
Serve as a subject matter expert in Epic applications, providing analysis, configuration, and support to enhance system functionality and user experience. DUTIES AND RESPONSIBILITIES
Analyze user requirements and workflows to configure Epic applications accordingly. Collaborate with clinical and operational stakeholders to optimize system performance. Provide ongoing support for Epic upgrades, enhancements, and troubleshooting. Develop and maintain documentation for system configurations and procedures. Conduct training sessions and create user guides for end-users. Participate in testing and validation of new features and updates. Ensure compliance with data security and privacy regulations. Serve as a resource for Epic-related projects and initiatives. Engage in supporting end users to ensure optimal usage of systems including workflow optimization. Ensure work requests/incidents are worked efficiently and addressing root cause of problems. Collaborate and communicate to keep the IT team and clinical stakeholders informed of status and progress on assigned works. Perform additional duties as required to support departmental goals. Maintain regular, in person, work attendance and punctuality, as scheduled. Participate as an active care team member in a patient centered medical home. Other tasks as assigned. EDUCATION/CERTIFICATION REQUIRED
Bachelor's degree in Information Technology, Healthcare Administration, or related field. Epic certification or accreditation in Optime. EXPERIENCE/QUALIFICATIONS REQUIRED
Minimum of 3 years experience in Epic systems analysis and support. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. EDUCATION/LICENSES PREFERRED
EpicCare Ambulatory certification or accreditation Experience in project management and system implementation. Knowledge of healthcare operations and clinical workflows. Excellent oral, written, and one-on-one communication skills, able to communicate effectively with all levels within the organization. Capacity to partner with clinic and technical team leaders in planning and implementing technology training solutions in support of new applications. Experience in a clinical, administrative, financial, or technology department in healthcare setting is strongly desired. Able to present in front of large groups. Experience developing and conducting training in medical setting. Able to evaluate student development needs and effectively recognize student successes. Experience with Visio software to document workflows and diagrams. COMPENSATION AND BENEFITS
401k plan with Employer Matching up to 4.5% annually Roth IRA Comprehensive Medical, Dental and Vision insurance Flexible Spending Account Health Savings Account Company provided $10K Group Life/AD&D insurance Voluntary benefits: Life/AD&D, Dependent Life/AD&D, Short-Term Disability, Critical Illness, Accident, and Hospital Indemnity Norton Identity Theft Protection (optional) Pet Insurance (optional) 4.92 hours of PTO accrual per pay period (PTO accrual is prorated based upon FTE) One paid Wellness day per year Seven paid holidays, and 1 partially paid holiday (mid-day closure) Employee Assistant Program
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Epic Analyst - Optime (Optime Analyst) SUPERVISOR:
IT Director HOURS PER WEEK:
40/Exempt DEPARTMENT:
Information Technology HIRING BONUS: $1,000 after 90 days We are a physician-owned, multi-specialty practice committed to delivering exceptional care and operational excellence. As we continue to evolve our Epic infrastructure, we are seeking a dedicated Epic Optime Analyst to join our team and support surgical workflows across the organization. The Epic Optime Analyst will be responsible for configuring, optimizing, and supporting the Epic Optime module, with a focus on surgical scheduling, preference cards, inventory, and procedural workflows. This role requires collaboration with clinical teams, IT staff, and external Epic support to ensure seamless integration and performance of the Optime system. The following information is designed to outline the essential functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained. PRIMARY FUNCTION
Serve as a subject matter expert in Epic applications, providing analysis, configuration, and support to enhance system functionality and user experience. DUTIES AND RESPONSIBILITIES
Analyze user requirements and workflows to configure Epic applications accordingly. Collaborate with clinical and operational stakeholders to optimize system performance. Provide ongoing support for Epic upgrades, enhancements, and troubleshooting. Develop and maintain documentation for system configurations and procedures. Conduct training sessions and create user guides for end-users. Participate in testing and validation of new features and updates. Ensure compliance with data security and privacy regulations. Serve as a resource for Epic-related projects and initiatives. Engage in supporting end users to ensure optimal usage of systems including workflow optimization. Ensure work requests/incidents are worked efficiently and addressing root cause of problems. Collaborate and communicate to keep the IT team and clinical stakeholders informed of status and progress on assigned works. Perform additional duties as required to support departmental goals. Maintain regular, in person, work attendance and punctuality, as scheduled. Participate as an active care team member in a patient centered medical home. Other tasks as assigned. EDUCATION/CERTIFICATION REQUIRED
Bachelor's degree in Information Technology, Healthcare Administration, or related field. Epic certification or accreditation in Optime. EXPERIENCE/QUALIFICATIONS REQUIRED
Minimum of 3 years experience in Epic systems analysis and support. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. EDUCATION/LICENSES PREFERRED
EpicCare Ambulatory certification or accreditation Experience in project management and system implementation. Knowledge of healthcare operations and clinical workflows. Excellent oral, written, and one-on-one communication skills, able to communicate effectively with all levels within the organization. Capacity to partner with clinic and technical team leaders in planning and implementing technology training solutions in support of new applications. Experience in a clinical, administrative, financial, or technology department in healthcare setting is strongly desired. Able to present in front of large groups. Experience developing and conducting training in medical setting. Able to evaluate student development needs and effectively recognize student successes. Experience with Visio software to document workflows and diagrams. COMPENSATION AND BENEFITS
401k plan with Employer Matching up to 4.5% annually Roth IRA Comprehensive Medical, Dental and Vision insurance Flexible Spending Account Health Savings Account Company provided $10K Group Life/AD&D insurance Voluntary benefits: Life/AD&D, Dependent Life/AD&D, Short-Term Disability, Critical Illness, Accident, and Hospital Indemnity Norton Identity Theft Protection (optional) Pet Insurance (optional) 4.92 hours of PTO accrual per pay period (PTO accrual is prorated based upon FTE) One paid Wellness day per year Seven paid holidays, and 1 partially paid holiday (mid-day closure) Employee Assistant Program
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