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TEKsystems

Windows 11 PC Deployment / IT Desktop Support Technician

TEKsystems, Benton Harbor, Michigan, United States, 49022

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Overview

life insurance, sick time, 401(k), retirement plan Job Description

Our client a large Healthcare System throughout the Midwest has multiple openings to support a project to upgrade their technology. This will be replacing old PC's and upgrading to new devices in Windows 11. We are looking for IT Technicians that can work 1st shift on-site. Responsibilities To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications Swapping out laptops/desktops and deploying Windows 10 and Windows 11 Re-imaging windows 11 onto machines from windows 10 To assist all our users with any logged IT related incident when called upon To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary To accurately record, update and document requests using the IT service desk system To install and configure new IT equipment To resolve incidents and upgrade different types of software and hardware To resolve incidents with printers, copiers, and scanners To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner

Qualifications

CompTIA Certifications are desirable for this role

Benefits & Details

Medical, Dental, and Vision Benefits Offered from Day One Pay: $15.00 - $17.00/hr Workplace Type: Fully onsite position in St. Joseph, MI and Benton Harbor, MI Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Benefit options include: 401(k) Retirement Plan, Life Insurance, Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave)

How to Apply

Please apply if you're interested in hearing more about the opportunity and if you feel you're capable of completing any of these job duties. Send your updated resume and contact information to zkanouse at teksystems dot com About TEKsystems

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr