Sherwin-Williams
Commercial Customer Service Specialist - Full-time
Sherwin-Williams, Boulder, Colorado, United States, 80301
Join our dynamic team as a Commercial Customer Service Specialist! In this role, you will work closely with our valued commercial paint customers to understand their needs, answer their questions about Sherwin-Williams products, and recommend the best solutions. We are looking for individuals who are passionate about customer service and can ensure a high level of client satisfaction.
Your responsibilities will include:
Delivering excellent sales service to ensure high levels of customer satisfaction.
Assisting customers both in person and over the phone, identifying their needs and presenting appropriate products and services.
Building strong relationships with wholesale customers based on trust and support.
Accurately processing sales transactions in accordance with company policies.
Achieving monthly, quarterly, and yearly sales goals.
Maintaining accurate work order files and product specifications.
Managing inventory, including pulling appropriate products from the sales floor or warehouse.
Tinting and mixing products to meet customer specifications.
Stocking shelves, setting up displays, and ensuring store cleanliness.
Assisting with deliveries as necessary.
Keeping assigned areas in a presentable and organized condition.
Remaining knowledgeable about product options to provide informed recommendations to customers.
Contributing ideas to improve sales and customer satisfaction.
This full-time position is located at Store #701638, 3130 Valmont Rd, Boulder, CO 80301. As a valued member of Sherwin-Williams, you will enjoy numerous benefits including:
Medical, dental, and vision coverage.
Flexible Spending Accounts (FSAs) and disability coverage.
Generous paid time off including vacation and holidays.
Opportunities for career development and skill enhancement.
We encourage you to apply to be part of a company that values growth and opportunity. Together, we can inspire and improve the world. Your passion and talent are what makes this possible!
Important Guidelines:
Must be at least 18 years of age.
Valid driver's license required.
Ability to lift and carry up to 50 lbs frequently and 70 lbs occasionally.
Willingness to work scheduled hours, including evenings and weekends.
We are an Equal Employment Opportunity employer and welcome applications from all qualified individuals.